Recall · 23V305000
Ford Motor recalled the FORD Explorer over back over prevention
523
Vehicles covered
1
Model
3
Model years
April 28, 2023
Filed with NHTSA
BACK OVER PREVENTION:DISPLAY FUNCTION
- The defect
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- What it can cause
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- What the dealer does
- Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 523 vehicles this is a bigger campaign than 51% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2020 to 2022, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.
Ford vehicles have been recalled over the back over prevention 12 times before this, most recently in March 2023 as 23V165000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 1,869 complaints with NHTSA, 503 of them before this campaign was filed. 163 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in November 2019, 3 years before this filing.
The vehicles on this campaign carry 36 other recalls published here, the newest being: 26V451000 (seats), 26V402000 (power train), 26V159000 (seat belts), 26V123000 (back over prevention).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Ford Motor Company with NHTSA on April 28, 2023 as campaign 23V305000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-04-28.
Independent developer and analyst