Recall · 23V316000
Custom Fire Apparatus recalled the CUSTOM FIRE Spartan Metrostar RT over power train
2
Vehicles covered
1
Model
1
Model years
May 4, 2023
Filed with NHTSA
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- The defect
- Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2022-2024 Gladiator, Metro Star, FC-94 vehicles. After the fire truck is reversed, the transmission control module (TCM) may fail to achieve the 4th gear transmission lockup needed to initiate the water pump.
- What it can cause
- Failure to achieve 4th gear lock up may result in unexpected vehicle movement, increasing the risk of a crash. In addition, the water pump will not operate which can increase the risk of injury in an emergency.
- What the dealer does
- Dealers will update the TCM software, free of charge. Both vehicles were repaired in May 2023. Owners may contact Custom Fire customer service at 1-715-294-2555.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Custom FireSpartan Metrostar RT | 2023 | Not published here |
How this campaign compares
At 2 vehicles this is a small campaign: 98% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2023, and the defect was reported to NHTSA in 2023, at or before the oldest model year it covers — as current as a recall gets.
Custom Fire vehicles have been recalled over the power train once before this, most recently in May 2022 as 22V316000. That is not evidence the earlier repair failed.
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Custom Fire Apparatus, Inc. with NHTSA on May 4, 2023 as campaign 23V316000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-05-04.
Independent developer and analyst