Recall · 23V338000
Chrysler recalled the JEEP Cherokee over electrical system
Park outside and away from buildings until repaired. NHTSA issues this where it considers the risk immediate, and it stands until the repair is done.
132,099
Vehicles covered
1
Model
3
Model years
May 11, 2023
Filed with NHTSA
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
- What it can cause
- A fire while parked or driving can increase the risk of injury.
- What the dealer does
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 132,099 vehicles this is a bigger campaign than 93% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2014 to 2016, so the oldest vehicles on it were 9 model years old when the defect was reported to NHTSA.
Jeep vehicles have been recalled over the electrical system 35 times before this, most recently in April 2023 as 23V303000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 5,830 complaints with NHTSA, 4,783 of them before this campaign was filed. 1,071 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in January 2014, 9 years before this filing.
The vehicles on this campaign carry 2 other recalls published here: 23V302000 (power train), 20V343000 (power train).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on May 11, 2023 as campaign 23V338000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-05-11.
Independent developer and analyst