CSR

Recall · 23V390000

Jayco recalled 2 models over electrical system

62

Vehicles covered

2

Models

4

Model years

June 1, 2023

Filed with NHTSA

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The defect
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.
What it can cause
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
What the dealer does
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Daimler 23V-204.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
JaycoMelbourne2020 to 2021Not published here
JaycoMelbourne Prestige2020 to 2021Not published here

How this campaign compares

At 62 vehicles this is a small campaign: 75% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2020 to 2021, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.

Jayco vehicles have been recalled over the electrical system 41 times before this, most recently in March 2023 as 23V224000. That is not evidence the earlier repair failed.

The vehicles on this campaign carry 7 other recalls published here, the newest being: 23V486000 (visibility), 23V081000 (power train), 22V663000 (suspension), 20V468000 (electrical system).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Jayco, Inc. with NHTSA on June 1, 2023 as campaign 23V390000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2023-06-01.
Independent developer and analyst