Recall · 23V675000
Ford Motor recalled the FORD Explorer over power train
238,364
Vehicles covered
1
Model
3
Model years
October 6, 2023
Filed with NHTSA
POWER TRAIN:DRIVELINE:DRIVESHAFT
- The defect
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- What it can cause
- A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
- What the dealer does
- Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 238,364 vehicles this is a bigger campaign than 95% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2020 to 2022, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.
Ford vehicles have been recalled over the power train 99 times before this, most recently in September 2023 as 23V625000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 1,869 complaints with NHTSA, 680 of them before this campaign was filed. 648 of those name the power train, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in November 2019, 3 years before this filing.
The vehicles on this campaign carry 36 other recalls published here, the newest being: 26V451000 (seats), 26V402000 (power train), 26V159000 (seat belts), 26V123000 (back over prevention).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Ford Motor Company with NHTSA on October 6, 2023 as campaign 23V675000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-10-06.
Independent developer and analyst