CSR

Recall · 23V769000

Volvo Trucks North America recalled 2 models over seats

638

Vehicles covered

2

Models

12

Model years

November 15, 2023

Filed with NHTSA

SEATS:CRITICAL FASTENERS

The defect
Volvo Trucks North America (Volvo Trucks) is recalling certain 2019-2024 VN and VHD vehicles. The passenger side bench seat may be inadequately attached to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 210, "Seatbelt Assembly Anchorage."
What it can cause
The attachment points may fail, allowing the bench seat to shift and increasing the risk of injury during a crash.
What the dealer does
Dealers will replace the weld nut with two nuts and a washer, free of charge. Owner letters were mailed February 29, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2312.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
VolvoVHD2019 to 2024Not published here
VolvoVN2019 to 2024Not published here

How this campaign compares

At 638 vehicles this is a bigger campaign than 53% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2024, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.

Volvo vehicles have been recalled over the seats 7 times before this, most recently in March 2019 as 19V220000. That is not evidence the earlier repair failed.

This site holds the complaint record for 1 of the 12 model years the campaign names. Their owners have filed 5 complaints with NHTSA, 3 of them before this campaign was filed. The earliest of them reached NHTSA in September 2020, 3 years before this filing.

The vehicles on this campaign carry 17 other recalls published here, the newest being: 25V257000 (engine and engine cooling), 24V790000 (electrical system), 24V741000 (vehicle speed control), 23V816000 (equipment).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Volvo Trucks North America with NHTSA on November 15, 2023 as campaign 23V769000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2023-11-15.
Independent developer and analyst