CSR

Recall · 23V811000

Eldorado National- California recalled 2 models over power train

443

Vehicles covered

2

Models

10

Model years

December 4, 2023

Filed with NHTSA

POWER TRAIN:DRIVELINE:DRIVESHAFT

The defect
Eldorado National-California, Inc (Eldorado National-California) is recalling certain 2019-2023 Axess and EZR vehicles. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
What it can cause
A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
What the dealer does
Eldorado National-California will work with the equipment manufacturer, Allison Transmission Inc., to inspect, and if necessary, tighten loose transmission yoke bolts, free of charge. Owner notification letters were mailed February 08, 2024. Owners may contact Eldorado National-California customer service at 1-951-684-6868.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
EldoradoAxess2019 to 2023Not published here
EldoradoEZR2019 to 2023Not published here

How this campaign compares

At 443 vehicles this is a small campaign: 50% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2019 to 2023, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.

Eldorado vehicles have been recalled over the power train 2 times before this, most recently in September 2016 as 16V697000. That is not evidence the earlier repair failed.

The vehicles on this campaign carry 3 other recalls published here: 22V551000 (steering), 21V330000 (fuel system, diesel), 20V223000 (fuel system, other).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Eldorado National- California, Inc. with NHTSA on December 4, 2023 as campaign 23V811000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2023-12-04.
Independent developer and analyst