CSR

Recall · 23V862000

Tesla recalled 2 models over latches/locks/linkages

120,423

Vehicles covered

2

Models

4

Model years

December 19, 2023

Filed with NHTSA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The defect
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
What it can cause
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
What the dealer does
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner. This one is fixed by a software update rather than a workshop visit.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
TeslaModel S2022 to 202320222023
TeslaModel X2022 to 202320222023

How this campaign compares

At 120,423 vehicles this is a bigger campaign than 93% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2022 to 2023, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.

This site holds the complaint record for all 4 model years the campaign names. Their owners have filed 565 complaints with NHTSA, 169 of them before this campaign was filed. 7 of those name the latches/locks/linkages, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in January 2022, 1 year before this filing.

The vehicles on this campaign carry 27 other recalls published here, the newest being: 26V283000 (back over prevention), 25V172000 (air bags), 25V002000 (back over prevention), 24V967000 (air bags).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Tesla, Inc. with NHTSA on December 19, 2023 as campaign 23V862000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2023-12-19.
Independent developer and analyst