CSR

Recall · 23V878000

Mercedes-Benz USA recalled 3 models over fuel system, gasoline

7

Vehicles covered

3

Models

3

Model years

December 21, 2023

Filed with NHTSA

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
What it can cause
An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.
What the dealer does
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
Mercedes-BenzGLC3002023Not published here
Mercedes-BenzGLE3502024Not published here
Mercedes-BenzGLE4502024Not published here

How this campaign compares

At 7 vehicles this is a small campaign: 94% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2023 to 2024, and the defect was reported to NHTSA in 2023, at or before the oldest model year it covers — as current as a recall gets.

Mercedes-Benz vehicles have been recalled over the fuel system, gasoline 16 times before this, most recently in June 2023 as 23V445000. That is not evidence the earlier repair failed.

This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 72 complaints with NHTSA, 25 of them before this campaign was filed.

The vehicles on this campaign carry 13 other recalls published here, the newest being: 26V481000 (latches/locks/linkages), 25V533000 (steering), 25V365000 (exterior lighting), 25V379000 (structure).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Mercedes-Benz USA, LLC with NHTSA on December 21, 2023 as campaign 23V878000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2023-12-21.
Independent developer and analyst