CSR

Recall · 24V033000

Nova Bus (US) recalled 2 models over visibility

289

Vehicles covered

2

Models

4

Model years

January 19, 2024

Filed with NHTSA

VISIBILITY

The defect
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2017-2019 LFS and LFS Artic buses. The driver's door windows may have been built with the incorrect prime glazing manufacturer DOT code mark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
What it can cause
An incorrect DOT code mark may result in the window being replaced with an incorrect type of glass, reducing visibility and increasing the risk of a crash.
What the dealer does
Nova Bus will inspect the windows and either replace the windows or remove the incorrect marking, free of charge. Owner notification letters were mailed July 19, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5546.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
Nova BusLFS2017 to 2018Not published here
Nova BusLFS Artic2017 to 2018Not published here

How this campaign compares

At 289 vehicles this is a small campaign: 56% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2017 to 2018, so the oldest vehicles on it were 7 model years old when the defect was reported to NHTSA.

Nova Bus vehicles have been recalled over the visibility 4 times before this, most recently in March 2016 as 16V135000. That is not evidence the earlier repair failed.

The vehicles on this campaign carry 14 other recalls published here, the newest being: 26V355000 (service brakes, air), 26V182000 (seat belts), 26V077000 (seats), 24V647000 (seat belts).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Nova Bus (US) Inc. with NHTSA on January 19, 2024 as campaign 24V033000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2024-01-19.
Independent developer and analyst