Recall · 24V188000
Ford Motor recalled the FORD Explorer over back over prevention
1,988
Vehicles covered
1
Model
1
Model years
March 8, 2024
Filed with NHTSA
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- The defect
- Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- What it can cause
- A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
- What the dealer does
- Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| FordExplorer | 2020 | 2020 |
How this campaign compares
At 1,988 vehicles this is a bigger campaign than 66% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2020, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.
Ford vehicles have been recalled over the back over prevention 17 times before this, most recently in October 2023 as 23V686000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 1,200 complaints with NHTSA, 524 of them before this campaign was filed. 104 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in November 2019, 4 years before this filing.
The vehicles on this campaign carry 28 other recalls published here, the newest being: 26V451000 (seats), 26V402000 (power train), 26V159000 (seat belts), 26V123000 (back over prevention).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Ford Motor Company with NHTSA on March 8, 2024 as campaign 24V188000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-03-08.
Independent developer and analyst