Recall · 24V190000
PACCAR Incorporated recalled 16 models over power train
70,509
Vehicles covered
16
Models
71
Model years
March 20, 2024
Filed with NHTSA
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
- The defect
- PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
- What it can cause
- A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
- What the dealer does
- Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| KenworthT180 | 2021 to 2025 | Not published here |
| KenworthT280 | 2021 to 2025 | Not published here |
| KenworthT380 | 2021 to 2025 | Not published here |
| KenworthT480 | 2021 to 2025 | Not published here |
| KenworthT680 | 2021 to 2025 | 2023 |
| KenworthT880 | 2021 to 2025 | Not published here |
| KenworthW990 | 2021 to 2025 | Not published here |
| Peterbilt365 | 2021 to 2024 | Not published here |
| Peterbilt367 | 2021 to 2024 | Not published here |
| Peterbilt389 | 2021 to 2024 | Not published here |
| Peterbilt535 | 2021 to 2024 | Not published here |
| Peterbilt536 | 2021 to 2024 | Not published here |
| Peterbilt537 | 2021 to 2024 | Not published here |
| Peterbilt548 | 2021 to 2024 | Not published here |
| Peterbilt567 | 2021 to 2024 | Not published here |
| Peterbilt579 | 2021 to 2024 | Not published here |
How this campaign compares
At 70,509 vehicles this is a bigger campaign than 90% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2025, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.
Kenworth vehicles have been recalled over the power train 30 times before this, most recently in September 2023 as 23V616000. That is not evidence the earlier repair failed.
This site holds the complaint record for 2 of the 71 model years the campaign names. Their owners have filed 15 complaints with NHTSA, 6 of them before this campaign was filed. 8 of those name the power train, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in March 2021, 2 years before this filing.
The vehicles on this campaign carry 45 other recalls published here, the newest being: 25V569000 (electrical system), 25V436000 (exterior lighting), 25V353000 (service brakes, air), 25V181000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by PACCAR Incorporated with NHTSA on March 20, 2024 as campaign 24V190000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-03-20.
Independent developer and analyst