CSR

Recall · 24V263000

Keystone RV recalled 4 models over suspension

214

Vehicles covered

4

Models

4

Model years

April 11, 2024

Filed with NHTSA

SUSPENSION:MULTIPLE AXLE

The defect
Keystone RV Company7(Keystone) is recalling certain 2024 Keystone Retreat, Residence 40CLDL, Residence 401CLDL, Dutchmen Aspen Trail 421LOFT, and Crossroads Hampton 390PVL trailers. The equalizer may provide inadequate clearance, allowing the axle to contact the frame.
What it can cause
Contact between the axle and the frame increases the risk of a crash.
What the dealer does
Dealers will replace the equalizer, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact Keystone customer service at 1-8696-425-4369. Keystone's number for this recall is 24-453.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
DutchmenAspen Trail Loft2024Not published here
KeystoneHampton2024Not published here
KeystoneResidence2024Not published here
KeystoneRetreat2024Not published here

How this campaign compares

At 214 vehicles this is a small campaign: 60% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2024, and the defect was reported to NHTSA in 2024, at or before the oldest model year it covers — as current as a recall gets.

Keystone vehicles have been recalled over the suspension 15 times before this, most recently in March 2022 as 22V206000. That is not evidence the earlier repair failed.

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Keystone RV Company with NHTSA on April 11, 2024 as campaign 24V263000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2024-04-11.
Independent developer and analyst