CSR

Recall · 24V440000

Ford Motor recalled the FORD Escape over forward collision avoidance

209

Vehicles covered

1

Model

2

Model years

June 14, 2024

Filed with NHTSA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The defect
Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.
What it can cause
Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.
What the dealer does
Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
FordEscape2023 to 202420232024

How this campaign compares

At 209 vehicles this is a small campaign: 60% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2023 to 2024, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.

Ford vehicles have been recalled over the forward collision avoidance 4 times before this, most recently in May 2022 as 22V334000. That is not evidence the earlier repair failed.

This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 171 complaints with NHTSA, 15 of them before this campaign was filed. 29 of those name the forward collision avoidance, the system this recall is about — a count of complaints, not of this defect.

The vehicles on this campaign carry 11 other recalls published here, the newest being: 25V372000 (engine), 25V345000 (engine), 25V343000 (electrical system), 25V315000 (back over prevention).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Ford Motor Company with NHTSA on June 14, 2024 as campaign 24V440000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2024-06-14.
Independent developer and analyst