Recall · 24V536000
Chrysler recalled the CHRYSLER Pacifica Plug-IN Hybrid over hybrid propulsion system
Park outside and away from buildings until repaired. NHTSA issues this where it considers the risk immediate, and it stands until the repair is done.
15,910
Vehicles covered
1
Model
2
Model years
July 18, 2024
Filed with NHTSA
HYBRID PROPULSION SYSTEM
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
- What it can cause
- A vehicle fire increases the risk of injury.
- What the dealer does
- Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 15,910 vehicles this is a bigger campaign than 82% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2017 to 2018, so the oldest vehicles on it were 7 model years old when the defect was reported to NHTSA.
Chrysler vehicles have been recalled over the hybrid propulsion system 3 times before this, most recently in February 2022 as 22V077000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 302 complaints with NHTSA, 272 of them before this campaign was filed. 94 of those name the hybrid propulsion system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in May 2017, 7 years before this filing.
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on July 18, 2024 as campaign 24V536000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-07-18.
Independent developer and analyst