Recall · 24V546000
Motiv Power Systems recalled 3 models over electrical system
200
Vehicles covered
3
Models
11
Model years
July 22, 2024
Filed with NHTSA
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
- The defect
- Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.
- What it can cause
- The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.
- What the dealer does
- Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner. This one is fixed by a software update rather than a workshop visit.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| MotivE-450 Chassis | 2021 to 2024 | Not published here |
| MotivF-53 Chassis | 2019 to 2020 | Not published here |
| MotivF-59 Chassis | 2019 to 2023 | Not published here |
How this campaign compares
At 200 vehicles this is a small campaign: 61% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2019 to 2024, so the oldest vehicles on it were 5 model years old when the defect was reported to NHTSA.
The vehicles on this campaign carry 5 other recalls published here, the newest being: 25V456000 (electrical system), 25V261000 (structure), 25V137000 (vehicle speed control), 24V698000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Motiv Power Systems with NHTSA on July 22, 2024 as campaign 24V546000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-07-22.
Independent developer and analyst