Recall · 24V555000
Daimler Trucks North America recalled 6 models over equipment
27,494
Vehicles covered
6
Models
22
Model years
July 24, 2024
Filed with NHTSA
EQUIPMENT:OTHER:LABELS
- The defect
- Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- What it can cause
- Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
- What the dealer does
- Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Thomas Built BusesMinotour DRW | 2019 to 2022 | Not published here |
| Thomas Built BusesMinotour SRW | 2020 to 2022 | Not published here |
| Thomas Built BusesSAF-T-Liner C2 | 2019 to 2022 | Not published here |
| Thomas Built BusesSAF-T-Liner C2 Jouley | 2020 to 2022 | Not published here |
| Thomas Built BusesSAF-T-Liner EFX | 2019 to 2022 | Not published here |
| Thomas Built BusesSAF-T-Liner HDX | 2019 to 2022 | Not published here |
How this campaign compares
At 27,494 vehicles this is a bigger campaign than 86% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2022, so the oldest vehicles on it were 5 model years old when the defect was reported to NHTSA.
Thomas Built Buses vehicles have been recalled over the equipment 11 times before this, most recently in November 2021 as 21V915000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 36 other recalls published here, the newest being: 23V846000 (electrical system), 23V670000 (structure), 23V669000 (structure), 23V209000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Daimler Trucks North America, LLC with NHTSA on July 24, 2024 as campaign 24V555000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-07-24.
Independent developer and analyst