Recall · 24V757000
Kia America recalled the KIA EV9 over electrical system
14,163
Vehicles covered
1
Model
2
Model years
October 10, 2024
Filed with NHTSA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- The defect
- Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
- What it can cause
- An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- What the dealer does
- The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner. This one is fixed by a software update rather than a workshop visit.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 14,163 vehicles this is a bigger campaign than 82% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2024 to 2025, and the defect was reported to NHTSA in 2024, at or before the oldest model year it covers — as current as a recall gets.
Kia vehicles have been recalled over the electrical system 22 times before this, most recently in May 2024 as 24V358000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 226 complaints with NHTSA, 48 of them before this campaign was filed. 105 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 8 other recalls published here, the newest being: 26V545000 (air bags), 26V431000 (electrical system), 25V115000 (electrical system), 24V962000 (seats).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Kia America, Inc. with NHTSA on October 10, 2024 as campaign 24V757000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-10-10.
Independent developer and analyst