Recall · 24V898000
Volkswagen Group of America recalled 2 models over electrical system
4,616
Vehicles covered
2
Models
3
Model years
November 27, 2024
Filed with NHTSA
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- The defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
- What it can cause
- A high-voltage battery that overheats increases the risk of a fire.
- What the dealer does
- Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 4,616 vehicles this is a bigger campaign than 74% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2022 to 2023, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Audi vehicles have been recalled over the electrical system 22 times before this, most recently in September 2024 as 24V726000. That is not evidence the earlier repair failed.
This site holds the complaint record for 2 of the 3 model years the campaign names. Their owners have filed 64 complaints with NHTSA, 27 of them before this campaign was filed. 17 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in May 2023, 1 year before this filing.
The vehicles on this campaign carry 8 other recalls published here, the newest being: 25V900000 (back over prevention), 25V294000 (engine), 25V080000 (electrical system), 24V251000 (air bags).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Volkswagen Group of America, Inc. with NHTSA on November 27, 2024 as campaign 24V898000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-11-27.
Independent developer and analyst