Recall · 24V899000
Keystone RV recalled 2 models over trailer hitches
303
Vehicles covered
2
Models
2
Model years
November 27, 2024
Filed with NHTSA
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
- The defect
- Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.
- What it can cause
- The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.
- What the dealer does
- Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| KeystoneArcadia | 2025 | Not published here |
| KeystoneCougar | 2025 | Not published here |
How this campaign compares
At 303 vehicles this is a small campaign: 55% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2025, and the defect was reported to NHTSA in 2024, at or before the oldest model year it covers — as current as a recall gets.
Keystone vehicles have been recalled over the trailer hitches 5 times before this, most recently in March 2022 as 22V195000. That is not evidence the earlier repair failed.
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Keystone RV Company with NHTSA on November 27, 2024 as campaign 24V899000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-11-27.
Independent developer and analyst