Recall · 25V243000
Prevost Car (US) recalled 2 models over structure
15
Vehicles covered
2
Models
2
Model years
April 14, 2025
Filed with NHTSA
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- The defect
- Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- What it can cause
- Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
- What the dealer does
- Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| PrevostH3-45 | 2025 | Not published here |
| PrevostX3-45 | 2025 | Not published here |
How this campaign compares
At 15 vehicles this is a small campaign: 89% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2025, and the defect was reported to NHTSA in 2025, at or before the oldest model year it covers — as current as a recall gets.
Prevost vehicles have been recalled over the structure 6 times before this, most recently in March 2023 as 23V184000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry one other recall published here: 25V460000 (seats).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Prevost Car (US) Inc. with NHTSA on April 14, 2025 as campaign 25V243000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2025-04-14.
Independent developer and analyst