Recall · 25V334000
Volkswagen Group of America recalled 2 models over back over prevention
171,381
Vehicles covered
2
Models
4
Model years
May 21, 2025
Filed with NHTSA
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- The defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- What it can cause
- A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- What the dealer does
- Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 171,381 vehicles this is a bigger campaign than 94% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2024 to 2025, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Volkswagen vehicles have been recalled over the back over prevention 10 times before this, most recently in February 2025 as 25V103000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 4 model years the campaign names. Their owners have filed 318 complaints with NHTSA, 118 of them before this campaign was filed. 21 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in August 2023, 1 year before this filing.
The vehicles on this campaign carry 8 other recalls published here, the newest being: 26V473000 (back over prevention), 25V434000 (service brakes), 25V100000 (engine), 25V081000 (power train).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Volkswagen Group of America, Inc. with NHTSA on May 21, 2025 as campaign 25V334000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2025-05-21.
Independent developer and analyst