CSR

Recall · 25V380000

GEM Waev recalled 4 models over suspension

5,353

Vehicles covered

4

Models

16

Model years

June 23, 2025

Filed with NHTSA

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

The defect
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
What it can cause
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
What the dealer does
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
GEME22022 to 2025Not published here
GEME42022 to 2025Not published here
GEME62022 to 2025Not published here
GEMElxd2009, 2023, 2024 and 2025Not published here

How this campaign compares

At 5,353 vehicles this is a bigger campaign than 75% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2009 to 2025, so the oldest vehicles on it were 16 model years old when the defect was reported to NHTSA.

The vehicles on this campaign carry one other recall published here: 24V971000 (wheels).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by GEM WAEV LLC with NHTSA on June 23, 2025 as campaign 25V380000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2025-06-23.
Independent developer and analyst