2010 Toyota Matrix

The defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

The risk

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

The remedy

Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

Toyota Motor Engineering & Manufacturing · up to 1,754,517 vehicles across all model years covered

The defect

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

The risk

A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

The remedy

DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

SOUTHEAST TOYOTA DISTRIBUTORS, LLC · up to 153,418 vehicles across all model years covered

The defect

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

The risk

THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

The remedy

DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.

GULF STATES TOYOTA, INC. · up to 271,417 vehicles across all model years covered

The defect

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).

The risk

A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

The remedy

TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

TOYOTA MOTOR NORTH AMERICA, INC. · up to 1,126,915 vehicles across all model years covered

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

crash · towed · 42,000 miles

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. WHILE EXITING THE FREEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR, BUT THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO A COLLISION LOT. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA complaint 10836755. Filed by an owner and not verified by NHTSA or by us.

crash · towed · 50,000 miles

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. WHILE THE CONTACT WAS PLACING THE VEHICLE IN DRIVE, THE ACCELERATOR PEDAL BECAME STUCK IN THE DEPRESSED POSITION. AS A RESULT, THE CONTACT CRASHED INTO A WALL IN THE PARKING GARAGE. THERE WERE NO INJURIES. THE SIDE AND FRONTAL AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME TO BE RETRIEVED BY STATE FARM INSURANCE. THE INSURANCE CLAIM NUMBER WAS 372327J90. THE FAILURE MILEAGE WAS 50,000. *TT

NHTSA complaint 11054235. Filed by an owner and not verified by NHTSA or by us.

crash

WHILE DRIVING A 2010 MATRIX, TUESDAY OCT. 19,2010, APPROX. 30MPHS. THE CAR MADE A CLICKING SOUND AS IF A CRUISE CONTROL HAD BEEN SET BUT THIS CAR DOESN'T HAVE CRUISE CONTROL. THE CAR THEN TOOK OFF A VERY HIGH SPEED LIKE A JET PLANE AT TAKE OFF. I WAS UNABLE TO CONTROL THE BRAKES OR STEERING. THE VEHICLE TRAVEL APPROX. A HALF OF A MILE BEFORE HITTING AN EMBANKMENT AND THEN JUMPING OUT OF THE DITCH AND BACK ONTO THE HIGHWAY WHERE IT LANDED AND STOPPED. THE CAR IS SUPPOSE TO BE EQUIPPED WITH SIX AIR BAGS BUT NONE OF THEM DEPLOYED UPON IMPACT. *TR

NHTSA complaint 10361901. Filed by an owner and not verified by NHTSA or by us.

116,000 miles

"ELECTRIC POWER STEERING" WHILE DRIVING THE STEERING DOES NOT CENTER CAUSING YOU TO HAVE TO RECORRECT CONSTANTLY. IT SEEMS LIKE A SAFTEY ISSUE BUT TOYOTA SWINDLED THEIR WAY OUT OF A RECALL.

NHTSA complaint 11219187. Filed by an owner and not verified by NHTSA or by us.

160,000 miles

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND SEVERAL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EMC VALVE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 160,000.

NHTSA complaint 11081961. Filed by an owner and not verified by NHTSA or by us.

"TAKATA RECALL". I PURCHASED THE VEHICLE ON 4/27/2017. I RECEIVED A RECALL NOTICE APPROXIAMATELY 1 WEEK LATER. I CALLED THE DEALER I PURCHASED IT THROUGH, THEY TOLD ME WHEN I RECEIVE A LETTER FROM TOYOTA THAT THE AIRBAGS ARE AVAILABLE, TO CALL BACK. IT HAS BEEN ALMOST 5 MONTHS AND THE VEHICLE HAS NOT YET BEEN REPAIRED. I REALLY WOULD LIKE MY CAR REPAIRED SOON, AS THE WEATHER HERE IN ROCHESTER IS GOING TO GET SNOWY IN THE NEXT FEW MONTHS. I WANT TO FEEL SAFE IN MY CAR, AS I TRANSPORT MY DAUGHTER THAT IS 3 1/2 YEARS OLD. CAN YOU PLEASE GIVE ME SOME GUIDANCE AS TO HOW I CAN GET MY VEHICLE REPAIRED SOON?

NHTSA complaint 11023840. Filed by an owner and not verified by NHTSA or by us.

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V689000 (VISIBILITY) AND 16V340000 (AIR BAGS); HOWEVER, THE REMEDY PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. AN UNKNOWN DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint 11020284. Filed by an owner and not verified by NHTSA or by us.