CSR

Cadillac · NHTSA safety record

2011 Cadillac DTS

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

15

Complaints

3

Crashes

0

Fires

5

Injuries

0

Deaths

Owners of the 2011 Cadillac DTS have filed 15 safety complaints with NHTSA between September 2012 and April 2026. The most complained-about system is the electrical system, named in 6 of them (40%). The typical failure was reported at 67,720 miles, the median across the 9 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

ELECTRICAL SYSTEM:IGNITION

14V355000 · June 23, 2014

The defect
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
The remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

General Motors LLC · up to 3,141,731 vehicles across all model years covered

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

10V553000 · November 5, 2010

The defect
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010-2011 DTS AND BUICK LUCERNE VEHICLES EQUIPPED WITH V8 ENGINES. THE STARTER OR ALTERNATOR CABLE IS IN CONTACT WITH THE POWER STEERING RETURN LINE. IF EITHER THE STARTER OR ALTERNATOR CABLE IS CONTACTING THE POWER STEERING RETURN LINE, THE CABLE COULD WEAR THROUGH THE LINE, CAUSING A POWER STEERING FLUID LEAK.
The risk
A POWER STEERING LEAK COULD RESULT IN A LOSS OF POWER STEERING, INCREASING THE RISK OF A CRASH, AND/OR THE LEAK ONTO HOT ENGINE PARTS COULD CAUSE AN ENGINE COMPARTMENT FIRE.
The remedy
DEALERS WILL SECURE AND IF NECESSARY REROUTE THE LINES TO PREVENT CONTACT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 19, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, BUICK AT 1-866-608-8080 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

GENERAL MOTORS CORP. · up to 13,780 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 15.

ELECTRICAL SYSTEM 6 40%
ENGINE 5 33%
AIR BAGS 2 13%
FUEL/PROPULSION SYSTEM 2 13%
STEERING 2 13%
LATCHES/LOCKS/LINKAGES 1 7%
STRUCTURE 1 7%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 7.

2012 2014 2026
2012 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · 50,000 miles

TL* THE CONTACT OWNS A 2011 CADILLAC DTS. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE COLLIDED WITH ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE TWO INJURIES AND MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000. UPDATED 2/27/15 *JS

NHTSA complaint 10631586. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · 30,000 miles

I WAS DRIVING SW ON DESIGN AND DID NOT SEE A STOP SIGN AT THE INTERSECTION OF DRAGON, IN DALLAS, TEXAS. AS A RESULT, MY 2011 CADILLAC DTS COLLIDED INTO (T-BONED) A 1995 OR 1996 NISSAN MAXIMA. I WAS TRAVELING 25-30 MILES PER HOUR AT IMPACT AND NEVER SAW THE COLLISION COMING. PRIOR TO THE ACCIDENT, MY VEHICLE HAD NOT BEEN IN ANY COLLISIONS. THE COLLISION CAUSED SIGNIFICANT DAMAGE TO BOTH VEHICLES THE FRONT OF MY VEHICLE AND THE DRIVER'S SIDE OF THE NISSAN). BOTH AIRBAGS DEPLOYED IN THE NISSAN, BUT MY DTS AIRBAGS DID NOT DEPLOY. BOTH DALLAS POLICE OFFICERS RESPONDING TO THE SCENE, INDICATED THEY "COULD NOT BELIEVE THE AIRBAGS DID NOT GO OFF." NEITHER CAN I AND I BELIEVE THE NHTSA SHOULD

NHTSA complaint 10681946, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured · crash · 8,400 miles

HIT A TRUCK PULLING A LOWBOY TRAILER STOPPED AT A STOP LIGHT.. DUE TO A CONCUSSION, I DO NOT REMEMBER THE DETAILS OF THE CRASH. HOWEVER I DO KNOW THAT THE AIR BAG DID NOT DEPLOY AND I HIT THE STEERING WHEEL HARD ENOUGH WITH MY FACE AND CHEST TO BEND THE STEERING WHEEL. I RECEIVED A SEVERE CONCUSSION, FIVE BROKEN RIBS AND FACIAL LACERATIONS DUE TO HITTING THE STEERING WHEEL. DUE TO MY INJURIES I WAS IN INTENSIVE CARE AND THE HOSPITAL FOR NINE DAYS AND SPENT 20 DAYS IN A REHABILITATION FACILITY. I AM HOME NOW, STILL IN PAIN AND MOVING AROUND WITH THE HELP OF A WALKER. I HAVE OWNED CADILLACS FOR THE LAST 30 YEARS. I WILL NEVER DRIVE ANOTHER ONE. IF THIS HAPPENED ONCE, WHAT IS TO SAY IT WON'T

NHTSA complaint 10475508, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Car power shut off while driving on the highway to church and almost got in an accident. Pulled to the side and smelled smoke. Lifted the back seat and opened the fuse box and looked. Lifted the fuel pump fuse and it was burnt. Me and my family got stuck on the side of the highway instead of church and spending time on a holiday.

NHTSA complaint 11732561. Filed by an owner and not verified by NHTSA or by us.

ENGINE

112,000 miles

TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT STATED THAT THEY NOTICED A LEAK UNDERNEATH THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO RIZZA CADILLAC BUICK GMC (8425 159TH ST, TINLEY PARK, IL 60487; (708) 429-6600) AND WAS INFORMED THAT THE VEHICLE WAS LEAKING OIL FROM THE ENGINE. THE CONTACT WAS INFORMED THAT THE FRONT AND REAR MAIN SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

NHTSA complaint 11386616. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

126,000 miles

CHECK ENGINE LIGHT KEEPS COMING ON AFTER A CHECK AND RESET. THE CAR HAS A LOST OF POWER AND RUNS REAL SLOW THAN ITS LIKE THE PROBLEM NEVER EXISTED. THIS IS THE CODE I KEEP GETTING. P0420 CODE BAD CATALYTIC CONVERTER

NHTSA complaint 11165569. Filed by an owner and not verified by NHTSA or by us.

ENGINE

76,000 miles

TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL ONTO THE DRIVEWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EDDIE TOURELLE'S NORTHPARK HYUNDAI (953 HIGHWAY 190 N, COVINGTON, LA 70433, (985) 801-7000) WHERE IT WAS DIAGNOSED THAT THE RUBBER ON THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 76,000.

NHTSA complaint 11154832. Filed by an owner and not verified by NHTSA or by us.

ENGINE

70,000 miles

TL* THE CONTACT OWNS A 2011 CADILLAC DTS. WHILE HAVING THE VEHICLE SERVICED, THE CONTACT OBSERVED OIL LEAKING FROM THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL PAN GASKET AND MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA complaint 10825447. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
2011 CADILLAC DTS. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD THE CONSUMER STATED HE DECIDED NOT TO COMPLY WITH THE RECALL, DUE TO THE FACT CHRYSLER IS NOT PROVIDING A PROPER SAFETY FIX. HOWEVER, HE DID REMOVE THE ADDITIONAL KEYS. *JB UPDATED 07/08/15.*JB

NHTSA complaint 10723998. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Cadillac DTS

Model year Complaints Recalls Deaths
2010 22 3

Other 2011 Cadillac models

Every Cadillac on this site — 91 vehicles, 198 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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Independent developer and analyst