2011 Ford F-250

The defect

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

The risk

IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

The remedy

DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

FORD MOTOR COMPANY · up to 8,022 vehicles across all model years covered

The defect

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

The risk

IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

The remedy

DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

FORD MOTOR COMPANY · up to 14,737 vehicles across all model years covered

Closed recall query · opened January 13, 2015 · closed March 15, 2016 · led to recall 15V175000

the electrical system, the engine, the engine and its cooling

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

204,000 miles

Odometer Fraud. The contact purchased a 2011 Ford F-250. The contact stated that after purchasing the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 163,000; however, after obtaining the Carfax Report on the vehicle, it was discovered that the mileage was 204,000.

NHTSA complaint 11696727. Filed by an owner and not verified by NHTSA or by us.

The tires were installed on 8.22.2025 and on the following Thursday, August 28, 2025, all of the tires had low pressure. I returned to the Orange City, FL Tire Kingdom per the managers' (Brittany) request and the mechanic filled all of the tires and said that they were not completely filled when they were installed. The following day, Friday, 8/29, I began my return trip to my home in North Carolina. Within a few hours, the driver’s side front tire exploded and my truck was on the rim of the tire, swerving into the adjacent lane on I-95. I was able to get the truck off of the highway, onto the nearest exit ramp without being hit. I have never been that close to being killed on the …

NHTSA complaint 11689314, quoted in part. Filed by an owner and not verified by NHTSA or by us.

263,000 miles

The contact owns a 2011 Ford F-250. The contact stated that while driving over a bump at a high rate of speed, the contact experienced the death wobble and the contact temporarily lost control of the vehicle. The contact slowed down and the violent shaking ceased. The contact stated that the tie rods, ball joints, and other front-end parts were replaced to reduce the risk of the failure recurring. The contact stated that while driving 70 MPH and towing a trailer, the contact experienced the death wobble. The vehicle drifted from the far-left lane over to the far-right lane and the contact lost control of the vehicle. The contact called a local dealer and was informed that there were no …

NHTSA complaint 11675333, quoted in part. Filed by an owner and not verified by NHTSA or by us.

200,000 miles

The contact owns a 2011 Ford F-250. The contact stated that while driving 60 MPH, the vehicle vigorously shuddered. In addition, the contact allowed the vehicle to decelerate independently to come to a stop. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.

NHTSA complaint 11675094. Filed by an owner and not verified by NHTSA or by us.

7,000 miles

The contact owns a 2011 Ford F-250. The contact stated that while making a turn in either direction, there was an abnormal crunching sound coming from the vehicle. There was no warning light illuminated. Upon investigation, the contact discovered that the sound was caused by a misalignment between the cab and the bed of the truck. Due to the failure the cab mount bushings became worn and needed to be replaced or repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The contact was provided a case number and was then referred to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was …

NHTSA complaint 11650227, quoted in part. Filed by an owner and not verified by NHTSA or by us.

crash

I was recently hit in the drivers door causing the door, the cab, and the running board to be damaged. The side impact air bag did not deploy. the entire drivers door is damaged and the cab of the truck behind the door is damaged. the running board was completely under the cab of the truck.

NHTSA complaint 11646585. Filed by an owner and not verified by NHTSA or by us.