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Hyundai · NHTSA safety record

2011 Hyundai Elantra Touring

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

29

Complaints

4

Crashes

1

Fires

3

Injuries

0

Deaths

Owners of the 2011 Hyundai Elantra Touring have filed 29 safety complaints with NHTSA between April 2012 and June 2019. The most complained-about system is vehicle speed control, named in 7 of them (24%). The typical failure was reported at 55,000 miles, the median across the 26 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

20V061000 · February 4, 2020

The defect
Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
The risk
An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.
The remedy
Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 188.

Hyundai Motor America · up to 476,111 vehicles across all model years covered

STRUCTURE:FRAME AND MEMBERS

14V310000 · June 10, 2014

The defect
Hyundai Motor Company (Hyundai) is recalling certain model year 2010-2012 Elantra Touring vehicles manufactured December 15, 2009, through May 7, 2012. The affected vehicles have a support bracket attached to the headliner that may become displaced during a side curtain airbag deployment.
The risk
If the headliner support bracket makes contact with an occupant during a crash, it may cause a laceration injury.
The remedy
Hyundai will notify owners, and dealers will apply adhesive strips to the headliner, free of charge. The recall began on July 28, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 117.

Hyundai Motor Company · up to 35,000 vehicles across all model years covered

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

13V113000 · April 1, 2013

The defect
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
The risk
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
The remedy
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.

Hyundai Motor Company · up to 1,712,336 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Headliner Bracket Detachment

RQ13004

Closed recall query · opened December 4, 2013 · closed June 24, 2014 · led to recall 14V310000

the air bags, the body structure, unknown or other

Hyundai is conducting a safety recall to reinforce the attachment of the metal support bracket to the headliner assembly in approximately 35,000 model year (MY) 2010-2012 Hyundai Elantra Touring vehicles built from December 15, 2009 through May 7, 2012 (see NHTSA recall 14V-310 for more information).These Elantra Touring vehicles have a common headliner bracket design while the earlier MY 2009-2010 Elantra Touring vehicles have a headliner bracket design that utilizes a shorter length bracket which, should it become separated from the headliner, is unlikely to be displaced into the path of the driver or any occupant.During this investigation, ODI identified a MY 2010 subject vehicle in a salvage yard with a deployed driver-side curtain air bag that showed the headliner bracket displaced downward into the driver's window area.Also, during a static side curtain air bag deployment test conducted by Hyundai, the headliner bracket almost completely separated from the headliner.The headliner tested came out of a MY 2010 subject vehicle.Finally, ODI identified two warranty claims on the subject vehicles that indicate potential headliner bracket issues.Warranty records for these claims indicate vehicle owners complaining of noise or rattling coming from the headliner area and Hyundai dealer technicians reported finding brackets that came loose or unglued from the headliner.ODI is not aware of any related injury allegations.This investigation was opened to evaluate the scope of NHTSA Recall (13V115) influenced by an earlier ODI investigation (EA12-008).EA12-008 involved the same defect issue on MY 2011-2013 Elantra models, and a similar remedy approach was utilized in the 13V115 recall action.Based on the recall action taken by Hyundai, this investigation is closed.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 29.

VEHICLE SPEED CONTROL 7 24%
ENGINE 5 17%
AIR BAGS 4 14%
POWER TRAIN 4 14%
SERVICE BRAKES 4 14%
ELECTRONIC STABILITY CONTROL (ESC) 3 10%
STEERING 3 10%
UNKNOWN OR OTHER 2 7%
WHEELS 2 7%
ELECTRICAL SYSTEM 1 3%
FUEL/PROPULSION SYSTEM 1 3%
SEAT BELTS 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 6.

2012 2014 2019
2012 to 2019

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

2 injured · crash · 94,000 miles

DRIVER OF OUR CAR, THE HYUNDAI ELANTRA TOURING, SLOWED TO ABOUT 20-25 MPH TO LET A CAR IN FRONT OF US TURN INTO A DRIVEWAY. DRIVER OF A HONDA CRV TRAVELING BEHIND US AT ABOUT 45-50 MPH DID NOT SLOW AND SLAMMED INTO THE BACK OF US. FRONT SEAT PASSENGER HIT HER HEAD ON THE DASHBOARD RESULTING IN A BRUISE AND BLACK EYE AND WHIPLASH BECAUSE SEAT BELT DID NOT RESTRAIN HER, AND AIRBAGS DID NOT DEPLOY. DRIVER'S SEAT SLID BACKWARDS, LOOSENING HIS SEATBELT. HE HIT HIS HIP AND KNEE ON THE DOOR AND EXPERIENCED WHIPLASH. POLICE ON SCENE LOOKED AT SEATBELTS ON BOTH SIDES AND DETERMINED THERE WERE NO "STOP MARKS" INDICATING THE SEATBELTS HAD ENGAGED. *TR

NHTSA complaint 10679331. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · 23,092 miles

2011 HYUNDAI ELANTRA TOURING. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO FRONT AND SIDE AIRBAGS DID NOT DEPLOY DURING ACCIDENT. *SMD PRIOR TO THE ACCIDENT, THE AIR BAG LIGHT ILLUMINATED. THE DEALER INFORMED THE CONSUMER, IT WAS AN ELECTRICAL PROBLEM, AND CLAIMED THE PROBLEM WAS RESOLVED. THE LAWYER FIRST BECAME AWARE OF A RECALL, AFTER READING AN ARTICLE IN THE NEWSPAPER. HOWEVER, THE CONSUMER NEVER RECEIVED A RECALL NOTICE. *JB

NHTSA complaint 10610408. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire · 127,000 miles

VEHICLE CAUGHT FIRE WHILE PARKED IN GARAGE. VEHICLE WAS NOT RUNNING AND HAD NOT BEEN DRIVEN FOR OVER 5 HOURS. FIRE ORIGINATED IN THE DRIVERS SIDE OF THE ENGINE COMPARTMENT.

NHTSA complaint 11218387. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · 35,000 miles

I WAS HIT BY AN UNLICENSED, ILLEGAL DRIVER DRIVING FAR PAST THE SPEED LIMIT IN A NO-CROSSING ZONE. LUCKILY, THERE WAS NO MAJOR HARM, BUT MY SIDE AIRBAG DID NOT DEPLOY, AND MY HEAD SLAMMED AGAINST THE DRIVER SIDE WINDOW. NO ONE CONTACTED ME. *TR

NHTSA complaint 10667298. Filed by an owner and not verified by NHTSA or by us.

ENGINE

45,000 miles

TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA TOURING. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL TICKING NOISE WAS HEARD COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE NOISE WAS PERSISTENT. LUTHER BURNSVILLE HYUNDAI (14700 BUCK HILL RD, BURNSVILLE, MN 55306, (612) 424-7923) INFORMED THE CONTACT TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PISTONS WERE CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. *BF *JB

NHTSA complaint 11208035. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

754,000 miles

AFTER GETTING ON THE ON-RAMP ON THE HIGHWAY I SHIFTED MY MANUAL TRANSMISSION FROM 4TH TO 5TH GEAR TO ACCELERATE TO 50 MPH BUT THE GEAR DIDN'T SHIFT TO 5TH AND THE ENGINE WAS INADVERTENTLY REVVED UP TO 4 ON THE TACHOMETER WITHOUT ANY INCREASE IN SPEED; IT FELT AS IF I STEPPED DOWN ON THE GAS PEDAL WHILE IN NEUTRAL. I DROVE THE NEXT 25 MILES HOME IN 4TH GEAR AT 45 TO 50 MPH.

NHTSA complaint 11161404. Filed by an owner and not verified by NHTSA or by us.

ENGINE

75,000 miles

TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA TOURING. WHILE DRIVING 20 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE RPMS REVVED WHILE THE BRAKE PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TAKEN TO HERB CHAMBERS HYUNDAI OF AUBURN (LOCATED AT 735 SOUTHBRIDGE ST, AUBURN, MA 01501, (508) 832-9990) TO BE DIAGNOSED. THE DEALER CLEANED THE THROTTLE BODY, BUT THE FAILURE RECURRED. ADDITIONALLY, THE THROTTLE BODY WAS REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TT*JB

NHTSA complaint 11144887. Filed by an owner and not verified by NHTSA or by us.

ENGINE
MY DAUGHTER BOUGHT THE CAR USED FROM CARMAX WITH 88,000 MILES AND 2 WEEKS LATER HAD A KNOCKING AND CLICKING SOUND FROM THE ENGINE. SHE TOOK IT BACK TO CARMAX AND THEY REPAIRED IT NOTING THAT THE PROBLEM WAS WITH THE CAM SHAFT. 2 YEARS LATER AND 110,000 MILES, THE SAME NOISE OCCURRED WITH REGULAR OIL CHANGES. WHEN WE HAD THE CAR ENGINE DIAGNOSED, THIS TIME SHE NEEDED A NEW ENGINE.

NHTSA complaint 11113864. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

85,000 miles

INITIAL ISSUE WAS AUTOMATIC SPEED CONTROL (CRUISE CNTRL), WILL NOT STAY ENGAGED. CRUISE NO LONGER WORKS IN ANY WAY OTHER THAN TO TURN IT ON. THIS ISSUE BEGAN AROUND JAN 2017. NEXT ISSUE IS ESC OFF LIGHT INTERMITTENTLY COMES ON AND WILL NOT RESET WITHOUT RESTART. LATEST ISSUE IS THE 3RD BRAKE LIGHT IS THE ONLY BRAKE LIGHT WORKING. THE BRAKE LIGHTS AND ESC ISSUE BEGAN AROUND MARCH 2018.

NHTSA complaint 11097135. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Elantra Touring

Model year Complaints Recalls Deaths
2012 22 1
2010 74 4

Other 2011 Hyundai models

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst