CSR

Kia · NHTSA safety record

2011 Kia Forte

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

153

Complaints

28

Crashes

12

Fires

35

Injuries

1

Deaths

Owners of the 2011 Kia Forte have filed 153 safety complaints with NHTSA between June 2011 and July 2026. The most complained-about system is the engine, named in 45 of them (29%). The typical failure was reported at 76,353 miles, the median across the 96 complaints that gave an odometer reading.

Complaints fell 27% year on year: 8 in the twelve months to 2026-Q1, against 11 in the twelve before.

NHTSA has issued 3 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (3)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

23V652000 · September 25, 2023

Park outside until repaired

The defect
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
The risk
An engine compartment fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

Kia America, Inc. · up to 1,730,192 vehicles across all model years covered

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

18V363000 · June 1, 2018

The defect
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
The risk
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
The remedy
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.

Kia Motors America · up to 507,587 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

16V070000 · February 5, 2016

The defect
Kia Motors America (Kia) is recalling certain model year 2011 Forte vehicles manufactured August 27, 2010, to November 11, 2010. The affected vehicles have a transmission fluid cooler hose that may have been improperly manufactured, resulting in a transmission fluid leak.
The risk
If enough transmission fluid leaks out, the transmission may not function properly and the vehicle may stop moving, increasing the risk of a crash.
The remedy
Kia will notify owners, and dealers will replace the transmission cooler hose, free of charge. The recall began March 30, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC129.

Kia Motors America · up to 10,240 vehicles across all model years covered

Defect investigations (3)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Hyundai and Kia ABS Module Fires

AQ23002

Still open audit query · opened November 17, 2023

the hydraulic brakes

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

Loss of Motive Power

DP22003

Closed defect petition · opened September 12, 2022 · closed December 12, 2023

the engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Air bags may be disabled during crash

PE18003

Closed preliminary evaluation · opened March 16, 2018 · closed August 30, 2019 · led to recall 18E043000

the air bags, the seat belts

The Office of Defects Investigation (ODI) opened PE18-003 on 3/16/18 to investigate incidents involving crashes, resulting in significant collision related damage, where the frontal airbags failed to deploy. ODI reviewed complaint data, available design, test, and field data on the model year (MY) 2011 Hyundai Sonata, MY 2012-2013 Kia Forte and Forte Koup vehicles. ODI also evaluated data from the automotive air bag system supplier, ZF-TRW (ZF), to review vehicles that may contain the same air bag control unit (ACU) used in the subject vehicles. Hyundai Motor America (HMA) issued recall No. 18V-137 for MY 2011-2013 Sonata and MY 2012 Sonata Hybrid vehicles. Kia Motors America (KMA) issued recall No. 18V-363 for MY 2010-2013 Kia Forte and Forte Koup, MY 2011-2013 Optima, MY 2011-2012 Optima Hybrid, and MY2011-2012 Sedona vehicles. The two recalls address vehicles containing ACUs manufactured without adequate circuit protection by installing a wire harness filter kit to prevent internal damage to the ACU. In the event of a crash, ACU damage may result in the disablement of the vehicle's airbags. Each respective manufacturer has mailed letters to affected vehicle owners informing them of the remedy and its availability. ODI plans to evaluate the susceptibility of the subject ACU to electrical signals, as well as other vehicle factors that can either lead to, or reduce the likelihood of, an electrical overstress event in other vehicles manufactured with the subject ZF ACU.Accordingly, this Preliminary Evaluation has been upgraded to an Engineering Analysis (EA19-001), to expand the scope of the investigation to include the Tier-one supplier and any manufacturers who installed the subject ACU in production vehicles. Additional information is available with the closing resume available at NHTSA.gov (see Associated Documents).The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 10781050, 10849839, 11099038, 11080341.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 153.

ENGINE 45 29%
AIR BAGS 35 23%
POWER TRAIN 18 12%
SERVICE BRAKES, HYDRAULIC 17 11%
ELECTRICAL SYSTEM 16 10%
UNKNOWN OR OTHER 13 8%
SERVICE BRAKES 11 7%
VEHICLE SPEED CONTROL 10 7%
EXTERIOR LIGHTING 8 5%
STRUCTURE 8 5%
SEAT BELTS 6 4%
ELECTRONIC STABILITY CONTROL (ESC) 5 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 31.

2011 2018 2026
2011 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 death · 3 injured · crash · towed

OTHER AIR BAG RECALL. THE VEHICLE WAS IN MOTION AND WAS STRUCK BY ANOTHER VEHICLE THAT TRAVELED LEFT OF THE CENTERLINE ON A TWO LANE ROADWAY. THE VEHICLES WERE INVOLVED IN AN OFF-SET, HEAD-ON COLLISION. THE DRIVER AIR BAG AND DRIVER SEAT BELT PRETENSIONER FAILED TO DEPLOY / ACTIVATE DURING THE SEVERE FRONTAL IMPACT. THE DRIVER SUSTAINED FATAL INJURY.

NHTSA complaint 11131971. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

4 injured · crash · towed · 88,000 miles

KIA FORTE 2011,ACCELERATED ON ITS OWN,AND CAUSE ME TO HIT THE CAR IN FRONT OF ME,KEPT ACCELERATED,UNTIL I SHUT THE ENGINE OFF. WENT FROM 30 MPH TO 50 MPH,AND TOTALED MY CAR. I WAS IN MOTION ON A CITY STREET,WHEN THE INCIDENT OCCURRED. NO WARNING,NO ENGINE LIGHT,AND IT NEVER HAPPENED BEFORE.

NHTSA complaint 11062079. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

4 injured · crash · towed · 115,000 miles

TAKATA RECALL. WE WERE TAKING OFF FROM A STOP LIGHT WHEN WE WERE REAR ENDED ON 4/2/18. THE DRIVER WAS GOING ANYWHERE BETWEEN 50-70 MPH. MY AIR BAGS NEVER INFLATED CAUSING ALOT OF INJURIES. MY DRIVER HEAD REST WAS EJECTED CAUSING INJURY TO MY DAUGHTERS FACE.

NHTSA complaint 11101097. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

3 injured · crash · 17,000 miles

TAKATA RECALL: I WAS INVOLVED IN A NOT AT FAULT SIDE IMPACT CAR ACCIDENT IN WHICH THE AIR BAGS DID NOT DEPLOY, AND I WAS INJURED AND AM CURRENTLY SEEKING MEDICAL ATTENTION.

NHTSA complaint 11229112. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

1 injured · fire · 300,000 miles

The contact owned a 2011 Kia Forte. The contact stated that while the vehicle was parked and unoccupied, a bystander went into the contact's place of employment and stated that there was a fire inside the vehicle in the parking lot. The contact became aware that his vehicle was the one on fire. No warning lights were illuminated prior to parking the vehicle. The cause of the failure was unknown. The contact's wife attempted to extinguish the fire with a fire extinguisher but was unable to extinguish the fire. The contact called the Fire Department, and the firemen were able to extinguish the fire and were required to remove the dashboard in order to extinguish it. The Fire Department filed

NHTSA complaint 11754070, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

273,000 miles

The contact owns a 2011 Kia Forte. The contact stated that while driving 45 MPH, the TPMS, red brake light, and several unknown warning lights were illuminated. The contact stated that the vehicle was jumping and jerking during acceleration and deceleration. After restarting the vehicle, there was resistance while accelerating, and the jerking persisted. The contact stated that the failures started one week after the vehicle was repaired under NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC). The vehicle was driven to an independent mechanic but was not diagnosed. The vehicle was then driven to a dealer, but was not repaired. The manufacturer was notified of the failure. The

NHTSA complaint 11720801, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING
See attached document for complaint.

NHTSA complaint 11714989. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

85,000 miles

The contact owns a 2011 Kia Forte. The contact stated that while driving at an undisclosed speed, there was smoke coming from under the hood, and the check engine warning light illuminated. In addition, the contact noticed a burning odor in the interior of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed pollution control system. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the vehicle was taken for the State Inspection, and the vehicle failed the inspection due to a failed pollution system. The contact received notification of NHTSA Campaign Number:

NHTSA complaint 11708830, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
The centered high mounted brake light overheated during normal vehicle operation. The plastic bulb socket and housing melted, causing the bulb to dislodge and fall into the interior of the vehicle. The bulb was extremely hot and burned holes through an interior fabric item that was stored in the rear cargo area for less than 15 minutes. There was no collision or modification involved. This created a potential fire hazard inside the vehicle. No warning lights or dashboard messages appeared prior to the incident. The cause of overheating is unknown. The damaged bulb, socket, and surrounding components were available for inspection at the time of the incident.

NHTSA complaint 11703885. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

fire · towed

The contact owns a 2011 Kia Forte. The contact stated that while driving at an undisclosed speed, the contact noticed an unusual ticking sound and smoke coming from under the hood. In addition, the contact stated that several unknown warning lights illuminated. The vehicle was driven to the shoulder of the road. The contact inspected the vehicle and noticed smoke that was coming from the HECU fuse box. The vehicle was towed to the dealer. The contact stated that the vehicle had been at the dealer for three weeks without any communication from the dealer. The contact was unsure if the vehicle had been inspected or not. The contact received a recall notification, NHTSA Campaign Number:

NHTSA complaint 11694817, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kia Forte

Model year Complaints Recalls Deaths
2023 59 3 1
2022 25 1
2021 67 2
2020 71 0
2019 146 2
2018 134 3
2017 300 3 4
2016 133 1
2015 258 1 1
2014 439 3
2013 195 5 1
2012 289 4 3
2010 221 3 1

Other 2011 Kia models

Every Kia on this site — 176 vehicles, 208 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst