CSR

Kia · NHTSA safety record

2011 Kia Forte Koup

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2011 Kia Forte Koup have filed 8 safety complaints with NHTSA between April 2017 and March 2019. The most complained-about system is the engine, named in 3 of them (38%). The typical failure was reported at 78,000 miles, the median across the 8 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (2)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

23V652000 · September 25, 2023

Park outside until repaired

The defect
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
The risk
An engine compartment fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

Kia America, Inc. · up to 1,730,192 vehicles across all model years covered

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

18V363000 · June 1, 2018

The defect
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
The risk
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
The remedy
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.

Kia Motors America · up to 507,587 vehicles across all model years covered

Defect investigations (3)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Hyundai and Kia ABS Module Fires

AQ23002

Still open audit query · opened November 17, 2023

the hydraulic brakes

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

Loss of Motive Power

DP22003

Closed defect petition · opened September 12, 2022 · closed December 12, 2023

the engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Air bags may be disabled during crash

PE18003

Closed preliminary evaluation · opened March 16, 2018 · closed August 30, 2019 · led to recall 18E043000

the air bags, the seat belts

The Office of Defects Investigation (ODI) opened PE18-003 on 3/16/18 to investigate incidents involving crashes, resulting in significant collision related damage, where the frontal airbags failed to deploy. ODI reviewed complaint data, available design, test, and field data on the model year (MY) 2011 Hyundai Sonata, MY 2012-2013 Kia Forte and Forte Koup vehicles. ODI also evaluated data from the automotive air bag system supplier, ZF-TRW (ZF), to review vehicles that may contain the same air bag control unit (ACU) used in the subject vehicles. Hyundai Motor America (HMA) issued recall No. 18V-137 for MY 2011-2013 Sonata and MY 2012 Sonata Hybrid vehicles. Kia Motors America (KMA) issued recall No. 18V-363 for MY 2010-2013 Kia Forte and Forte Koup, MY 2011-2013 Optima, MY 2011-2012 Optima Hybrid, and MY2011-2012 Sedona vehicles. The two recalls address vehicles containing ACUs manufactured without adequate circuit protection by installing a wire harness filter kit to prevent internal damage to the ACU. In the event of a crash, ACU damage may result in the disablement of the vehicle's airbags. Each respective manufacturer has mailed letters to affected vehicle owners informing them of the remedy and its availability. ODI plans to evaluate the susceptibility of the subject ACU to electrical signals, as well as other vehicle factors that can either lead to, or reduce the likelihood of, an electrical overstress event in other vehicles manufactured with the subject ZF ACU.Accordingly, this Preliminary Evaluation has been upgraded to an Engineering Analysis (EA19-001), to expand the scope of the investigation to include the Tier-one supplier and any manufacturers who installed the subject ACU in production vehicles. Additional information is available with the closing resume available at NHTSA.gov (see Associated Documents).The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 10781050, 10849839, 11099038, 11080341.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

ENGINE 3 38%
VEHICLE SPEED CONTROL 2 25%
AIR BAGS 1 13%
ELECTRONIC STABILITY CONTROL (ESC) 1 13%
FUEL/PROPULSION SYSTEM 1 13%
POWER TRAIN 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 5.

2017 2019
2017 to 2019

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

75,000 miles

MY CAR ACCELERATES ON ITS OWN. FULLY STOPPED, MY CAR IS ON 1000RPMS, I WILL BE DRIVING AT A CONSTANT SPEED AND MY RPM SHOOTS ALL THE WAY UP.

NHTSA complaint 11185115. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)

82,000 miles

ONE MORNING I STARTED THE CAR AND THE "CHECK ENGINE" LIGHT CAME ON. THE CAR ALSO MADE A KNOCKING/TICKING SOUND THAT WAS NOT USUAL AND THE ENGINE HAD AN ABNORMAL SOUND TO IT WHEN STATIONED AND IN MOTION. IT PROGRESSIVELY GOT WORSE, ESPECIALLY AS IT WAS DRIVEN TO THE DEALER RIGHT AFTER THE LIGHT CAME ON. WE BROUGHT IT INTO THE DEALER WE BOUGHT IT FROM AND FOUND OUT THAT THE LIGHT WAS FOR A CODE ABOUT THE INTAKE MANIFOLD (BUTTERFLY) VALVES NOT OPENING/CLOSING PROPERLY. IT LATER ENDED UP BEING COMPLETE INTERNAL ENGINE FAILURE DUE TO THE CONNECTING ROD BEARING FAILING. THE CAR REQUIRED A COMPLETELY NEW ENGINE BECAUSE OF THIS. IT ONLY HAD 82,000 MILES ON IT WHEN THE PROBLEM OCCURRED. IT ALSO HAD

NHTSA complaint 11183518, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

94,000 miles

HELLO, LONG STORY SHORT, KIA HAS FAULTY AIRBAGS I HAVE A VERY PREGNANT WIFE. THEY HAVE YET TO DIE RIGHT BY THE CUSTOMER AND OFF SAFE VEHICLES TO REPLACE THESE UNTIL A FIX IS FOUND. I WENT TO KIA IN TURNERSVILLE NJ TO HAVE A HUB ASSEMBLY REPLACED. AT THIS TIME I REQUESTED THE TECHNICIAN TO RUN THE VIN FOR AN AIRBAG RECALL I SAW ONLINE, THIS WAS IN JUNE. HE CAME BACK SAYING HE CHECKED AND IT IS ALL CLEAR AND I ASKED HIM TO CHECK AGAIN MAINLY BECAUSE SHE IS 8 MONTHS PREGNANT. ONCE AGAIN TOLD IT WAS CLEAR. TODAY I RECEIVED SOMETHING IN THE MAIL FROM KIA REGARDING MY PREGNANT FINANCES AIRBAG IN FACT BEING RECALLED. SHE HAS BEN DRIVING LIKE THIS FOR TWO MONTHS AND WASN'T LIED TO AND MADE TO FEEL

NHTSA complaint 11119780, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

15 miles

MY CAR BROKE DOWN IN DECEMBER 2015, WHEN I TOOK IT TO THE KIA SERVICE DEPARTMENT AND THEY FIX IT. I PAID OVER 1000 USD. 2 MONTHS LATER THERE WAS A SAFETY RECALL FOR THE SAME REASON MY CAR BROKE DOWN COUPLE MONTS BEFORE THAT RECALL. UNTIL THIS DAY I HAVE TRIED TO GET MY MONEY BACK AND THEY DONT WANT TO GIVE ME A REFUND EVEN THOUGH IT WAS A FACTORY DEFECT. I WAS DRIVING ON THE FREEWAY WHEN THE CAR STOPPED COMPLETELEY DUE TO THE HOSE OF THE TRANSMISION FLUID. 04/01/2021: ODI # CHANGED FROM 11054837 TO 11054367 AS PART OF ROUTINE DATA CLEANUP.

NHTSA complaint 11054367. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

20,000 miles

CHECK ENGINE LIGHT ON 20000 MILES CODE# P200A INTAKE MANIFOLD SENSOR

NHTSA complaint 11035252. Filed by an owner and not verified by NHTSA or by us.

ENGINE

100,500 miles

UPON ENTERING A HIGHWAY, A KNOCK OCCURRED AND AS RPM DROPPED THE KNOCKING SUBSIDED. NEXT DAY AND CHECK ENGINE LIGHT TURNED ON AND WHILE WHILE IN MOTION ON A CITY STREET, VEHICLE STALLED AND RPM DROP TO ZERO. CAR WOULD NOT TURN ON AN ENGINE WOULD NOT TURN OVER. MECHANIC STATED THAT THE ENGINE "LOCKED UP"

NHTSA complaint 11021604. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kia Forte Koup

Model year Complaints Recalls Deaths
2013 16 4
2012 14 4
2010 11 2

Other 2011 Kia models

Every Kia on this site — 176 vehicles, 208 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst