CSR

Porsche · NHTSA safety record

2011 Porsche Cayenne S

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

17

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2011 Porsche Cayenne S have filed 17 safety complaints with NHTSA between July 2011 and April 2025. The most complained-about system is the engine, named in 12 of them (71%). The typical failure was reported at 70,000 miles, the median across the 17 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

EXTERIOR LIGHTING:HEADLIGHTS

22V656000 · August 30, 2022

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
The remedy
Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

Porsche Cars North America, Inc. · up to 222,858 vehicles across all model years covered

ENGINE

17V368000 · June 7, 2017

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2010-2012 Panamera S, Panamera 4S and Panamera Turbo vehicles, 2011-2012 Panamera and Panamera 4 vehicles, and 2011 Cayenne S and Cayenne Turbo vehicles. The affected vehicles have camshaft controllers that may come loose inside the engine, potentially resulting in an engine stall.
The risk
An engine stall can increase the risk of a crash.
The remedy
Porsche will notify owners, and dealers will replace the fastening screws for the camshaft adjusters, free of charge. Owner notification letters were mailed January 12, 2018. Owners will receive a second notice when the remedy is available. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH08.

Porsche Cars North America, Inc. · up to 18,005 vehicles across all model years covered

EXTERIOR LIGHTING:HEADLIGHTS

12V065000 · February 21, 2012

The defect
PORSCHE IS RECALLING CERTAIN MODEL YEAR 2011-2012 CAYENNE, CAYENNE S, CAYENNE S HYBRID, AND CAYENNE TURBO VEHICLES MANUFACTURED FROM MARCH 8, 2010, THROUGH JANUARY 31, 2012 BECAUSE THE HEADLAMPS MAY COME LOOSE AND DETACH FROM THE FENDER.
The risk
A DETACHED HEADLIGHT COULD LEAD TO LOSS OF VISIBILITY AND AN INCREASED RISK OF A CRASH.
The remedy
PORSCHE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEADLAMP LOCKING ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 9, 2012. OWNERS MAY CONTACT PORSCHE AT 1-800-767-7243.

PORSCHE CARS NORTH AMERICA, INC. · up to 20,278 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 17.

ENGINE 12 71%
POWER TRAIN 3 18%
SERVICE BRAKES 2 12%
ELECTRONIC STABILITY CONTROL (ESC) 1 6%
EXTERIOR LIGHTING 1 6%
VISIBILITY 1 6%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 6.

2011 2017 2025
2011 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

EXTERIOR LIGHTING

90,000 miles

The contact owns a 2011 Porsche Cayenne S. The contact stated that while driving at an undisclosed speed, the headlights failed to illuminate properly. The contact stated that there was water intrusion in the headlight housings. The vehicle was taken to an independent mechanic, who determined that the headlamps needed to be replaced. The vehicle was not repaired. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V656000 (Exterior Lighting); however, the contact had not yet received the notification. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

NHTSA complaint 11656251. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

124,000 miles

I CAME TO A COMPLETE STOP ON A CITY STREET. I LET MY FOOT OFF THE BRAKE, THEN APPLIED MY FOOT BACK ON THE BRAKE AND THE BRAKE PAD WOULDN'T GO DOWN, IT WAS HARD.

NHTSA complaint 11235289. Filed by an owner and not verified by NHTSA or by us.

ENGINE

54,000 miles

THE COOLANT PIPE DESIGN IS FLAWED. THE BARB IS GLUED AND PRESSED IN THE ALUMINUM BODY. OVER TIME THE GLUE LOSES ITS PROPERTIES AND THE BARB COMES OUT THUS CAUSING MASSIVE COOLANT LEAK AND THE ENGINE CAN OVERHEAT. THE PART WAS REDISGNED AROUND 2015 WHERE THE BARB IS NOW THREADED, BUT THE ORIGINAL PART IS A SAFEY HAZARD FOR THE OLDER MODELS WITH POTENTIAL HUGE REPAIR COSTS.

NHTSA complaint 11183714. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

102,000 miles

VEHICLE ACTS AS IF GOING OVER SPEED BUMP OVER 18MPH ALSO JERKING AND TUGGING ON YOU AS YOU ACCELERATE MAKING FOR HARD TURNING IN PARKING LOTS FEELS LIKE FRONT WHEEL IS LOCKING UP ALSO NOTICING SAFETY CONCERN WILE COMING TO STOP IN TRAFFIC UNDER ABOUT 3MPH THE VEHICLE SUDDENLY AND UNEXPECTEDLY LEARCHES FORWARD AS IF ENGINE HAS MORE POWER OR SOMETHING BECOMES UN JAMMED. TRANSFER CASE HAS BEEN REPLACED ONCE ALREADY NOW OUT OF WARRANTY IT FEELS AS IF A SAFETY CONCERN IS THE ISSUE

NHTSA complaint 11092619. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

77,000 miles

TRANSFER CASE FAILED 2016 ; WAS REPLACED BY DEALER AND FAILED AGAIN 2017. WHILE DRIVING FAILURE AFFECTS SHIFTING AND ACCELERATION.

NHTSA complaint 11089889. Filed by an owner and not verified by NHTSA or by us.

ENGINE

70,000 miles

I WAS PULLING FORWARD ON A LEVEL CITY STREET AND TURNING LEFT FROM A STOP SIGN. THERE WAS A SIGNIFICANT AMOUNT OF SHUDDERING AND FEELING OF A LOSS OF POWER. THIS WAS A SIGNIFICANT SAFETY ISSUE DUE TO ONCOMING TRAFFIC. OVER A PERIOD OF SEVERAL MONTHS THIS HAD BEEN INCREASING IN SEVERITY BUT THE DEALER COULD NOT IDENTIFY THE PROBLEM. I TOOK IT TO THE DEALER AND WAS ABLE TO REPEAT THE PROBLEM FOR THEM. THEY IDENTIFIED THE TRANSFER CASE AS THE ISSUE. IT WAS REPLACED. I ALSO HAD TO REPLACE THE TIRES DUE TO THE DEALERS IDENTIFICATION THAT THE TRANSFER CASE HAD CAUSED DIFFERENTIAL TREAD WEAR DAMAGE TO A REAR TIRE. AS A FORMER MILITARY AVIATOR, THERE IS NO DOUBT IN MY MIND THAT THIS IS A SAFETY

NHTSA complaint 11058495, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2011 Porsche models

Every Porsche on this site — 35 vehicles, 142 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst