CSR

Suzuki · NHTSA safety record

2011 Suzuki Kizashi

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

22

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2011 Suzuki Kizashi have filed 22 safety complaints with NHTSA between December 2012 and January 2021. The most complained-about system is the exterior lighting, named in 9 of them (41%). The typical failure was reported at 68,500 miles, the median across the 16 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V343000 · May 2, 2019

The defect
Suzuki Motor of America, Inc. (Suzuki) is recalling 2010-2013 Kizashi vehicles. The front passenger seat Occupant Classification System (OCS) may misclassify an adult occupant as child and deactivate the front air bag.
The risk
The deactivated front air bag will not deploy in the event of a crash, increasing the risk of injury.
The remedy
Suzuki will notify owners, and service providers will replace the front passenger seat cushion, which includes a new OCS mat assembly, free of charge. Owner letters were mailed on October 29, 2021. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is C5.

Suzuki Motor of America, Inc. · up to 21,052 vehicles across all model years covered

SEATS

19V187000 · March 7, 2019

The defect
Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2010-2013 Kizashi and 2006-2013 Grand Vitara vehicles. The front passenger leather seat may shrink due to high humidity and high temperature. As a result, the occupant classification system (OCS) sensor mat may not accurately detect if an adult or child is occupying the seat.
The risk
In the event of a crash necessitating airbag deployment, an incorrect classification may result in the passenger frontal air bag deploying even if there is a child in the front passenger seat, increasing their risk of injury.
The remedy
Suzuki will notify owners, and dealers will replace the seat bottom cushion, free of charge. Interim owner notification letters were mailed on May 3, 2019. All second letters notifying owners of the remedy were mailed by April 10, 2020. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's numbers for this recall are 4011 and 4012.

Suzuki Motor of America, Inc. · up to 31,302 vehicles across all model years covered

FUEL SYSTEM, GASOLINE

18V769000 · October 31, 2018

The defect
Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2010-2013 Suzuki Kizashi vehicles. Dust can enter the vent line that provides fresh air to the carbon canister, restricting its air flow and possibly creating excessive negative pressure in the fuel tank which may result in the fuel tank cracking.
The risk
A cracked tank may leak fuel, increasing the risk of a fire.
The remedy
Suzuki has sent owners an initial notification to inform them of the recall. When parts are available, a second notice will be mailed and dealers will install a cover over the opening near the suction pipe inlet, and relocate the suction filter. The fuel cap and fuel tank will also be replaced with improved parts. The recall began August 12, 2019. Owners may contact Suzuki customer service at 1-800-934-0934.

Suzuki Motor of America, Inc. · up to 21,063 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

14V811000 · December 22, 2014

The defect
Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2010-2013 SX4 vehicles manufactured July 16, 2009, to November 1, 2012, and 2010-2013 Kizashi vehicles manufactured October 13, 2009, to October 31, 2012. The shift selector can be moved out of the "Park" position without depressing the brake pedal.
The risk
If the shift selector is moved out of the "Park" position while the brake pedal is not depressed, the vehicle may unexpectedly roll, increasing the risk of a vehicle crash.
The remedy
Suzuki will notify owners, and dealers will replace the shift selector assembly and inspect, and if necessary, replace the shift knob, free of charge. The recall began January 16, 2015. Owners may contact Suzuki customer service at 1-714-996-7040. Suzuki's number for this recall is VL.

Suzuki Motor of America, Inc. · up to 60,823 vehicles across all model years covered

FUEL SYSTEM, GASOLINE

14V464000 · July 30, 2014

The defect
Suzuki Motor Of America, Inc. (Suzuki) is recalling certain model year 2010-2013 Kizashi vehicles manufactured October 2009 through July 2012. In the affected vehicles, spiders may weave a web in the evaporative canister vent hose, blocking it and causing the fuel tank to have an excessive amount of negative pressure.
The risk
Negative pressure could cause the fuel tank to crack resulting in a fuel leak, increasing the risk of a fire.
The remedy
Suzuki is in the process of notifying owners, and dealers will replace the evaporative canister vent line on the affected vehicles with a vent line that has a filter on the end. If the canister vent line is found to be obstructed by a spider web, the fuel tank will also be replaced. These repairs will be performed free of charge. The recall began on August 12, 2014. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is VG.

Suzuki Motor of America, Inc. · up to 19,249 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 22.

EXTERIOR LIGHTING 9 41%
ELECTRICAL SYSTEM 5 23%
AIR BAGS 3 14%
POWER TRAIN 3 14%
FUEL/PROPULSION SYSTEM 2 9%
ENGINE 1 5%
ENGINE AND ENGINE COOLING 1 5%
EQUIPMENT 1 5%
FUEL SYSTEM, GASOLINE 1 5%
SUSPENSION 1 5%
TIRES 1 5%
UNKNOWN OR OTHER 1 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 5.

2012 2016 2021
2012 to 2021

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 76,000 miles

MY HUSBAND WAS DRIVING ON A CITY STREET IN MY CAR AND WAS IN AN ACCIDENT. HE WAS T-BONED ON THE DRIVER SIDE AND THE AIR BAGS DID NOT DEPLOY. HE WAS IN THE INTERSECTION GOING AROUND 30 MPH, I AM NOT SURE HOW FAST THE OTHER VEHICLE WAS GOING. THIS ACCIDENT HAPPENED AUGUST 12, 2016 AT 9:30 PM.

NHTSA complaint 10898117. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
BEEN TRYING TO GET MY REPAIRS ON MY CAR SINCE JUNE OF 2020 AND WAS JUST RECENTLY TOLD THAT I COULD NOT GET MY CAR REPAIRED DUE TO SUZUKI CLOSING DOWN I CAN NOT GET MY TAGS BECAUSE OF THIS ISSUE THE RECALLS HAS TO BE FIXED

NHTSA complaint 11390441. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

70,000 miles

THE AIRBAG DEFECT WARNING LIGHT STAYS ON WHILE DRIVING OR THE CAR BEING ON. SUZUKI DEPOT IN SANT ANA CA REPLACED THE RIGHT FRONT PASSENGER SEAT CUSHION DUE TO A MANUFACTURER RECALL. THE AIRBAG LIGHT FOR THE RIGHT FRONT SEAT SOON ACTIVATED. I TOOK THE CAR TO A LOCAL SHOP. I WAS ADVISED THAT THE CODE C1312 WAS A MANUFACTURER DEFECT RECALL CODE BY SUZUKI CORP. THEY DIDN'T TOUGH THE SEAT. I CALLED SUZUKI DEPOT WHO CALLED SUZUKI TO DETERMINE THE NEXT STEP. SUZUKI HAS NOT FIXED THE AIRBAG LIGHT OR WHAT'S CAUSING IT TO REMAIN LIT. THIS IS AN IMMEDIATE PASSENGER SAFETY ISSUE AND IN MY OPINION SHOULD BE RESOLVED AND FIXED RIGHT AWAY.

NHTSA complaint 11361778. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
I WAS DRIVING AND STOP ON A RED LIGHT I HEARD A LOUD NOISE FROM UNDER THE VEHICLE SO PUT MY CAR ON PARKING THE LIGHT CHANGE SO I SHIFT TO DRIVE AND THE VEHICLE STAY (NEUTRAL) NO MATTER WHAT GEAR IT IS THE CAR STAY NEUTRAL . SO I STAY ON THE CAR BECAUSE THE WAS LOT OF TRAFFIC THANKS GOD A COP STOP TO HELP ME TO PUSH THE VEHICLE . I TOOK THE VEHICLE TO A SHOP NO ONE KNOW WHAT IS WRONG WITH THE VEHICLE.

NHTSA complaint 11360355. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2011 SUZUKI KIZASHI SPORT SLS. CONSUMER WRITES IN REGARDS TO SAFETY AND EMISSIONS RECALL. *LD THE CONSUMER STATED THE MANUFACTURER WAS UNABLE TO HELP LOCATE A LOCAL DEALER TO COMPLETE THE RECALL. *JS

NHTSA complaint 11253879. Filed by an owner and not verified by NHTSA or by us.

ENGINE

76,000 miles

UNDIAGNOSEABLE OVERHEATING. WHEN RUNNING THE AIR CONDITIONER FOR LONG PERIODS OF TIME (I.E. ROAD TRIP, LESS THAN 90 MINUTES) THE AIR CONDITIONING STOPS WORKING AND THE COOLANT BLOWS OUT OF THE OVERFLOW TANK. THIS HAS HAPPENED MULTIPLE TIMES. WE'VE REPLACED THE RADIATOR TWICE, 3 DIFFERENT THERMOSTATS AND I'VE HAD THE HEAD MACHINED AND CHECKED FOR LEAKS, THE HEAD GASKET AND ALL ASSOCIATED GASKETS WITH THAT JOB REPLACED AND STILL CANNOT DRIVE WITHOUT COOLANT SPEWING FROM THE OVERFLOW AND EVENTUALLY CAUSING A RISE IN TEMP ON THE DASH GAUGE. DATE OF OCCURANCE BELOW IS AN ESTIMATE, I'VE BEEN FIGHTING THIS CAR FOR SO LONG I HAVE NO IDEA THE FIRST TIME THE ISSUE AROSE.

NHTSA complaint 11193186. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

74,500 miles

SIX MONTHS AGO, I HAD TO REPLACE MY DRIVERS SIDE LOWBEAM HEADLIGHT BULB. IT APPEARS TO BE OUT AGAIN. THIS SEEMS TO BE AN UNUSUALLY SHORT AMOUNT OF TIME TO HAVE A HEADLIGHT GO OUT.

NHTSA complaint 11171785. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Suzuki Kizashi

Model year Complaints Recalls Deaths
2012 23 5
2010 23 6

Other 2011 Suzuki models

Every Suzuki on this site — 11 vehicles, 99 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst