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Ducati · NHTSA safety record

2012 Ducati Multistrada

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 8 safety complaints about the 2012 Ducati Multistrada with the US government. Of those, no death is recorded. No recall campaign has been matched to this year, make and model.

The most complained-about system is the brakes, named in 8 complaints, 100% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2021 to October 2022 · How this is counted

What is on file

8 complaints on file

8

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Which system owners named

Complaints naming each system
SERVICE BRAKES 8 · 100%
0 4 8

One complaint can name several systems, so these add up to more than 8.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 6.

8 6 4 2
21 22

This is the year the complaint was filed, not the year the failure happened. The range runs from 2021 to 2022.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2012 Ducati Multistrada. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Extended Stopping Distance

PE21003

Closed preliminary evaluation · opened February 18, 2021 · closed July 9, 2021 · led to recall 21V315000

the brakes, the hydraulic brakes

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on twenty-two (22) Vehicle Owner Questionnaires (VOQs) for soft rear brakes caused by air seeping into the rear brake lines of model year (MY) 2012-2020 Ducati Monster, Multistrada, SuperSport, Panigale, Scrambler and Diavel motorcycles.The consumers were alleging that the rear brakes would not properly function unless the rear brake pedal was applied several times or that there was a total loss of rear braking during normal applications, increasing the risk of a crash. In a March 2020 meeting, Ducati indicated that they were aware of certain models in which air may enter the motorcycles' rear braking system through the brake lines, due to exposure to heat from the exhaust system. Although this condition compromises rear braking performance, Ducati stated that they did not consider this to be a safety defect because the front and rear brake systems are hydraulically independent from each other, and a motorcycle's front brake system performs most of the stopping. Additionally, they believed that routine brake fluid replacement would resolve consumers' concerns, however complainants and dealership service technicians reported that, in some cases, after a dealer serviced the rear brake system, the rear brake pedal would feel soft and spongy again (indicating compromised brake performance) less than a year later--well before the recommended two-year brake fluid service interval. As a precaution, Ducati issued a series of technical service bulletins (TSBs) to replace the brake lines with redesigned ones, rerouting them away from the exhaust system.ODI's position is that all of the brakes on a motorcycle are considered necessary for safety. Analysis of the data identified that neither the entire model line nor the entire model year range of motorcycles covered by the investigation were affected, but rather certain sub-models or narrower model year ranges of motorcycles incorporated brake lines with a higher exposure to the heat from the exhaust system. Because of the unique routing of each model's brake line, some motorcycles are more susceptible to the condition than others. As these specific models and model years were most likely to exhibit an increased risk of a crash from the lengthened stopping distance, Ducati converted the previously issued TSBs into a safety recall.After receiving a total of 94 VOQs, ODI is closing this PE with Ducati's safety recall 21V-315. With the recall action taken by Ducati, this investigation is closed. However, the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other models or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES
The bike has 12.600 miles and has gone to the dealership for all its work and inspections prior to this brake failure. Rear brake failure, the bike is available for inspection. luckily that I wasn't going fast when it happened I took the bike to the New Haven power sport Ducati dealer they said that shouldn't happen, maybe the manufacturer failed to secure the bolts with the lock tight. the cost to fix the bike at a Ducati dealer is an estimate $6,500.00 but the issue is not the money It could cause the death of a motorcyclist going at a fast speed due to rear brake failure. there was no warning or other symptoms prior to the brake failure only a snapping noise. A rear bolt from the brake

NHTSA complaint 11489444, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I have had repeated issues where the rear brake fades during hot weather riding. Also, the rear brake has to be bled fairly often in order to operate. I have read this is a common complaint for my model. The dealer has no input towards a solution.

NHTSA complaint 11477114. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Rear brakes have almost no stopping power at all. Have tried several suggested servicing techniques such as new pads, bleeding mrake system (multiple times). No improvement. Have owned several motorcycles and none have had such poor braking system. Front seems to work fine, rear is basically non-existent.

NHTSA complaint 11421374. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Rear brakes won’t even work strong enough to hold the bike on a hill without being pumped several times. Brake system has been bleed with new fluid with no improvement. Stopping distance is reduced by a subpar rear brake system.

NHTSA complaint 11420773. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The rear brake of this motorcycle is a known defect, the problem is discussed and mentioned on almost all internet forums and discussion places. In my person experience the rear brake goes soft quickly and eventually does not work to stop the bike at all. After I have the bike serviced by a Ducati dealer the brake will work for a period of a few weeks and then become unusable again. Ducati has been unable or unwilling to solve this problem.

NHTSA complaint 11419877. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The rear brake has been inadequate since new. Pedal has been inconsistent with master cylinder requiring frequent bleeding. This has been a persistent long term problem. Even so, and in consideration that this is just the rear brake and therefore of lesser power, rear braking power is minimal to virtually none and not up to the standard of the front brakes or, in my opinion, other competitive bikes. This is a well known problem with Multistradas but I did not know I could report it directly to an authority. The front brake system is very good as expected but the rear brake is bad even considering it's inherent disadvantage of being at the rear. Mine hasn't really worked for years.

NHTSA complaint 11419433. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2012 Ducati models

Multistrada 1200 ABS 11 1199 Panigale 8

Complaints on file, same model year.

Every Ducati on this site — 8 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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