CSR

Ford · NHTSA safety record

2012 Ford F-450

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

14

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2012 Ford F-450 have filed 14 safety complaints with NHTSA between March 2012 and March 2026. The most complained-about system is the engine, named in 5 of them (36%). The typical failure was reported at 58,380 miles, the median across the 12 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

EQUIPMENT

14V498000 · August 13, 2014

The defect
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
The risk
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
The remedy
PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.

PJ's Truck Bodies & Equipment Co. · up to 3 vehicles across all model years covered

ENGINE

13V535000 · October 30, 2013

The defect
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
The risk
An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
The remedy
Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.

Ford Motor Company · up to 2,951 vehicles across all model years covered

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

13V380000 · August 23, 2013

The defect
Manning Equipment Inc. LLC (Manning) is recalling certain model year 2012 Ford F-350, F-450 and F-550 gasoline engined dual rear wheel chassis vehicles manufactured October 2011 through June 2012. The tailpipe on the exhaust system does not extend out beyond the edge of the body, allowing heat to build up in rear curbside storage compartment.
The risk
Excessive heat build up in rear compartment could result in fire.
The remedy
Manning Equipment has notified owners, and dealers will install tailpipe extensions free of charge. The recall has already begun. Owners may contact Manning Equipment at 1-502-426-5210.

Manning Equipment Inc. LLC · up to 37 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

11V582000 · December 8, 2011

The defect
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, “THEFT PROTECTION.” THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.
The risk
THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.
The remedy
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

FORD MOTOR COMPANY · up to 16,091 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Vehicle Commanded Engine Shutdown

RQ14005

Closed recall query · opened January 13, 2015 · closed March 15, 2016 · led to recall 15V175000

the electrical system, the engine, the engine and its cooling

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 14.

ENGINE 5 36%
UNKNOWN OR OTHER 4 29%
STEERING 3 21%
SUSPENSION 3 21%
ENGINE AND ENGINE COOLING 2 14%
FUEL/PROPULSION SYSTEM 2 14%
ELECTRICAL SYSTEM 1 7%
ELECTRONIC STABILITY CONTROL (ESC) 1 7%
EXTERIOR LIGHTING 1 7%
FUEL SYSTEM, GASOLINE 1 7%
TIRES 1 7%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 4.

2012 2016 2026
2012 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

towed · 38,500 miles

TL* THE CONTACT OWNS A 2012 FORD F-450. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO STALL AND THE CHECK ENGINE AND OIL PRESSURE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD AS IT STALLED AND TURNED OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TO BAYSHORE FORD TRUCK SALES (LOCATED AT 4003 N DUPONT HWY, NEW CASTLE, DE 19720, (302) 656-3160) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 38,500.

NHTSA complaint 11203250. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

towed · 98,188 miles

The contact owns a 2012 Ford F-450. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled. There was no warning light illuminated. The vehicle failed to restart and was towed back to the residence. An independent mechanic arrived at the residence and diagnosed the vehicle with fuel pump failure. The contact was unaware whether the fuel pump needed to be repaired or replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,188.

NHTSA complaint 11723101. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

67,911 miles

KEY IN IGNITION CIRCUIT IS OPEN - ENGINE LIGHT ON ' FIXD INDICATES INSPECTION ISSUE.

NHTSA complaint 11375953. Filed by an owner and not verified by NHTSA or by us.

ENGINE
WE HAVE TO REPLACE OUR FUEL TANK BECAUSE THE LINING HAS DELAMINATED. WE HAVE ALREADY HAD TO REPLACE THE ENGINE WHICH MAY HAVE BEEN A RESULT OF THE LINING DETERIORATION.

NHTSA complaint 11310536. Filed by an owner and not verified by NHTSA or by us.

STEERING

63,000 miles

I TOOK MY FORD F-450 LARIAT FOR ITS 60,000 MILES SERVICE. AFTER THE SERVICE WAS DONE, WHILE DRIVING IT HOME FROM THE FORD DEALERSHIP (AUTONATION FORD IN CORPUS CHRISTI, TX), ON THE FREEWAY AS SOON AS I GOT TO AROUND 50 MILES PER HOUR THE VEHICLE'S FRONT STARTED TO SHAKE/WOBBLE VERY VIOLENTLY. SPEEDING UP TO THE SPEED LIMIT (60 MPH) DID NOT HELP AND THE SHAKING GOT ACTUALLY WORST, I HAD TO STOP FOR THE SHAKING/WOBBLING TO STOP, THANKFULLY I WAS STILL ON THE RIGHT LANE AND THERE WAS A WIDE ENOUGH SHOULDER FOR ME TO STOP. AS SOON AS I RESTARTED AND GOT TO ABOUT 50 MPH THE VIOLENT SHAKING RESTARTED, AND I HAD TO STOP AGAIN FOR THIS SHAKING TO STOP. I EXITED THE FREEWAY AT THE FIRST EXIT AND

NHTSA complaint 10873258, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

75,000 miles

WHILE TRANSPORTING A PATIENT TO THE HOSPITAL THE ENGINE ON OUR 2012 FORD AMBULANCE SUDDENLY AND WITHOUT WARNING DERATED. THIS CAUSED OUR AMBULANCE TO SLOW DRAMATICALLY AND DELAYED TRANSPORT TO THE HOSPITAL. WE BROUGHT THE AMBULANCE TO THE DEALER WHO STATED THE ENTIRE DEF SYSTEM WOULD NEED TO BE REPLACED AT A COST OF $5,000! I RESEARCHING THE INTERNET THIS IS NOT AN UNCOMMON PROBLEM. I CONTACTED THE REGIONAL MANAGER FOR FORD AND HAVE HAD NO RESPONSE.

NHTSA complaint 10872171. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford F-450

Model year Complaints Recalls Deaths
2020 24 1
2019 19 4
2018 10 3
2017 20 4
2011 9 2

Other 2012 Ford models

Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst