2012 Heartland Cyclone

The defect

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

The risk

An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

The remedy

Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Heartland Recreational Vehicles, LLC · up to 1,680 vehicles across all model years covered

TL* THE CONTACT OWNS A 2006 CHEVROLET DURAMAX HAULING A 2012 HEARTLAND CYCLONE. WHILE DRIVING 65 MPH, THE FRAME FRACTURED. WHILE FUELING THE VEHICLE, THE CONTACT LOCATED A CRACK ON THE DRIVER'S SIDE OF THE RV. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FRAME NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.*DT*JB

NHTSA complaint 11030131. Filed by an owner and not verified by NHTSA or by us.

7,000 miles

DEFECTIVE POWER KING TOWMAX STR TRAILER TIRES. I PURCHASED A 2012 HEARTLAND CYCLONE NEW IN JUNE OF 2012(FIFTH WHEEL TOY HAULER). THE RV MANUFACTURER INSTALLED TOWMAX STR TIRES AT THE FACTORY. WITHIN 2 YEARS AND LESS THAN 5,000 MILES THREE OF MY TIRES BURST SITTING IN THE DRIVEWAY. THESE TIRES WERE COLLECTED AND WARRANTIED BY POWER KING. WITHIN THE NEXT 1,000 MILES OF TOWING THE OTHER 3 ORIGINAL TIRES WERE SUFFERING THE SAME FATE AS THE FIRST THREE WITH THE EXCEPTION THAT THE VEHICLE WAS IN TOW THIS TIME AND IT RIPPED OFF THE SIDE OF MY CAMPER. VERY LITTLE COMPENSATION WAS GIVEN TO FIX THE CAMPER AND REPLACE THE DEFECTIVE TIRES. $500 WAS THE TOTAL FOR EVERYTHING. THE FIRST THREE WERE …

NHTSA complaint 11010657, quoted in part. Filed by an owner and not verified by NHTSA or by us.

9/21 WHILE HEADING HOME FROM A WEEKEND OUTING I GOT TO EXPERIENCE NOT ONE, BUT TWO OCCURRENCES OF POWERKING TOWMAX TIRE FAILURES. FIRST SETTING THE SCENE: TIRES AT PROPER PRESSURE (80LB), SPEED UNDER 65MPH, TRAILER WEIGHT BELOW 14,000LBS, MILES ON TIRES TOTAL LESS THAN 1,000, ROAD CONDITION DRY AND SMOOTH. TIRE #1: BLEW OUT THE CENTER OF THE TREAD, NO COACH DAMAGE AFTER ~70 MILES OF TRAVEL; TIRE #2: FAILED SPECTACULARLY WHERE THE TREAD CAP CAME COMPLETELY OFF THE TIRE CARCASS (AFTER ONLY 30 MILES) TAKING OUT THE FENDER SKIRT, THE HEATER COVER, REAR STEP PLASTIC FRAME, AND LOTS OF SIDE PANEL. *TR

NHTSA complaint 10642001. Filed by an owner and not verified by NHTSA or by us.

3,000 miles

WHILE TRAVELING ON I-5 THE RIGHT FRONT TIRE BLEW ON MY FIFTH WHEEL TRAILER. AMBIENT TEMP WAS ABOUT 102 WE WARE TRAVELING AT APPROXIMATELY 58 M.P.H. THE TIRES HAVE LESS THAN 3000 MILES ON THEM. THE FAILURE CAUSED APPROXIMATELY $2800 DAMAGE TO THE TRAILER. THE TIRE WAS A 235X80X16 POWER KING TOW MAX TIRE. THE DOT # 83B54111 DY. DUE TO THE UNRELIABLE CHARACTERISTICS OF THESE TIRES ALL ARE BEING REPLACED. AT THE TIME OF THE INCIDENT THE TRAILER WAS EMPTY,ALL HOLDING TANKS AND FUEL TANKS. THE TRAILER IS A 2012 HEARTLAND CYCLONE 300C. *TR

NHTSA complaint 10616118. Filed by an owner and not verified by NHTSA or by us.

5,500 miles

ON A RECENT TRIP TO BIG BEND TEXAS WE EXPERIENCED 3 BLOWOUTS ON OUR HEARTLAND TOYHAULER. WE WERE IN THE MIDDLE OF NO WHERE AND DID NOT HAVE CELL SERVICE. FORTUNATELY WE WERE TRAVELING WITH CLOSE FRIENDS THAT HAD THEIR 5TH WHEEL. WITH NO HELP IN SIGHT THE MEN CHANGED THE TIRES THEMSELVES TWICE WITHIN 100 MILES. WE HAD TO USE OUR SPARE AND OUR FRIENDS SPARE TO MAKE IT TO A TOWN WHERE WE COULD GET BOTH BLOWOUTS REPLACED. LET ME ADD THAT BEFORE WE LEFT TOWN WE HAD TO REPLACE A TIRE BECAUSE OF A BLOWOUT FROM ANOTHER TRIP. SO WE'RE HEADED HOME WITH 2NEW TIRES AND A RECENTLY REPLACED TIRE. SON OF A GUN IF WE DIDN'T HAVE ANOTHER BLOWOUT ON THE NEXT DAY. SO NOW ALL 4 TOW MAX P230 85R16 TIRES HAVE …

NHTSA complaint 10576879, quoted in part. Filed by an owner and not verified by NHTSA or by us.

4,500 miles

ON AUGUST 30 2013 WHILE MERGING WESTBOUND ONTO INTERSTATE 40 FROM EXIT 196 IN MORIARTY NM AT 7:35 PM I SAW (FROM MY RIGHT SIDE MIRROR) A HUGE PIECE OF TREAD FLYING OFF THE LEFT SIDE OF THE CAMPER. SINCE I WAS ONLY MERGING ONTO I40, MY SPEED NEVER EXCEEDED 45 MPH. WHEN THE TREAD FLEW OUT FROM THE WHEEL, IT JETTISONED APPROXIMATELY 6 FEET INTO THE AIR. A TRACTOR-TRAILER WAS IN THE LEFT LANE AND MADE A HARD LEFT ONTO THE ROAD?S SHOULDER TO AVOID THE FLYING TREAD. HAD THIS BEEN A CAR AND THE DRIVER NOT NOTICED THE TIRE COMING APART, IT COULD HAVE HIT THE CAR?S SIDE OR WINDSHIELD. AFTER THE ROADSIDE SERVICE CHANGED THE TIRE OUT BY PUTTING ON THE SPARE, WE DID AN INSPECTION ON THE REMAINING FOUR …

NHTSA complaint 10560921, quoted in part. Filed by an owner and not verified by NHTSA or by us.