CSR

Cadillac · NHTSA safety record

2013 Cadillac CTS

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

72

Complaints

10

Crashes

0

Fires

8

Injuries

0

Deaths

Owners of the 2013 Cadillac CTS have filed 72 safety complaints with NHTSA between January 2013 and March 2025. The most complained-about system is the electrical system, named in 26 of them (36%). The typical failure was reported at 26,000 miles, the median across the 54 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

ELECTRICAL SYSTEM

14V614000 · October 1, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
The risk
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

General Motors LLC · up to 106,307 vehicles across all model years covered

ELECTRICAL SYSTEM:IGNITION

14V394000 · July 2, 2014

The defect
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
The remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

General Motors LLC · up to 554,328 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 72.

ELECTRICAL SYSTEM 26 36%
POWER TRAIN 13 18%
AIR BAGS 11 15%
STEERING 10 14%
ENGINE 7 10%
UNKNOWN OR OTHER 7 10%
SERVICE BRAKES 6 8%
SUSPENSION 6 8%
ELECTRONIC STABILITY CONTROL (ESC) 5 7%
EXTERIOR LIGHTING 5 7%
SEATS 3 4%
STRUCTURE 2 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 20.

2013 2014 2025
2013 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN

2 injured · crash · 8,346 miles

UNINTENDED ACCELERATION; VEHICLE ACCELERATED BACKING OUT OF DRIVEWAY AFTER PLACED IN REVERSE WITHOUT STEPPING ON ACCELERATOR; BRAKES WOULD NOT STOP VEHICLE; VEHICLE COLLIDED INTO NEIGHBOR'S TRUCK WHICH WAS PARKED ACROSS THE STREET. THE DRIVER AND PASSENGER SUSTAINED NECK AND BACK INJURIES.

NHTSA complaint 10504050. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed · 20,000 miles

BRAKES ON MY CTS 2013 CADILLAC , ON MARCH 29, I MADE A TURN TO PARK MY CAR FROM THE RIGHT SIDE OF THE STREET MAMARONECK AVENUE IN WHITE PLAINS TO THE LEFT THERE WERE NO PARKING SPACES ON THE RIGHT . AS I TURN THE STEERING WHEEL THE CAR WENT OUT OF CONTROL THE CAR SPEED UP AND HIT THE CURB, KNOCKING OVER TWO PARKING METERS AND HURTING MY FINGER ON MY RIGHT HAND AND LATER MY LEFT LEG. I HAD JUST TAKEN MY CAR TO PEPE CADILLAC IN WHITE PLAINS ,N. Y. TO GET MY BRAKES REPAIRED. MY CAR WAS TOWED TO BRENNENAN TOWING SERVICE IN ELMSFORD. THEY CLAIM IT WAS REPAIRED!!!!SINCE THEN WHICH WAS LAST SUMMER MY CAR HAS BEEN IN AND OUT OF THE REPAIR SHOP AS MANY AS 9 OR 10 TIMES WITH THE BRAKE LIGHT COMING ON

NHTSA complaint 11089627, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

I WAS IN AN ACCIDENT WITH MY 2013 CADILLAC, SUFFERING A SEVERED LIP, REQUIRING 24 STITCHES IN MY BOTYOMLIP, LOST TOOTH, AND SUFFERED NECK AND BACK PAIN DUE TO AIRBAGS NOT DEPLOYING.

NHTSA complaint 11287256. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 120,000 miles

TL* THE CONTACT OWNED A 2013 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE CONTACT CRASHED INTO A DEER WHICH CAUSED AN AIR BAG DEPLOYMENT MESSAGE; THE AIR BAGS WERE NOT DEPLOYED. THE CONTACT STATED ONLY AN ODD SMELLING POWDER EMITTED FROM THE AIR BAG LOCATION. THE CONTACT SUSTAINED BRUISING IN TORSO, AND SWELLING IN EYES DUE TO POWDER; MEDICAL ATTENTION WAS NOT SOUGHT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO LOCAL TOW LOT WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint 11415011. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My 2013 has only 75k miles on it and all the dash lights flash and the car fails every couple of days. It has a brand new battery but the gauges on the dash continue to dance. I’m not sure what the problem is but it’s a huge safety factor in drivability.

NHTSA complaint 11647538. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
driving to work on very busy highway. The engine light and Service Battery charging system came on, then went to battery saver almost instantly. Radio cut off, heat cutt off and the Car cut off in the middle of the highway before I could safely get over. this caused me to fear for my life as the cars behind me barely had time to stop. a hair probably could not have fit between us. I did eventually safely get off the highway, had the car towed to a service center. There was 14 different codes.(low voltage, engine running lean, low voltage and more. battery was checked and was 95 %, Alternator fine. was told it was the ECM. After looking on google some sites say there is a recall for 2013 cts

NHTSA complaint 11645666, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
I noticed that on the dash a message that service is needed on one of the airbags. I then scheduled appointment to have the problem corrected. I was informed by the dealership’ service department that I need a passenger airbag replacement on the passenger side of the car, and they also informed me that GM no longer manufactures the airbag that I need. I was not given any assistance on how to replace this safety feature in the car, nor was I notified by the manufacturer that airbag was discontinued.

NHTSA complaint 11632917. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

31,000 miles

The contact owns a 2013 Cadillac CTS. The contact stated that the transmission fluid was leaking, and the vehicle stalled while driving at various speeds. The vehicle was taken to a local dealer where it was diagnosed and determined that the transmission fluid was significantly low. The transmission was topped off. The contact stated that the vehicle was driven to the residence; however, on arrival the transmission fluid level was abnormally low. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.

NHTSA complaint 11584526. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
Found a crack along the tab of my subframe along the rear control arm pocket. Searching for solutions and repairs, I found several hundred people who broke the tab while driving on CTSVowners, ctsvforum and various Facebook groups This seems to impact both the base model and V series CTS.

NHTSA complaint 11579082. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Cracked subframe. The CTS-V is known for this. Many of the guys on the news groups have the same issue. I had mine welded and replaced the lower control arms as a result.

NHTSA complaint 11563838. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Cadillac CTS

Model year Complaints Recalls Deaths
2018 8 2
2017 27 2
2016 31 4
2015 46 3
2014 144 6
2012 65 2
2011 101 2
2010 67 3

Other 2013 Cadillac models

Every Cadillac on this site — 91 vehicles, 198 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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