CSR

Volvo · NHTSA safety record

2013 Volvo S80

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

0

Crashes

0

Fires

4

Injuries

0

Deaths

Owners of the 2013 Volvo S80 have filed 8 safety complaints with NHTSA between April 2013 and January 2024. The most complained-about system is the engine, named in 2 of them (25%). The typical failure was reported at 51,000 miles, the median across the 5 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

SEAT BELTS:FRONT

20V378000 · June 30, 2020

The defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk
An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

Volvo Car USA LLC · up to 308,260 vehicles across all model years covered

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

12V415000 · August 28, 2012

The defect
Volvo is recalling certain model year 2013 S80 and XC70 vehicles. A software error within the Central Electronic Module (CEM) will result in the "TPMS Service Required" message appearing after approximately 15 minutes of accumulated driving over 25 mph. The error will prevent the Tire Pressure Monitoring System from warning the driver that a tire needs air. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 138, "Tire Pressure Monitoring System."
The risk
A malfunctioning TPMS cannot warn a driver that a tire is underinflated. Underinflated tires can result in tire overloading and overheating, which could lead to a blowout and possible crash.
The remedy
Volvo will notify owners and dealers will reprogram the vehicle's TPMS. This service will be performed free of charge. The safety recall began on October 12, 2012. Owners may contact Volvo at 1-800-458-1552.

Volvo Cars of N.A., LLC · up to 286 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

12V317000 · July 6, 2012

The defect
VOLVO IS RECALLING CERTAIN MODEL YEAR 2011-2013 S80 VEHICLES. A SOFTWARE ERROR MAY PREVENT THE TRANSMISSION FROM DOWNSHIFTING SUCH AS SHIFTING FROM FIFTH TO FOURTH GEAR WHEN COASTING.
The risk
THIS MAY RESULT IN DECREASED ENGINE RPMS AND POSSIBLE ENGINE STALL, INCREASING THE RISK OF A CRASH.
The remedy
VOLVO WILL NOTIFY OWNERS, AND DEALERS WILL UPGRADE THE SOFTWARE TO THE TRANSMISSION CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 10, 2012. OWNERS MAY CONTACT VOLVO CARS AT 1-800-458-1552.

VOLVO CARS OF N.A. LLC. · up to 1,469 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

ENGINE 2 25%
STRUCTURE 2 25%
UNKNOWN OR OTHER 2 25%
SUSPENSION 1 13%
VISIBILITY/WIPER 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 3.

2013 2018 2024
2013 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE

2 injured · 20,000 miles

THE CHROME FOIL DECORATION ON THE STEERING WHEEL TRIM IS DELAMINATING, CAUSING A SHARP EDGE WHERE THE FOIL HAS PULLED AWAY FROM THE PLASTIC SUBSTRATE. THIS IS HAPPENING AT THE OUTSIDE EDGE OF THE STEERING WHEEL, WHERE THE HANDS COME IN CONTACT WITH IT. IN THE COURSE OF DRIVING THE CAR AND TURNING THE WHEEL, THE SHARP EDGE HAS CUT MY HANDS AND THOSE OF MY WIFE ON SEVERAL OCCASIONS. THE DEALER SAYS THAT THIS IS A CHRONIC PROBLEM AND THAT THE MANUFACTURER IS UNABLE TO KEEP UP WITH THE DEMAND TO REPLACE THE DEFECTIVE PART. THE PART IS ON BACK ORDER AND OUR VEHICLE IS STILL NOT REPAIRED. *TR

NHTSA complaint 10508326. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

2 injured · 25,000 miles

THE CHROME TRIM ON OUR CONSOLE HAS PEELED BACK VERY SLIGHTLY AND HAS A VERY SHARP EDGE IT HAS CUT OUR HANDS MULTIPLE TIMES AND HAS TOOK OUT CHUNKS OF OUR SKIN IT IS VERY PAINFUL AND UNNESSARY WE HAVE HAD THE CAR BRAND NEW A DEALER DEMO SINCE DECEMBER 2013 WE ARE VERY UNHAPPY BECAUSE WE HAVE BEEN LOYAL VOLVO CUSTOMERS SINCE 2005 WE HOPE VOLVO WILL RECALL THESE VEHICLES AND FIX THEM APPROPRIATELY BECAUSE VOLVOS ARE NOT CHEAP CARS AND WE LOVE ARE CAR EXECPT THE FACT OUR HANDS ARE GETTING SEVERELY CUT

NHTSA complaint 10764736. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
My drivers side door latch will no longer open from the inside or the outside. I have to climb across to the passenger side and go out the opposite door. I am reporting this because this vehicle is part of the volvo "P3" platform which includes the S60, and they had a huge recall to replace all the door latch mechanisms for this exact reason.

NHTSA complaint 11565928. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
The top of the windshield is leaking water. Windshield is coming loose.

NHTSA complaint 11447902. Filed by an owner and not verified by NHTSA or by us.

ENGINE

57,000 miles

TL* THE CONTACT OWNS A 2013 VOLVO S80. THE CONTACT STATED THAT THE RADIATOR ANTI-TAMPERING DEVICE WAS FAULTY, THE CHECK ENGINE INDICATOR ILLUMINATED, AND THE VEHICLE OVERHEATED. THE READING INDICATED THAT THERE WAS AN ISSUE WITH THE "ANTI-TAMPER SWITCH FOR RADIATOR." THE DEALER (VOLVO CARS ANNAPOLIS, 333 BUSCHS FRONTAGE RD, ANNAPOLIS, MD 21409, (410) 349-8800) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER STATED THE SAME THING AS THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 57,000. *TT*JB

NHTSA complaint 11161194. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

191,000 miles

SUNROOF EXPLODED WHILE DRIVING DOWN THE INTERSTATE IN AN OPEN RURAL AREA WITHOUT ANY SORT OF OUTSIDE FORCE.

NHTSA complaint 11140258. Filed by an owner and not verified by NHTSA or by us.

ENGINE

51,000 miles

ABOUT 6 WEEKS AGO THE CHECK ENGINE LIGHT WENT ON IN MY VOLVO. I WENT TO AN AUTO SHOP AND THE SCAN READ "FAULTY RADIATOR ANTI-TAMPER DEVICE." I THEN RESEARCHED THE PROBLEM AND FOUND THAT VOLVO HAD A RECALL (TJ27910) THE 2013 S80 WAS EFFECTED BY THIS RECALL. I CALLED THE DEALER AND MY CAR WAS SUPPOSEDLY NOT ON THE RECALL LIST EVEN THOUGH I HAD THE SAME ISSUE. VOLVO WOULD NOT HONOR THE RECALL AND STATED THAT I WOULD HAVE TO HAVE THE CAR RE-SCANNED AND THE SOFTWARE ISSUE WOULD BE RESET AT MY COST. ACCORDING TO VOLVO EVEN THOUGH MY CAR HAS THE ISSUE AS THE SAME MODELS WITH THE RECALL SINCE MY VIN DOESN'T MATCH UP I AM LIABLE FOR THE COST. ACCORDING TO THE DEALER, AND THE VOLVO CUSTOMER SERVICE

NHTSA complaint 11139601, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
TL* THE CONTACT OWNS A 2013 VOLVO S80. THE CONTACT STATED THAT UPON DRIVING OVER UNLEVELLED GROUND, THE VEHICLE SWAYED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS WHERE VARIOUS REPAIRS WERE COMPLETED BUT A PERMANENT REPAIR WAS UNABLE TO BE PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint 10937600. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo S80

Model year Complaints Recalls Deaths
2012 8 3
2010 27 5

Other 2013 Volvo models

Every Volvo on this site — 70 vehicles, 319 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst