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Volvo · NHTSA safety record

2013 Volvo XC60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 66 safety complaints about the 2013 Volvo XC60 with the US government. Of those, 1 describes a crash, 2 mention a fire, 1 person was injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is visibility and the wipers, named in 27 complaints, 41% of the total. The typical failure was reported at 60,000 miles, the median across the 30 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers July 2014 to June 2026 · How this is counted

What is on file

66 complaints on file

66

Complaints

1

Describe a crash

2

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
VISIBILITY/WIPER 27 · 41%
UNKNOWN OR OTHER 15 · 23%
ELECTRICAL SYSTEM 9 · 14%
AIR BAGS 7 · 11%
STRUCTURE 5 · 8%
ENGINE 3 · 5%
FORWARD COLLISION AVOIDANCE 2 · 3%
SERVICE BRAKES 2 · 3%
STEERING 2 · 3%
VISIBILITY 2 · 3%
ELECTRONIC STABILITY CONTROL (ESC) 1 · 2%
EQUIPMENT ADAPTIVE/MOBILITY 1 · 2%
0 12 23

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 66.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 17.

20 15 10 5
14 16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2014 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2013 Volvo XC60, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 17.6% 17.6%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

SEAT BELTS:FRONT

20V378000 · June 30, 2020

The defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk
An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

Volvo Car USA LLC · up to 308,260 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

13V084000 · March 5, 2013

The defect
Volvo is recalling certain model year 2013 S60 and XC60 vehicles, manufactured on January 7, 2013. The product identification labels were printed with the incorrect manufacture year. Thus, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification Regulation."
The risk
With an incorrect date of manufacture on the certification label, the vehicle owner may not be to determine if they are affected by future vehicle recalls, increasing their risk of a crash of injury.
The remedy
Volvo has quarantined the affected vehicles and will install correct labels prior to sale. The recall began during March 2013. Owner notification letters will not be sent.

Volvo Cars of N.A., LLC · up to 7 vehicles across all model years covered

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

12V439000 · September 10, 2012

The defect
Volvo is recalling certain model year 2013 S60 and XC60 vehicles. A manufacturing defect within the Supplemental Restraint System (SRS) control unit may lead to an inadvertent deployment of the seat belt pretensioner and/or inflatable curtain.
The risk
If the seat belt pretensioner and/or inflatable side curtain deploy without cause, the driver could be distracted and the driver's visibility could be reduced, increasing the risk of a crash.
The remedy
These vehicles have not been sold and the SRS control unit will be replaced prior to the cars being sold. Owners may contact Volvo at 1-800-458-1552.

Volvo Cars of N.A., LLC · up to 9 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STEERING

1 injured · 36,000 miles

THE STEERING WHEEL TRIM IS SEPARATING AND LEAVING SHARP METAL EDGES. THE CUTS I HAVE SUSTAINED ARE MINOR IN NATURE BUT THE DISTRACTION OF HAVING BLOOD DRIPPING ON THE STEERING WHEEL WHILE DRIVING IS SIGNIFICANT. THE PHOTO SHOWS A CUT FROM A DAY AGO, BUT THIS HAS HAPPENED MULTIPLE TIMES.

NHTSA complaint 11030857. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire · 28,000 miles

ON JUNE 14TH DRIVING ON TEXAS 195 AT 55MPH WHEN MESSAGE ON "LOW ON COOLANT, PULL OVER". I IMMMEDIATELY PULLED OVER AND SAW A MAN RACE TO FRONT PASSENGER SIDE WITH FIRE EXTINGUISHER. I LOOKED AND THE RAT. FRONT TIRE WAS ENGULFED IN FLAMES. FLAMES WERE ALSO COMING FROM UNDER THE HOOD. THE POLICE AND FIRE DEPARTMENT SHOWED UP AND F.D. INSURED FIRE WAS OUT, AFTER CONTACTING MY INSURANCE I HAD THE CAR TOWED T GEORGETOWN TEXAS, VOLVO. SERVICE PERSON PERSON TOLD ME TO TAKE IT TO A BODY SHOP SINCE THEY DIDN'T HAVE ONE. I SAID CAR WOULDN'T RUN, I WAS THEN ASKED WHAT I HAD HIT AND I STATED NOTHING. MY WIFE AND I FOUND ON THE VOLVO FORUM THAT THIS HAD HAPPENED TO THIS YEAR, MAKE,AND MODEL OF CAR ON

NHTSA complaint 11005448, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

The accelerator got stuck and and the engine went full power. It would not shut off and the overheated.

NHTSA complaint 11702146. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed

"During airbag deployment, the driver’s hand was burned with blistering. I believe hot gas or chemicals vented abnormally. This caused a painful injury requiring treatment."

NHTSA complaint 11659242. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
Windshield leaks water into cabin. Volvo dealership charged $190 to diagnose problem. Told me I need a new windshield but they do not do glass replacement or repairs. They said sealant is bad at top of windshield. This is the original factory windshield. They referred me to a independent glass company who quoted $900 - $1285 for replacement. Cannot repair only install new windshield. This seems to be a known problem with Volvo cars and the sealant that was used at factory? Not covered by insurance. Car was parked outside during rain.

NHTSA complaint 11744958. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:WINDSHIELD
During a heavy rain storm, I noticed water running down the inside of the windshield. It impaired my vision.

NHTSA complaint 11721556. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Factory installed windshield is leaking profusely due to faulty adhesive/primer. This is a well known issue that causes havoc on vital electronic systems and should be a national recall. The loose windshield bond can cause the windshield to detach during a crash. The failed windshield bond compromises the structural integrity of the roof.

NHTSA complaint 11667548. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
Faulty seal in OEM windshield sealant/silicone causing water to leak on the inside of car, headliner, and inner windshield. Can cause visibility issues and mildew.

NHTSA complaint 11630743. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo XC60

Model year Complaints Recalls Deaths
2025 35 3 —
2024 23 2 —
2023 54 5 —
2022 74 6 —
2021 48 5 —
2020 22 6 —
2019 36 8 —
2018 36 5 —
2017 16 4 —
2016 38 3 —
2015 47 1 —
2014 16 2 —
2012 46 3 —
2011 36 4 —
2010 56 7 —

Other 2013 Volvo models

S60 87 S80 8 XC70 8

Complaints on file, same model year.

Every Volvo on this site — 71 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst