CSR

Volvo · NHTSA safety record

2010 Volvo XC60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

56

Complaints

3

Crashes

1

Fires

6

Injuries

0

Deaths

Owners of the 2010 Volvo XC60 have filed 56 safety complaints with NHTSA between August 2009 and June 2024. The most complained-about system is the electrical system, named in 11 of them (20%). The typical failure was reported at 69,813 miles, the median across the 37 complaints that gave an odometer reading.

NHTSA has issued 7 recalls covering this vehicle.

Recalls (7)

SEAT BELTS:FRONT

20V378000 · June 30, 2020

The defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk
An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

Volvo Car USA LLC · up to 308,260 vehicles across all model years covered

SEATS

10V591000 · November 22, 2010

The defect
VOLVO IS RECALLING CERTAIN PASSENGER VEHICLES EQUIPPED WITH POWER FRONT PASSENGER SEATS. THE FRONT SEAT RAIL'S DETECTION SYSTEM WAS MANUFACTURED INCORRECTLY AND MAY PERMIT THE PASSENGER TO FORWARD THE SEAT BEYOND THE INTENDED MAXIMUM.
The risk
POSITIONING OF THE SEAT BEYOND THE INTENDED MAXIMUM CAN CAUSE INCREASED RISK OF INJURY TO THE PASSENGER IN THE EVENT OF A CRASH.
The remedy
DEALERS WILL INSPECT THE FRONT POWER SEAT STOPS FOR BOTH FRONT SEATS FOR THE PRESENCE OF AN "END STOP" AND REPAIR THE VEHICLES AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT CUSTOMERCARE@VOLVOFORLIFE.COM.

VOLVO CARS OF N.A. LLC. · up to 7,420 vehicles across all model years covered

AIR BAGS

10V564000 · November 10, 2010

The defect
VOLVO IS RECALLING CERTAIN MODEL YEAR 2010 XC60 VEHICLES. THE CURTAIN AIR BAGS MAY HAVE BEEN MIS-ASSEMBLED DURING THE MANUFACTURING PROCESS. THIS MAY CAUSE AN AIR BAG TO NOT DEPLOY OR NOT DEPLOY AS INTENDED.
The risk
IF THE CURTAIN AIR BAG DOES NOT PERFORM AS INTENDED IN THE EVENT OF A VEHICLE CRASH NECESSITATING DEPLOYMENT OF THAT AIR BAG, IT MAY NOT PROPERLY PROTECT THE OCCUPANT, INCREASING THE RISK OF INJURIES.
The remedy
DEALERS WILL INSPECT THE LEFT AND RIGHT CURTAIN AIR BAG ASSEMBLY AND ADJUST IF NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 9, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT CUSTOMERCARE@VOLVOFORLIFE.COM.

VOLVO CARS OF N.A. LLC. · up to 58 vehicles across all model years covered

FUEL SYSTEM, OTHER

09V477000 · December 15, 2009

The defect
VOLVO IS RECALLING MODEL YEAR 2010 XC60 VEHICLES. THE FUEL LINE RAIL COVER THAT PROTECTS THE FUEL LINES UNDER THE VEHICLE MAY NOT BE PROPERLY ATTACHED EXPOSING THE FUEL LINES TO DAMAGE.
The risk
DAMAGE TO THE FUEL LINES MAY RESULT IN A FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
The remedy
DEALERS WILL INSPECT THE FUEL LINE RAIL COVER FOR PROPER ATTACHMENT AND REATTACH IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 28, 2009. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.

VOLVO CARS OF N.A. LLC. · up to 5,253 vehicles across all model years covered

STRUCTURE:BODY:ROOF AND PILLARS

09V463000 · December 1, 2009

The defect
VOLVO IS RECALLING MODEL YEAR 2010 XC60 VEHICLES BUILT WITHOUT THE PANORAMIC ROOF AND DELIVERED TO PUERTO RICO FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
The risk
IN THE EVENT OF A CRASH THE FRONT SEAT OCCUPANTS MAY NOT HAVE PROPER PROTECTION.
The remedy
THESE FOUR VEHICLES ARE IN THE POSSESSION OF DEALERS IN PUERTO RICO AND DEALERS WILL REPLACE THE HEADLINER IN THE VEHICLE PRIOR TO SALE.

VOLVO CARS OF N.A. LLC. · up to 4 vehicles across all model years covered

SEATS

09V445000 · November 18, 2009

The defect
VOLVO IS RECALLING MODEL YEAR 2010 XC60 VEHICLES. THE DRIVER'S SEAT SIDE COVER PANEL (SEAT CONTROL PANEL) IN CERTAIN DRIVER'S SIDE IMPACTS MAY RELEASE THE ATTACHMENT OF THE SEATBELT TO THE SEAT FRAME.
The risk
SHOULD THIS CONDITION OCCUR IN A CRASH THE SEATBELT MAY FAIL TO PROPERLY RESTRAIN THE OCCUPANT INCREASING THE RISK OF INJURY.
The remedy
DEALERS WILL MODIFY THE INSIDE OF THE DRIVER'S SEAT SIDE COVER PANEL FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 22, 2009. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.

VOLVO CARS OF N.A. LLC. · up to 8,438 vehicles across all model years covered

ELECTRICAL SYSTEM:SOFTWARE

09V343000 · September 1, 2009

The defect
VOLVO IS RECALLING MY 2008-2010 S80, MODEL YEAR 2009-2010 XC70 AND MODEL YEAR 2010 XC60 VEHICLES. UNDER CERTAIN CONDITIONS THE SOFTWARE WITHIN THE CENTRAL ELECTRONIC MODULE (CEM) MAY NOT SEND A SIGNAL TO THE FUEL PUMP ELECTRONIC MODULE (PEM). THIS MISSING SIGNAL TO THE PEM INHIBITS THE START OF THE FUEL PUMP. THE DRIVER MAY BE ABLE TO START THE ENGINE IN SPITE OF THE FUEL PUMP NOT BEING ACTIVATED DUE TO RESIDUAL PRESSURE IN THE FUEL SYSTEM. IN SOME CASES, THE DRIVER MAY BE ABLE TO DRIVE THE VEHICLE A SHORT DISTANCE AT IDLE BUT THEN THE ENGINE MAY STALL.
The risk
IF THE VEHICLE STALLS IN CERTAIN CONDITIONS, A CRASH COULD OCCUR.
The remedy
DEALERS WILL DOWNLOAD SOFTWARE TO THE VEHICLES' CEM FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 30, 2009. VEHICLES IN DEALER'S INVENTORY WILL BE REPAIRED PRIOR TO DELIVERY. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.

VOLVO CARS OF N.A. LLC. · up to 11,993 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 56.

UNKNOWN OR OTHER 13 23%
ELECTRICAL SYSTEM 11 20%
STRUCTURE 7 13%
VISIBILITY/WIPER 7 13%
VISIBILITY 5 9%
AIR BAGS 4 7%
WHEELS 4 7%
ENGINE 3 5%
FUEL SYSTEM, GASOLINE 3 5%
SERVICE BRAKES 3 5%
ENGINE AND ENGINE COOLING 2 4%
EQUIPMENT ADAPTIVE/MOBILITY 2 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 9.

2009 2016 2024
2009 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

6 injured · crash · 80,000 miles

WHILE I WAS DRIVING THE CAR AROUND A CORNER AFTER STOPPING, I HAD A FRONTAL COLLISION WITH ANOTHER CAR. MY CRASH AVOIDANCE SYSTEM DID NOT ACTIVATE. I WOULD LIKE THE BLACK BOX OF MY VEHICLE TO BE CHECKED. VOLVO NORTH AMERICA WAS NOT HELPFUL WHEN I CALLED THEM.

NHTSA complaint 10892436. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

fire · 176,133 miles

MY CUSTOMER WAS HEADED NORTHBOUND ON HWY 63, HAD JUST PASSED OVER I-70 WHEN THE CUSTOMER HEARD A POOF AND SMOKE STARTED BELLOWING FROM THE HOOD AND THE TAILPIPE. THEY PULLED OVER ON THE SIDE OF THE ROAD IMMEDIATELY, BUT BY THEN SMOKE WAS COMING OUT OF THE VENTS AS WELL. THEY GOT OUT OF THE CAR, AND CALLED 911 BECAUSE OF SMOKE STARTED TO THICKEN. ABOUT ONE MINUTE LATER, FLAMES STARTED COMING OUT FROM UNDERNEATH THE RIGHT (PASS) SIDE OF THE CAR AND WITHIN 25-30 SECONDS, FLAMES WERE COMING FROM UP UNDER THE HOOD AS WELL. THE FIRE DEPARTMENT GOT THERE AND PUT OUT THE FIRE. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP FROM THERE. THE CAR WAS IN PERFECT CONDITION. IT PASSED INSPECTION AT THE

NHTSA complaint 11324184, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · towed

While slowing down and just about to make a turn into a private residence off of a highway, multiple indicator lights illuminated and audio warning "dinging" occurred for approximately 3 seconds. As I had already been slowly applying the brakes and starting to slightly turn the wheel towards the driveway when those warnings briefly came up, the moment the lights and sounds stopped, vehicle then maintained speed (while still on the brakes) and locked steering position it was at simultaneously. Having no control at that point, it continued until crashing into a wooden fence. Once at a complete stop, cabin lights and "dinging" activated as it acknowledged the impact. And although it was only

NHTSA complaint 11595428, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash

2010 VOLVO XC60 SURGED ON THREE OCCASIONS WHILE STOPPED AT A RED LIGHT. *KB THE CONSUMER STATED THE FIRST TIME THE INCIDENT HAPPENED, THE VEHICLE BEGAN TO MOVE FORWARD AND THE TACHOMETER READING WAS 2500 RPM. THE LIGHT HAPPENED TO TURN GREEN BEFORE THE VEHICLE WENT ANY FURTHER. THE SECOND TIME, THE SAME THING HAPPENED. THE THIRD TIME, WHILE AT A RED LIGHT, THE VEHICLE SURGED AND THE TACHOMETER READING WAS 4500 RPM. THE CONSUMER PLACED THE GEAR IN NEUTRAL AND THE TACHOMETER INCREASED TO 5500 RPM. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND A PROBLEM. SINCE THE VEHICLE WAS A LEASE, THE DEALER GAVE THE CONSUMER ANOTHER VEHICLE, SAME MAKE AND MODEL. HOWEVER, THE

NHTSA complaint 10316505, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
After it rains, i've noticed water collecting in both the passenger and driver side footbeds. It started off nominally and I was easily able to use a cloth. I thought it might have been human error, that I left the window cracked open a bit. The most recent incident (this past weekend 5/4/24) there was a significant puddle on the driver's side. After further research, I discovered the culprit is likely an unbonded windshield, and that this is a KNOWN issue for Volvos, but especially for (2010) xc60s. Having an unbonded windshield seems like a significant hazard risk as the structural integrity of the entire windshield is compromised, as well as risk of electrical components getting wet as

NHTSA complaint 11587676, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
Front windshield completely separated from vehicle driver side top If side window open it flaps open. Very dangerous at freeway speeds. Known issue of faulty primer on window glass for XC60 vehicles.

NHTSA complaint 11551676. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
Front windshield is not sealed properly. Leaks water at top of windshield and onto the steering wheel. This is not a problem with the sunroof.

NHTSA complaint 11544920. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Airbag fault lamp illuminated. Trouble code U0433 stored in body module (CEM). The problem described is with the closing velocity module, a component of the collision mitigation system. There is a TSB available from Volvo for this code, reference number US25146.1.1. It states a software update must be performed to resolve the error. My complaint is that the airbag system is affected and shows an airbag fault lamp, which prevents passing vehicle inspection in my state. The collision avoidance system can be turned off by the driver. As such, there is no cause for disabling or otherwise negatively affecting the airbag system in the event of a fault. A remedy is not provided free of charge from

NHTSA complaint 11541680, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:WINDSHIELD
Seal around the top of the windshield has failed and worn out. You are now able to press on the windshield and have it unseat from the car frame

NHTSA complaint 11531581. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo XC60

Model year Complaints Recalls Deaths
2025 31 3
2024 23 2
2023 51 5
2022 70 6
2021 45 5
2020 21 6
2019 35 8
2018 36 5
2017 15 4
2016 38 3
2015 47 1
2014 16 2
2013 66 3
2012 46 3
2011 36 4

Other 2010 Volvo models

Every Volvo on this site — 70 vehicles, 319 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst