CSR

Volvo · NHTSA safety record

2022 Volvo XC60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 74 safety complaints about the 2022 Volvo XC60 with the US government. Of those, 3 describe a crash, 3 people were injured and no death is recorded. 6 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 34 complaints, 46% of the total. The typical failure was reported at 27,000 miles, the median across the 6 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers January 2022 to September 2026 · How this is counted

What is on file

74 complaints on file

74

Complaints

3

Describe a crash

0

Mention fire

3

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints rose by half year on year: 16 in the twelve months to 2026-Q2, against 10 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 34 · 46%
FORWARD COLLISION AVOIDANCE 14 · 19%
UNKNOWN OR OTHER 13 · 18%
BACK OVER PREVENTION 10 · 14%
LANE DEPARTURE 8 · 11%
ENGINE 6 · 8%
SERVICE BRAKES 6 · 8%
VEHICLE SPEED CONTROL 6 · 8%
FUEL/PROPULSION SYSTEM 5 · 7%
TIRES 3 · 4%
EXTERIOR LIGHTING 2 · 3%
STEERING 2 · 3%
0 15 31

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 74.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 27.

32 24 16 8
22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2022 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2022 Volvo XC60. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

6 on file

BACK OVER PREVENTION:SOFTWARE

25V908000 · December 23, 2025

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.

Volvo Car USA, LLC · up to 413,151 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

25V282000 · May 8, 2025

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.

Volvo Car USA, LLC · up to 413,151 vehicles across all model years covered · fixed by software update

ELECTRICAL SYSTEM:SOFTWARE

25V179000 · March 24, 2025

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
The risk
A short circuit in a high-voltage battery increases the risk of a fire.
The remedy
Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.

Volvo Car USA, LLC · up to 7,483 vehicles across all model years covered

STEERING

23V001000 · January 5, 2023

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
The risk
A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
The remedy
Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

Volvo Car USA, LLC · up to 74 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

22V793000 · October 20, 2022

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
The risk
The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.
The remedy
Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10198.

Volvo Car USA, LLC · up to 15,674 vehicles across all model years covered

SEAT BELTS:FRONT:RETRACTOR

21V682000 · September 1, 2021

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An unsecured child restraint system can increase the risk of injury during a crash.
The remedy
Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.

Volvo Car USA, LLC · up to 19,149 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

2 injured · crash · 40,000 miles

The contact owned a 2020 Volvo XC60 II. The contact stated while reversing, the rear view camera displayed a black screen. The contact stated that the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The vehicle's speed independently accelerated. The contact's vehicle crashed into a parked vehicle. The contact stated that there were two additional occupants in the vehicle. The contact sustained pain in the right knee, no medical treatment was provided. The passenger, who was seated in the rear seat, sustained neck and upper back injuries. The passenger received medical treatment at the local medical center. The vehicle was driven to the residence. The

NHTSA complaint 11750906, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE

1 injured · 53,000 miles

The contact owns a 2022 Volvo XC60. The contact stated that while driving approximately 45 MPH during nighttime, the Forward Collision Avoidance system engaged while there were no vehicles or objects in front of the vehicle. The contact stated that the failure caused pain in her rib cage when the brake was suddenly applied. Medical attention was not sought. No warning lights were illuminated; however, the message "Front Collision Aversion Engaged" was displayed on the instrument panel. The vehicle was taken back to the residence, and the dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was

NHTSA complaint 11714457, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash

The vehicle is basically new and I have only had it a few months. It has already been with the dealer three times because of technical/computer/infotainment issues. The dealer had the vehicle for about a week on each occasion. Today, I started to break so I could turn the car around and park it in the parking lot. I was moving very slowly, as you would expect in such a case. However, the car didn't stop but instead lurched forward in full throttle causing me to crash into a breezeblock wall. The automatic warning system did not sound and the crash detection system never engaged. I haven't been in an accident for 30 years and was not distracted when this happened. If the vehicle hadn't

NHTSA complaint 11493231, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash

At the end of a downhill cloverleaf coming coming on and off a highway, the car slowed to a crawl but would not stop. It was going slowly as if "creeping" like when in B mode but was not in B mode. The brakes would not stop it. I was able to shift gears from Drive to N to P but no response, car continued to creep forward until it gently bumped into the back of an 18 wheeler. There was no collision alarm at the time. I turned the car on and off, and powering down seemed to re set the issue, but the collision alarm went off like 10 minutes later when there was nothing to set it off (seemed like it was just delayed). No error code came up, nothing. I submitted my claim to Volvo, esp since

NHTSA complaint 11726185, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
This has happened multiple times, confirmed by the dealer that it is a know issue with no fix. While driving down the road, the digital dashboard goes completely blank. No speedometer, no fuel guage, nothing. Very dangerous when driving to not know the speed that you are travelling. Also, all audio cuts out - no blinker signal sounds, no radio, etc. Less concerning is the infotainment system going completely black and silent as well - radio, maps, climate control. There have been multiple recalls performed but the dealer but none of them has fixed the issue. This must be a MJAOR safety concern when the dash does completely blank while traveling 65mph down the highway.

NHTSA complaint 11767375. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Component Failure & Inspection Availability: Infotainment Head Unit (IHU) / Audio Module (AUD) running Android Automotive OS. The vehicle and its components are available for inspection upon request. Safety Risk: The audio system completely crashes approximately every 3 drive cycles. This failure disables all safety-critical audio features, including turn signal clicks, backup camera and parking sensor chimes, blind-spot/cross-traffic warning alerts, and emergency system tones. Operating the vehicle without audible turn signals or proximity chimes creates significant driver distraction and an immediate hazard to traffic safety. Dealer / Service Confirmation: The issue occurs intermittently

NHTSA complaint 11762138, quoted in part. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: WARNINGS
All audio including all warnings intermittently shuts off. No warning when it fails.

NHTSA complaint 11761105. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The vehicle goes silent, no audio system, no driving alerts— turn signals, alerts etc. Only is fixed by a hard reset to the sound system happens multiple times a week sometimes multiple times a day. According to technicians, this is a known issue with no fix.

NHTSA complaint 11757274. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Turn signal audio not present (lights working. No audio from radio, phone , collision warnings rear cross traffic warnings, door ajar audio warnings. Resetting the display fixes the problem. However, the issue returns the next day.

NHTSA complaint 11756075. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo XC60

Model year Complaints Recalls Deaths
2025 35 3 —
2024 23 2 —
2023 54 5 —
2021 48 5 —
2020 22 6 —
2019 36 8 —
2018 36 5 —
2017 16 4 —
2016 38 3 —
2015 47 1 —
2014 16 2 —
2013 66 3 —
2012 46 3 —
2011 36 4 —
2010 56 7 —

Other 2022 Volvo models

XC40 37 XC90 29 S60 15 C40BEV 14

Complaints on file, same model year.

Every Volvo on this site — 71 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst