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Volvo · NHTSA safety record

2025 Volvo XC60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

31

Complaints

4

Crashes

0

Fires

4

Injuries

0

Deaths

Owners of the 2025 Volvo XC60 have filed 31 safety complaints with NHTSA between September 2024 and August 2026. The most complained-about system is the electrical system, named in 10 of them (32%). The typical failure was reported at 19,000 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

BACK OVER PREVENTION:SOFTWARE

25V908000 · December 23, 2025

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.

Volvo Car USA, LLC · up to 413,151 vehicles across all model years covered

SEATS:CRITICAL FASTENERS

25V818000 · November 25, 2025

The defect
Volvo Car USA, LLC (Volvo) is recalling certain 2026 XC60MHEV, 2018 and 2025 XC60 vehicles. The front seat bolts may have been improperly tightened, resulting in loose bolts.
The risk
A seat with loose bolts may not properly restrain an occupant during a crash, increasing the risk of injury.
The remedy
Dealers will tighten the front seat bolts, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10345. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 5, 2025.

Volvo Car USA, LLC · up to 3 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

25V282000 · May 8, 2025

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.

Volvo Car USA, LLC · up to 413,151 vehicles across all model years covered · fixed by software update

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 31.

ELECTRICAL SYSTEM 10 32%
BACK OVER PREVENTION 8 26%
VISIBILITY/WIPER 6 19%
FORWARD COLLISION AVOIDANCE 5 16%
STRUCTURE 4 13%
UNKNOWN OR OTHER 4 13%
VEHICLE SPEED CONTROL 3 10%
LANE DEPARTURE 2 6%
FUEL/PROPULSION SYSTEM 1 3%
LATCHES/LOCKS/LINKAGES 1 3%
SEAT BELTS 1 3%
SERVICE BRAKES, HYDRAULIC 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 18.

2024 2025 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FUEL/PROPULSION SYSTEM

1 injured · crash · towed

When arriving at the high school parking lot to pick our grandson up from band practice, we experienced Sudden Unintended Acceleration of our vehicle as we attempted to pull into a parking spot. This resulted in a collision with another vehicle that had backed into the parking space in front of us. That driver was inside her vehicle and claimed injuries. As you can imagine we were pulling into the space at a very slow rate of speed when all of a sudden the car lunged forward at a high rate of speed, jumped two parking lot cement barriers and slammed into the rear of her vehicle. The car is equipped with all the latest collision avoidance equipment, but did not stop before hitting the other

NHTSA complaint 11700555, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

1 injured · crash · 19,000 miles

The contact owns a 2025 Volvo XC60. The contact stated that while his wife was pulling into a parking space slowly, the vehicle independently accelerated, causing the vehicle to sideswipe a vehicle nearby on the driver’s side of the vehicle and then rear-end another vehicle before coming to a complete stop. The vehicle stopped and was turned off. There was no property damage reported. There were no air bags deployed. The vehicle was not towed and was deemed inoperable. No warning lights were illuminated prior to the failure. A Police report was not filed. No injuries were reported. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the

NHTSA complaint 11753727, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

1 injured

The trunk of the car automatically closed and hit my head as I was picking up my groceries.

NHTSA complaint 11663460. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured

The rear tailgate has a feature that allows a driver to open it by waving their foot underneath the bumper in case their hands are full. The system will also unsafely cause the door to close if a person places their foot too close when loading cargo. This has twice lowered the door on my head. The most recent time causing bleeding when the latch struck my scalp. This feature should only be used to open the gate, not close it.

NHTSA complaint 11701020. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash

While parking our Volvo in the parking lot of Trader Joe's grocery store on [XXX], the Volvo suddenly accelerated and collided with the adjacent car in the next parking slip and rammed the car in the forward parking slip pushing about 15 to 20 feet ahead. Luckily, nobody was hurt though it could have been a disaster is someone was standing there near either of the other two cars. No one other than the auto body shop has inspected the car. The police came but did not write up a report because it was on private property and there were no injuries. Nothing on the instrument panel then or now shows any indication of a malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

NHTSA complaint 11754817, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS

crash

My wife was parking our Volvo 2026 XC60 in a parking slot at our local grocery store. Upon pulling into the slot, the car suddenly accelerated and surged forward colliding with the car in the next parking slot and the car in the parking slot directly in front of her. She jammed on the brakes as hard as she could causing the tires to screech. The impact was great enough to shove the car in front of her out into the open isle in front. Luckily, no body was hurt. This could have been a deadly disaster if there were pedestrian near by at the moment of impact. The police came but did not write up an accident report since it was on private property and no one was hurt.

NHTSA complaint 11754531. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Volvo 2025 XC60 T8. Rear liftgate closed without request nearly causing an eye injury. The liftgate was open, I was moving back and forth emptying packages from the cargo area. I turned to return to the car and the liftgate had started to come down (unrequested. I had NOT pushed the physical button on the liftgate or on the key fob). My eye was within 2 in of hitting the corner of the liftgate. I am taking the car to the dealer to report the incident. I do not see any active recalls posted for this safety issue.

NHTSA complaint 11752788. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
In the four months that I have owned this car, the following issues have occurred and have not been resolved: - Google Maps suddenly stopped working while navigating while I was driving on multiple occasions. - Bluetooth connectivity will disconnect suddenly and not reconnect - All audio in the car has stopped since 7/2/26. This includes turn signals, safety alerts, cross traffic alert. This has happened on at least 4 separate occasions (lasting 2 days or more) and usually resolves, but this has persisted. I have called the service department each time and been told there is nothing they can do about it and that I have to wait for a software update. I updated the software on 6/15/26 and the

NHTSA complaint 11748541, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I own a 2025 Volvo XC60 plug-in hybrid (PHEV). The vehicle has recurring software defects that create a serious safety risk. First, the infotainment and central control system repeatedly reboots while I am driving. On a single trip from Washington, DC to Burlington, Vermont, the system rebooted approximately 8 to 10 times. It has also rebooted within minutes of starting the vehicle during local driving. Each reboot blanks the center display, which disables the backup/parking camera and interrupts the speedometer and driver-information display, climate controls, and other functions. Losing these displays and controls while the vehicle is in motion is a significant safety hazard. Second,

NHTSA complaint 11745517, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo XC60

Model year Complaints Recalls Deaths
2024 23 2 —
2023 51 5 —
2022 70 6 —
2021 45 5 —
2020 21 6 —
2019 35 8 —
2018 36 5 —
2017 15 4 —
2016 38 3 —
2015 47 1 —
2014 16 2 —
2013 66 3 —
2012 46 3 —
2011 36 4 —
2010 56 7 —

Other 2025 Volvo models

EX90 65 XC90 27 XC40 11 EX30 8

Every Volvo on this site — 70 vehicles, 319 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst