CSR

Volvo · NHTSA safety record

2025 Volvo XC60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 35 safety complaints about the 2025 Volvo XC60 with the US government. Of those, 4 describe a crash, 5 people were injured and no death is recorded. 3 recall campaigns are open against it, covering back-over prevention and the seats.

The most complained-about system is the electrical system, named in 11 complaints, 31% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers September 2024 to September 2026 · How this is counted

What is on file

35 complaints on file

35

Complaints

4

Describe a crash

0

Mention fire

5

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 11 · 31%
BACK OVER PREVENTION 8 · 23%
VISIBILITY/WIPER 6 · 17%
FORWARD COLLISION AVOIDANCE 5 · 14%
STRUCTURE 4 · 11%
UNKNOWN OR OTHER 4 · 11%
VEHICLE SPEED CONTROL 3 · 9%
FUEL/PROPULSION SYSTEM 2 · 6%
LANE DEPARTURE 2 · 6%
TIRES 2 · 6%
ENGINE 1 · 3%
LATCHES/LOCKS/LINKAGES 1 · 3%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 35.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 18.

20 15 10 5
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2025 Volvo XC60. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

3 on file

BACK OVER PREVENTION:SOFTWARE

25V908000 · December 23, 2025

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.

Volvo Car USA, LLC · up to 413,151 vehicles across all model years covered

SEATS:CRITICAL FASTENERS

25V818000 · November 25, 2025

The defect
Volvo Car USA, LLC (Volvo) is recalling certain 2026 XC60MHEV, 2018 and 2025 XC60 vehicles. The front seat bolts may have been improperly tightened, resulting in loose bolts.
The risk
A seat with loose bolts may not properly restrain an occupant during a crash, increasing the risk of injury.
The remedy
Dealers will tighten the front seat bolts, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10345. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 5, 2025.

Volvo Car USA, LLC · up to 3 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

25V282000 · May 8, 2025

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.

Volvo Car USA, LLC · up to 413,151 vehicles across all model years covered · fixed by software update

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FUEL/PROPULSION SYSTEM

1 injured · crash · towed

When arriving at the high school parking lot to pick our grandson up from band practice, we experienced Sudden Unintended Acceleration of our vehicle as we attempted to pull into a parking spot. This resulted in a collision with another vehicle that had backed into the parking space in front of us. That driver was inside her vehicle and claimed injuries. As you can imagine we were pulling into the space at a very slow rate of speed when all of a sudden the car lunged forward at a high rate of speed, jumped two parking lot cement barriers and slammed into the rear of her vehicle. The car is equipped with all the latest collision avoidance equipment, but did not stop before hitting the other

NHTSA complaint 11700555, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

1 injured · crash · 19,000 miles

The contact owns a 2025 Volvo XC60. The contact stated that while his wife was pulling into a parking space slowly, the vehicle independently accelerated, causing the vehicle to sideswipe a vehicle nearby on the driver’s side of the vehicle and then rear-end another vehicle before coming to a complete stop. The vehicle stopped and was turned off. There was no property damage reported. There were no air bags deployed. The vehicle was not towed and was deemed inoperable. No warning lights were illuminated prior to the failure. A Police report was not filed. No injuries were reported. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the

NHTSA complaint 11753727, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

1 injured

The trunk of the car automatically closed and hit my head as I was picking up my groceries.

NHTSA complaint 11663460. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured

The rear tailgate has a feature that allows a driver to open it by waving their foot underneath the bumper in case their hands are full. The system will also unsafely cause the door to close if a person places their foot too close when loading cargo. This has twice lowered the door on my head. The most recent time causing bleeding when the latch struck my scalp. This feature should only be used to open the gate, not close it.

NHTSA complaint 11701020. Filed by an owner and not verified by NHTSA or by us.

TIRES
I purchased a 2025 Volvo XC60 new. It has 18,000 miles on the car. The tires were on the vehicle when purchased. The tires are Pirelli 255/40 RZ1 102 V Mts. DOT IXB RM 582P 1424. The front driver side tire has huge chucks of rubber missing on the tread. This issue is getting worse over time. I purchase a new tire and was told that Pirelli "may reimburse" me for the tire. This tire is a safety hazard. Volvo is aware of this issue however, they contiue to sell vehicles with know issues.

NHTSA complaint 11767423. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

1 injured

was on interstate I-95 8:00am doing speed limit when car soundly reduces speed to zero and had to maneuver over four lanes of traffic to avoid death i am also disabled and have a permanit disabled license plate. the car light stated engine failure lights and only after almost dieing was able to put on hazard and car would not idle past 10MPH while vibrating and jolting causing excruciating pain

NHTSA complaint 11765184. Filed by an owner and not verified by NHTSA or by us.

TIRES:SIDEWALL
Both rear original-equipment tires on a 2025 Volvo XC60 plug-in hybrid (bought new mid-2025, approx. 20,000 miles) have developed bulges on the outer sidewall just below the tread shoulder. Tires are Pirelli Scorpion Zero All Season, size 255/40 R21 102V, Volvo-specification (VOL / PNCS). Driver-side rear: DOT 1XB RM582P 0325. Passenger-side rear: DOT 1XB RM582P 0325. Both failed tires are from the same production week (week 03 of 2025) and have failed in the same location in the same way. The two front tires (DOT 0325 and 0225) show no bulges. The driver-side rear bulge was first noticed in June 2026. The vehicle was inspected at a Volvo dealer on 09/10/2026; the dealer did not identify

NHTSA complaint 11763582, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:GLASS, SIDE/REAR
It appears, that due to a production defect, the right and left rear driver and passenger side windows are permanently fogged up making it difficult to see when driving. I have seen other reports that make the same observation, , but there apparently is no safety or production recalls by Volvo. This is definitely a production and a safety issue!

NHTSA complaint 11760966. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash

While parking our Volvo in the parking lot of Trader Joe's grocery store on [XXX], the Volvo suddenly accelerated and collided with the adjacent car in the next parking slip and rammed the car in the forward parking slip pushing about 15 to 20 feet ahead. Luckily, nobody was hurt though it could have been a disaster is someone was standing there near either of the other two cars. No one other than the auto body shop has inspected the car. The police came but did not write up a report because it was on private property and there were no injuries. Nothing on the instrument panel then or now shows any indication of a malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

NHTSA complaint 11754817, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS

crash

My wife was parking our Volvo 2026 XC60 in a parking slot at our local grocery store. Upon pulling into the slot, the car suddenly accelerated and surged forward colliding with the car in the next parking slot and the car in the parking slot directly in front of her. She jammed on the brakes as hard as she could causing the tires to screech. The impact was great enough to shove the car in front of her out into the open isle in front. Luckily, no body was hurt. This could have been a deadly disaster if there were pedestrian near by at the moment of impact. The police came but did not write up an accident report since it was on private property and no one was hurt.

NHTSA complaint 11754531. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo XC60

Model year Complaints Recalls Deaths
2024 23 2 —
2023 54 5 —
2022 74 6 —
2021 48 5 —
2020 22 6 —
2019 36 8 —
2018 36 5 —
2017 16 4 —
2016 38 3 —
2015 47 1 —
2014 16 2 —
2013 66 3 —
2012 46 3 —
2011 36 4 —
2010 56 7 —

Other 2025 Volvo models

EX90 72 XC90 29 XC40 11 EX30 9

Complaints on file, same model year.

Every Volvo on this site — 71 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst