CSR

Volvo · NHTSA safety record

2011 Volvo XC60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

36

Complaints

2

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2011 Volvo XC60 have filed 36 safety complaints with NHTSA between September 2010 and February 2024. The most complained-about system is the seat belts, named in 8 of them (22%). The typical failure was reported at 49,963 miles, the median across the 22 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

SEAT BELTS:FRONT

20V378000 · June 30, 2020

The defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk
An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

Volvo Car USA LLC · up to 308,260 vehicles across all model years covered

SEATS

10V591000 · November 22, 2010

The defect
VOLVO IS RECALLING CERTAIN PASSENGER VEHICLES EQUIPPED WITH POWER FRONT PASSENGER SEATS. THE FRONT SEAT RAIL'S DETECTION SYSTEM WAS MANUFACTURED INCORRECTLY AND MAY PERMIT THE PASSENGER TO FORWARD THE SEAT BEYOND THE INTENDED MAXIMUM.
The risk
POSITIONING OF THE SEAT BEYOND THE INTENDED MAXIMUM CAN CAUSE INCREASED RISK OF INJURY TO THE PASSENGER IN THE EVENT OF A CRASH.
The remedy
DEALERS WILL INSPECT THE FRONT POWER SEAT STOPS FOR BOTH FRONT SEATS FOR THE PRESENCE OF AN "END STOP" AND REPAIR THE VEHICLES AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT CUSTOMERCARE@VOLVOFORLIFE.COM.

VOLVO CARS OF N.A. LLC. · up to 7,420 vehicles across all model years covered

ENGINE AND ENGINE COOLING

10V579000 · November 17, 2010

The defect
VOLVO IS RECALLING CERTAIN MODEL YEAR 2011, S80, S60, XC70 AND XC60 VEHICLES. THE SOFTWARE CALIBRATION FOR THE FUEL CUT-OFF FUNCTIONALITY IN THE ENGINE CONTROL MODULE (ECM) IS TOO SENSITIVE.
The risk
SUDDEN ENGINE STALL COULD OCCUR INCREASING THE RISK OF A CRASH.
The remedy
DEALERS WILL UPDATE THE ECM AND TCM WITH NEW SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 10, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT CUSTOMERCARE@VOLVOFORLIFE.COM.

VOLVO CARS OF N.A. LLC. · up to 6,046 vehicles across all model years covered

AIR BAGS:FRONTAL

10V489000 · October 13, 2010

The defect
VOLVO IS RECALLING CERTAIN MODEL YEAR 2010-2011 S80, XC70, MODEL YEAR 2011 XC60 AND MODEL YEAR 2010 V70 VEHICLES. THERE MAY BE AN INTERMITTENT FAULT IN THE DRIVER'S AIRBAG CLOCKSPRING WIRING CONNECTOR FOR THE SUPPLEMENTAL RESTRAINT SYSTEM.
The risk
IN THE EVENT OF A CRASH, THE DRIVER'S FRONTAL AIRBAG MAY NOT DEPLOY AS INTENDED OR AT ALL, AND THEREFORE WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER, INCREASING THE RISK OF INJURIES.
The remedy
DEALERS WILL INSTALL A METAL SHIM IN THE DRIVER'S AIR BAG CLOCKSPRING WIRING CONNECTOR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.

VOLVO CARS OF N.A. LLC. · up to 9,746 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 36.

SEAT BELTS 8 22%
ELECTRICAL SYSTEM 6 17%
UNKNOWN OR OTHER 6 17%
VISIBILITY/WIPER 6 17%
ENGINE 3 8%
STEERING 3 8%
STRUCTURE 3 8%
AIR BAGS 2 6%
ELECTRONIC STABILITY CONTROL (ESC) 2 6%
EQUIPMENT 2 6%
SERVICE BRAKES 2 6%
VISIBILITY 2 6%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 6.

2010 2019 2024
2010 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

crash

VEHICLE WAS COASTING INTO PARKING SPOT AND EXPERIENCED SUDDEN UNINTENDED ACCELERATION, HIT WALL. NEITHER GAS NOR BRAKE PEDAL WAS DEPRESSED AT THIS POINT AND FLOOR MATS WERE CLEAR OF PEDALS. *TR

NHTSA complaint 10472122. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · 50,000 miles

TL* THE CONTACT OWNS A 2011 VOLVO XC60. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

NHTSA complaint 10992487. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
Windshield is original from Volvo but leaks during rain and car washes. Rain floods my driver’s side floor board and heavy enough might effect my electrical system.

NHTSA complaint 11570078. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

49,000 miles

The contact owns a 2011 Volvo XC60. The contact stated that the front driver’s side belt was restraining her extremely tightly and failed to release as needed. No warning light was illuminated. The contact also stated that water had leaked from around the windshield into the vehicle. The vehicle was taken to the dealer where the contact was informed that water was in the vehicle and the sunroof drain needed to be flushed out however, the contact stated that she was denied service unless the sunroof drain was flushed out. The vehicle was repaired however, the failure recurred, and the contact was concerned for her safety. The vehicle was not repaired. The manufacturer was notified of the

NHTSA complaint 11503120, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

100,000 miles

The contact owns a 2011 Volvo XC60. The contact stated that she noticed an oil leak underneath the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the turbo needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

NHTSA complaint 11478127. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
The front passenger seat belt will not release without much difficultly. If the vehicle started on fire or went into water, the passenger would likely die. I contacted Volvo and they will not help other than charging over $800 to replace the seat belt.

NHTSA complaint 11478196. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
Original OEM front windshield developed a leak causing water to start dripping onto my hands on the steering wheel and on my lap during a rainstorm. seems to be numerous accounts of the front windshield bonding failing, definitely can be hazardous when driving in an already higher-risk situation rain causes. Not to mention the dripping runs down the inside of the windshield they don't make windshield wipers for the inside of the car and you have to wipe it away while driving to help with the visibility.

NHTSA complaint 11460995. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
This SUV. 2011 Volvo XC60 is our family travel vehicle. I had a bad scenario, The drivers side seat belt Buckle got stuck. Would not release, My girlfriend was in car trying to release buckle. This is not normal. its scary felling she told me. In a MVA. this may be a risk of stuck in car. The Dealer had replaced shoulder harness under recall. But My complaint was the seat belt buckle get stuck wont release. It seems to sit too close to seat I don't know why It was not replaced as an assembly. Does any record show seat belt buckle stuck issues and wont release.? Other than the Seat belt gets stuck wont release. My issue I think the buckle should be at a higher above lower seat to accommodate

NHTSA complaint 11418442, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo XC60

Model year Complaints Recalls Deaths
2025 31 3
2024 23 2
2023 51 5
2022 70 6
2021 45 5
2020 21 6
2019 35 8
2018 36 5
2017 15 4
2016 38 3
2015 47 1
2014 16 2
2013 66 3
2012 46 3
2010 56 7

Other 2011 Volvo models

Every Volvo on this site — 70 vehicles, 319 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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