CSR

Volvo · NHTSA safety record

2011 Volvo XC70

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

15

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2011 Volvo XC70 have filed 15 safety complaints with NHTSA between August 2011 and May 2022. The most complained-about system is the latches, locks and linkages, named in 2 of them (13%). The typical failure was reported at 38,000 miles, the median across the 9 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

SEAT BELTS:FRONT

20V378000 · June 30, 2020

The defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk
An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

Volvo Car USA LLC · up to 308,260 vehicles across all model years covered

ENGINE AND ENGINE COOLING

10V579000 · November 17, 2010

The defect
VOLVO IS RECALLING CERTAIN MODEL YEAR 2011, S80, S60, XC70 AND XC60 VEHICLES. THE SOFTWARE CALIBRATION FOR THE FUEL CUT-OFF FUNCTIONALITY IN THE ENGINE CONTROL MODULE (ECM) IS TOO SENSITIVE.
The risk
SUDDEN ENGINE STALL COULD OCCUR INCREASING THE RISK OF A CRASH.
The remedy
DEALERS WILL UPDATE THE ECM AND TCM WITH NEW SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 10, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT CUSTOMERCARE@VOLVOFORLIFE.COM.

VOLVO CARS OF N.A. LLC. · up to 6,046 vehicles across all model years covered

AIR BAGS:FRONTAL

10V489000 · October 13, 2010

The defect
VOLVO IS RECALLING CERTAIN MODEL YEAR 2010-2011 S80, XC70, MODEL YEAR 2011 XC60 AND MODEL YEAR 2010 V70 VEHICLES. THERE MAY BE AN INTERMITTENT FAULT IN THE DRIVER'S AIRBAG CLOCKSPRING WIRING CONNECTOR FOR THE SUPPLEMENTAL RESTRAINT SYSTEM.
The risk
IN THE EVENT OF A CRASH, THE DRIVER'S FRONTAL AIRBAG MAY NOT DEPLOY AS INTENDED OR AT ALL, AND THEREFORE WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER, INCREASING THE RISK OF INJURIES.
The remedy
DEALERS WILL INSTALL A METAL SHIM IN THE DRIVER'S AIR BAG CLOCKSPRING WIRING CONNECTOR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.

VOLVO CARS OF N.A. LLC. · up to 9,746 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 15.

LATCHES/LOCKS/LINKAGES 2 13%
POWER TRAIN 2 13%
SEAT BELTS 2 13%
STRUCTURE 2 13%
UNKNOWN OR OTHER 2 13%
VISIBILITY/WIPER 2 13%
WHEELS 2 13%
ELECTRONIC STABILITY CONTROL (ESC) 1 7%
SERVICE BRAKES 1 7%
STEERING 1 7%
SUSPENSION 1 7%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 4.

2011 2022
2011 to 2022

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 injured · crash · 6,000 miles

ON NOVEMBER 8, 2011, MS. JANICE CERVELLI SUSTAINED MINOR PERSONAL INJURIES AND SEVERE DAMAGE TO HER VEHICLE AS THE RESULT OF AN UNINTENDED ACCELERATION. THE INCIDENT OCCURRED IMMEDIATELY AFTER MS. CERVELLI ACCIDENTLY BACKED INTO A UTILITY POLE IN THE PARKING AREA OF A PROFESSIONAL OFFICE PLAZA LOCATED AT 620 NORTH COUNTRY CLUB IN TUCSON, ARIZONA. IMMEDIATELY FOLLOWING THE LOW SPEED IMPACT WITH THE UTILITY POLE, MS. CERVELLI PUT THE VEHICLE IN DRIVE, AT WHICH TIME THE VEHICLE QUICKLY ACCELERATED, AND SURGED FORWARD DESPITE THE FACT THAT MS. CERVELLI WAS PRESSING ON THE BRAKE PEDAL WITH ALL HER STRENGTH. MS. CERVELLI REPORTS THAT SHE COULD FEEL THE BRAKE PEDAL SURGING UNDER HER FOOT WHILE THE

NHTSA complaint 10437029, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
The steering would randomly lock (or at least become very stiff). This occurred when the vehicle was warm and seemed to be mostly low speed sharper turns. Turning the wheel in the opposite direction freed it up. I replaced the steering rack to solve the problem.

NHTSA complaint 11463439. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Front Passenger side door is opening while driving. Has happened numerous times in the last couple weeks

NHTSA complaint 11451853. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
The windshield seal has failed causing rain water and melting snow and ice to come in the car and flow down the windshield and impair vision through the windshield. This has become a safety concern when driving in snow and rain. The water dripping down on the controls is also a safety concern and distraction while driving.

NHTSA complaint 11451398. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
Windshield sealant is deteriorating and glass is no longer fully attached to frame. Water is coming directly in from openings along driver's side roof and pooling under pedals.

NHTSA complaint 11446438. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
It started raining and then it started leaking into my car through my windshield because my windshield started become unsealed and unattached from the rest of my car. When I went to find out about this issue and how to get it fixed I was told by three different mechanics and auto shop workers and windshield glass professionals That they find this very common involve others and I feel that if it’s that big of a problem volvo should take responsibility for it. I didn’t have the money to replace my windshield but it was either that or let water leak into my car and grow mold or cause even bigger electrical issues.

NHTSA complaint 11439093. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

31,519 miles

WINDSHIELD LEAKING. WATER ON CAR FLOOR. CAR WAS PARKED. WINDSHIELD LOOSE AT TOP. CAR WAS STATIONARY.

NHTSA complaint 11287511. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo XC70

Model year Complaints Recalls Deaths
2013 8 2
2012 14 2
2010 15 5

Other 2011 Volvo models

Every Volvo on this site — 70 vehicles, 319 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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