CSR

Volvo · NHTSA safety record

2016 Volvo XC60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

38

Complaints

2

Crashes

1

Fires

0

Injuries

0

Deaths

Owners of the 2016 Volvo XC60 have filed 38 safety complaints with NHTSA between June 2016 and July 2026. The most complained-about system is the engine, named in 15 of them (39%). The typical failure was reported at 44,000 miles, the median across the 12 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

SEAT BELTS:FRONT

20V378000 · June 30, 2020

The defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk
An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

Volvo Car USA LLC · up to 308,260 vehicles across all model years covered

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

16V798000 · November 2, 2016

The defect
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."
The risk
If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
The remedy
Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.

Volvo Car USA LLC · up to 74,027 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

15V555000 · September 2, 2015

The defect
Volvo Cars of North America, LLC. (Volvo) is recalling certain model year 2016 Volvo S60, V60, V60CC, XC60, XC70, and S80 vehicles manufactured April 8, 2015 to August 19, 2015. In certain driving conditions when using the automatic engine stop/start function, the starter motor fuse may blow, preventing the car from restarting when necessary.
The risk
If the vehicle is unexpectedly unable to be started in the middle of traffic, such as when stopped at an intersection, there is an increased risk of a crash.
The remedy
Volvo will notify owners, and dealers will replace the existing starter motor fuse with a higher amperage fuse, free of charge. The recall began on October 26, 2015. Owners may contact Volvo customer service at 1-800-458-1552 or by visiting http://volvo.custhelp.com. Volvo's number for this recall is R39574.

Volvo Cars of N.A., LLC · up to 7,855 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 38.

ENGINE 15 39%
UNKNOWN OR OTHER 8 21%
SEAT BELTS 6 16%
ELECTRICAL SYSTEM 3 8%
SERVICE BRAKES 3 8%
AIR BAGS 2 5%
ENGINE AND ENGINE COOLING 2 5%
EXTERIOR LIGHTING 2 5%
EQUIPMENT 1 3%
FUEL SYSTEM, GASOLINE 1 3%
POWER TRAIN 1 3%
SEATS 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 9.

2016 2025 2026
2016 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

fire

I was driving and the car started shaking and unable to accelerate. I pulled over and the car started smoking and a fire erupted under the hood. I vacated the vehicle and called 911. The car erupted in flames and burned down to the frame. The insurance inspector wasn't able to determine the cause of the fire.

NHTSA complaint 11544928. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash · towed

ON WEDNESDAY, JUNE 8, 2016, AT 10:00 A.M., I PUT MY CAR IN PARK ON MY DRIVEWAY. MY CAR WAS STATIONARY ON MY DRIVEWAY WHEN I EXITED IT AND WENT INTO MY GARAGE. WHEN I TURNED AROUND, MY UNOCCUPIED CAR WAS COMING TOWARD ME FROM THE DRIVEWAY INTO THE GARAGE. I WAS UNABLE TO GET OUT OF THE WAY OF THE CAR AND ENDED UP PINNED BETWEEN THE LEFT WALL OF MY GARAGE, A RECYCLE CAN, AND THE CAR. FORTUNATELY, THE CAR WAS ROLLING INTO THE GARAGE IN A STRAIGHT LINE, WHICH LEFT JUST ENOUGH SPACE BETWEEN MY BODY, THE CAR, AND THE WALL; OTHERWISE, I WOULD HAVE BEEN CRUSHED AND KILLED. A LARGE RECYCLE TRASH CAN AND A LADDER STOPPED THE CAR BEFORE IT CONTINUED STRAIGHT THROUGH THE REAR GARAGE WALL AND INTO MY

NHTSA complaint 10875450, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · 27,000 miles

I DROVE MY CAR TO THE GARAGE AND WANT TO TURN OFF THE CAR. THE CAR SUDDENLY START TO ACCELERATE AND WENT THROUGH MY GARAGE DOOR. ALL SIDE AIRBAGS ARE POPPED UP, BUT NOT FRONT AIRBAG. *DT *AS AROUND A YEAR AGO, WHEN MY DROVE HER CAR SLOWLY DUE TO HEAVY TRAFFIC, THE CAR STOPPED AND NEEDED TO TURN ON THE CAR. I AM NOT THE EXPERT BUT THINK THE ELECTRIC CONTROL SYSTEM MAY HAVE PROBLEM OF MY CAR.

NHTSA complaint 11257227. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 70,000 miles

"The contact owns a 2016 Volvo XC60. The contact stated that while driving at 25 MPH, the oil warning light illuminated. The contact stated that she refilled the oil when she arrived at her residence. The contact noticed that the vehicle was consuming an excessive amount of oil and she was refilling the oil each 4-6 weeks. The vehicle was taken to the dealer, Bobby Rahal of the South Hills, who diagnosed that the piston rings needed to be replaced for more than $4,000 or the dealer stated that adding oil to the car every month would be a cheaper and not unsafe solution. On January 1 while driving on the highway, far from home, in the rain and fog with 3 children in the car, the engine

NHTSA complaint 11446234, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

62,800 miles

The contact owns a 2016 Volvo XC60. The contact stated that while driving at 30 MPH, the low oil warning light illuminated. The contact pulled into a gas station, exited the vehicle, raised the hood of the vehicle, and added engine oil to the engine. The contact stated that while buckling the seat belt, the air bag warning light illuminated. A dealer was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The contact associated the failure with Technical Service Bulletin: TJ 35526 (Engine Oil Consumption Test); however, the vehicle was not included. The

NHTSA complaint 11747694, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Oil consumption has become a major issue and I am putting oil in every 1000 miles! I bought the vehicle certified pre owned in October 2023 and the oil light was consistently coming on early. However, it has since gotten much worse and is constantly burning through oil.

NHTSA complaint 11706759. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
appears to be significant electrical issue or internal computer issue causing a safety issue

NHTSA complaint 11695533. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The component that failed was the oil consumption. I noticed it seemed to be using more oil than should be normal. It didn't seem to do it overnight. It seemed gradual, but over a short period of time, bc I haven't had the car that long. It wasn't super alarming but I was keeping an eye on it and would add more in here and there, as I like to keep it full. One morning, driving my son to school, I started hearing an odd sound, I don't know how to describe it, wasn't loud but different. I tried to turn around bc was on a main road, and when I did, I heard a loud bang and pop and I had to pull over to a safe spot bc on a main highway. I hv not driven since getting brought to my home. 06

NHTSA complaint 11695319. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Volvo xc60 sunroof drains clog and leak. Sunroof maintenance is not mentioned in owner's manual, and dealer does not clear drains during regular service unless specifically asked to. Leak causes damage to electronic systems including airbag system. While any sunroof has the potential to leak, this leak is caused by a design failure - their design makes it easier for debris to ingress into the tracks and clog them. Cost to fix issue and replace sunroof is over $5000. This is a known problem with numerous forums and videos on the internet describing and promoting 'fixes' for, but in reality, Volvo needs to provide a real solution.

NHTSA complaint 11685225. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
I just purchased 2016 VolvoXC60. Looked up ti see 3 recalls it has. I went to Volvo Dealership in Culver City where I was told recalls where taken care of years ago. No recalls exist today? This raises the question if indeed where preformed on my new vehicle and why I submitting my concern to you today. If you can provide me with any information regarding this issue, I would be very appreciated! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11685055. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo XC60

Model year Complaints Recalls Deaths
2025 31 3
2024 23 2
2023 51 5
2022 70 6
2021 45 5
2020 21 6
2019 35 8
2018 36 5
2017 15 4
2015 47 1
2014 16 2
2013 66 3
2012 46 3
2011 36 4
2010 56 7

Other 2016 Volvo models

Every Volvo on this site — 70 vehicles, 319 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst