CSR

Volvo · NHTSA safety record

2016 Volvo V60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 14 safety complaints about the 2016 Volvo V60 with the US government. Of those, no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 4 complaints, 29% of the total. The typical failure was reported at 5,000 miles, the median across the 11 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers April 2016 to September 2026 · How this is counted

What is on file

14 complaints on file

14

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 4 · 29%
ENGINE 4 · 29%
SERVICE BRAKES 2 · 14%
STRUCTURE 2 · 14%
ENGINE AND ENGINE COOLING 1 · 7%
FORWARD COLLISION AVOIDANCE 1 · 7%
POWER TRAIN 1 · 7%
SEAT BELTS 1 · 7%
UNKNOWN OR OTHER 1 · 7%
VISIBILITY 1 · 7%
VISIBILITY/WIPER 1 · 7%
WHEELS 1 · 7%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 14.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 6.

8 6 4 2
16 18 19 24 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2016 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2016 Volvo V60. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

4 on file

SEAT BELTS:FRONT

20V378000 · June 30, 2020

The defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk
An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

Volvo Car USA LLC · up to 308,260 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

19V849000 · November 26, 2019

The defect
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy
Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.

Volvo Car USA LLC · up to 144,937 vehicles across all model years covered

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

16V798000 · November 2, 2016

The defect
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."
The risk
If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
The remedy
Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.

Volvo Car USA LLC · up to 74,027 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

15V555000 · September 2, 2015

The defect
Volvo Cars of North America, LLC. (Volvo) is recalling certain model year 2016 Volvo S60, V60, V60CC, XC60, XC70, and S80 vehicles manufactured April 8, 2015 to August 19, 2015. In certain driving conditions when using the automatic engine stop/start function, the starter motor fuse may blow, preventing the car from restarting when necessary.
The risk
If the vehicle is unexpectedly unable to be started in the middle of traffic, such as when stopped at an intersection, there is an increased risk of a crash.
The remedy
Volvo will notify owners, and dealers will replace the existing starter motor fuse with a higher amperage fuse, free of charge. The recall began on October 26, 2015. Owners may contact Volvo customer service at 1-800-458-1552 or by visiting http://volvo.custhelp.com. Volvo's number for this recall is R39574.

Volvo Cars of N.A., LLC · up to 7,855 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES
BCM Trouble Codes: C000101, C000201, and C008248 Incident & Defect Summary: The Brake Control Module (BCM) experienced a premature internal electrical circuit failure at only 55,188 total vehicle miles. This vehicle was purchased directly from an authorized Volvo retail showroom (Volvo Cars Marin) in 2020 at 36,434 miles, meaning this primary active safety infrastructure failed after just 18,754 miles of personal ownership (averaging roughly 3,125 miles per year under meticulous maintenance). The internal hardware breakdown disabled vital active safety networks, triggering persistent dashboard warnings that anti-lock braking (ABS), traction control, and electronic stability management are

NHTSA complaint 11763254, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

185,000 miles

The contact owns a 2016 Volvo V60. The contact stated that after changing the engine oil, one week later the message "Engine Oil Low" was displayed. The contact later discovered the engine oil was low and the vehicle had experienced excessive oil consumption. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 185,000.

NHTSA complaint 11624697. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Volvo dealer confirmed Excessive oil burn due to bad piston rings. Volvo USA recalled other cars with the same problem but refused to recall mine. They offered instead partial payment for the fix. Should be full payment to repair.

NHTSA complaint 11589497. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Interior (center) rear view mirror glass migrates over time to point downward, so you see the backseat rather than out the back window. Have to manually adjust it to point back up approximately every 500 miles. Suspect it happens as you drive over bumps. Have had two dealerships look at it (Gorges in Omaha, NE and Willis in Clive, IA) and both reported no issue found. Obviously, neither of them had a tech drive the car 500 miles. Issue has persisted since purchasing the car in 2017 with 12,800 miles on it.

NHTSA complaint 11562906. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

50,500 miles

INFOTAINMENT SCREEN REBOOTS CONTINUOUSLY AND NEVER COMPLETES LOADING, MAKING MANY CONTROL FUNCTIONS OF THE VEHICLE COMPLETELY INACCESSIBLE. THIS OCCURS DURING ANY TIME WHEN THE CAR IS RUNNING, REGARDLESS OF WHETHER IT IS STATIONARY OR MOVING.

NHTSA complaint 11192008. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER

61,250 miles

EXPLODING SUNROOF. ON FRIDAY 26 JAN 2018, AT 4:10PM, I WAS DRIVING IN ALABAMA ON INTERSTATE 65 NORTHBOUND MILE AT MARKER 180 IN THE MIDDLE LANE AT 70 MPH. THE TEMPERATURE WAS APPROXIMATELY 55F AND OVERCAST WITH NO RAIN. THERE WAS NO TRAFFIC IN FRONT OF ME FOR AT LEAST A HALF A MILE NOR TRAFFIC TO THE SIDE OR REAR FOR AT LEAST A QUARTER OF A MILE. I HAD NOT PASSED UNDER A BRIDGE FOR AT LEAST A MILE. I SAW NO OBJECTS COMING FROM THE FRONT OR ABOVE. AT THIS TIME, I HEARD A LOUD REPORT LIKE A GUNSHOT FOLLOWED BY WIND NOISE. GLASS STARTING FALLING THROUGH THE SUNROOF SHADE VENTS. I PULLED OVER AND OBSERVED THAT THE SUNROOF HAD SHATTERED. THERE WAS NO OTHER DAMAGE TO THE ROOF (DENTS OR SCRATCHES)

NHTSA complaint 11065606, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo V60

Model year Complaints Recalls Deaths
2020 8 3 —
2015 21 2 —

Other 2016 Volvo models

XC90 197 XC60 38 S60 25 VNL 12 V60CC 9

Complaints on file, same model year.

Every Volvo on this site — 71 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst