CSR

Volvo · NHTSA safety record

2020 Volvo V60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2020 Volvo V60 have filed 8 safety complaints with NHTSA between July 2020 and June 2026. The most complained-about system is the electrical system, named in 3 of them (38%). The typical failure was reported at 1,650 miles, the median across the 2 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

ELECTRICAL SYSTEM:SOFTWARE

25V179000 · March 24, 2025

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
The risk
A short circuit in a high-voltage battery increases the risk of a fire.
The remedy
Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.

Volvo Car USA, LLC · up to 7,483 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

21V414000 · June 2, 2021

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
The risk
Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
The remedy
Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

Volvo Car USA, LLC · up to 85,550 vehicles across all model years covered

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

20V144000 · March 12, 2020

The defect
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
The risk
If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
The remedy
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

Volvo Car USA LLC · up to 121,605 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

ELECTRICAL SYSTEM 3 38%
SERVICE BRAKES 3 38%
ENGINE 1 13%
FORWARD COLLISION AVOIDANCE 1 13%
FUEL/PROPULSION SYSTEM 1 13%
SEAT BELTS 1 13%
STEERING 1 13%
UNKNOWN OR OTHER 1 13%
WHEELS 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 3.

2020 2026
2020 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER
I took my car in for the 90,000 mile general service at the Volvo dealership. While rotating my tires the tech providing the service noted that the front left suspension fork was broken. The tech and Volvo were unable to provide an explanation for how the damage could have occurred. There was no other notable damage. The tire pressure light was on but that is baseline for my car (the tire pressure gauge is sensitive and usually turns on as soon as I adjust the tire pressure). I provided a picture of the suspension fork to a friend who works in the industry and they recommended reporting it. The part seems to have sheared and given that nothing around it is damaged, I believe and am

NHTSA complaint 11742505, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I am reporting an ongoing and worsening defect condition involving a Volvo vehicle that has displayed repeated power steering / steering failure warnings and is now also showing additional symptoms consistent with a possible turbo / emissions-related failure. The steering-related warnings have remained active and unresolved over an extended period. The vehicle has displayed dashboard warnings for “Power steering” and “Power steering failure,” and the condition has not been reliably corrected despite prior service involvement and an ongoing repurchase dispute with the manufacturer. More recently, the vehicle developed additional failure symptoms consistent with a turbo / wastegate /

NHTSA complaint 11725586, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Me and my partners safety was put at risk when the vehicle’s high pressure fuel pump went out, shut the car down, and left us stranded in the middle of two lane traffic. What was scarier was how the vehicle couldn’t be manually overridden to shift into neutral to push the vehicle to safety away from oncoming traffic, since the gear is electronic. The vehicle isn’t that old and that high on mileage, being only at 94k miles. After getting it towed (tow driver had to drag the vehicle up onto the bed because even they couldn’t do anything about it) to the dealer, because no one else but Volvo can touch it. This is without the manufacturer giving mechanics privileges to reprogram parts that

NHTSA complaint 11659857, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
THE MAIN DRIVER INFORMATION DISPLAY WENT BLANK WHILE OPERATING THE VEHICLE. IMPORTANT OPERATING INFORMATION SUCH VEHICLE SPEED, TURN SIGNAL INDICATORS, FUEL REMAINING ETC., WAS NOT AVAILABLE TO THE DRIVER. THE CENTER DISPLAY FOR THE NAVIGATION SYSTEM HAS ALSO GONE BLANK TWICE WHILE OPERATING THE VEHICLE SINCE I PURCHASED THE VEHICLE. ADDITIONALLY, THE TAILGATE WILL OPEN ALL THE WAY AND A SPLIT-SECOND LATER WILL DROP ABOUT 15 INCHES. BOTH MY WIFE AND HAVE BEEN HIT IN THE BACK OF THE HEAD BY THE TAILGATE BECAUSE OF THIS.

NHTSA complaint 11495219. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The brake rotors exceed the manufacturers run out specifications and tolerances. This has been happening vehicles as early as 2018 model year. In my specific case I bought the car with 3600 miles on it as a certified vehicle from a Volvo dealership. On my drive home I could feel the braking pulsation in the steering wheel. The dealership measured the run out and it exceeded the manufacturers specification on all four corners. I then joined a Facebook Volvo owners group and found out there are several members that have had their rotors replaced by the dealer in many cases multiple times because they are either installing a non-conforming brake rotor or the part becomes defective with use

NHTSA complaint 11435219, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

2,800 miles

WHEN TEMPERATURES ARE BELOW 60 DEGREES I RECEIVE A "BRAKE LIGHT MALFUNCTION" NOTICE AND WHEN LOOKING AT THE BRAKE LIGHTS THE 3RD CHSML SEEMS TO BE DIMMER THEN NORMAL. ONLY HAPPENS AT LOWER TEMPERATURES. THIS HAPPENS WHEN FIRST STARTED.

NHTSA complaint 11384140. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo V60

Model year Complaints Recalls Deaths
2016 13 4
2015 21 2

Other 2020 Volvo models

Every Volvo on this site — 70 vehicles, 319 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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