CSR

Volvo · NHTSA safety record

2015 Volvo V60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 21 safety complaints about the 2015 Volvo V60 with the US government. Of those, 2 describe a crash, 3 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the seat belts and the latches, locks and linkages.

The most complained-about system is the engine, named in 11 complaints, 52% of the total. The typical failure was reported at 40,550 miles, the median across the 10 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers December 2015 to October 2025 · How this is counted

What is on file

21 complaints on file

21

Complaints

2

Describe a crash

0

Mention fire

3

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 11 · 52%
ELECTRONIC STABILITY CONTROL (ESC) 2 · 10%
POWER TRAIN 2 · 10%
AIR BAGS 1 · 5%
LATCHES/LOCKS/LINKAGES 1 · 5%
SEAT BELTS 1 · 5%
SERVICE BRAKES 1 · 5%
STEERING 1 · 5%
STRUCTURE 1 · 5%
SUSPENSION 1 · 5%
UNKNOWN OR OTHER 1 · 5%
VEHICLE SPEED CONTROL 1 · 5%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 21.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 4.

8 6 4 2
15 16 17 18 19 20 21 22 23 24 25

This is the year the complaint was filed, not the year the failure happened. The range runs from 2015 to 2025.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2015 Volvo V60. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

SEAT BELTS:FRONT

20V378000 · June 30, 2020

The defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk
An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

Volvo Car USA LLC · up to 308,260 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

19V849000 · November 26, 2019

The defect
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy
Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.

Volvo Car USA LLC · up to 144,937 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

2 injured · crash · towed · 70,377 miles

The contact owned a 2015 Volvo V60. The contact initially received notification of NHTSA Campaign Number: 20V378000 (Seat Belts). One- and one-half years after receiving the notice, the recall repair was performed at a local dealer. While driving 25 MPH, the contact suffered syncope and struck a tree. The seat belts failed to restrain him and his passenger. The Low-Speed Collision Avoidance and the Collision Warning with Full Auto Brake Systems failed to operate. The passenger struck her head on the windshield. The contact and the passenger were transported to the hospital. The passenger was treated for a severe spinal injury, severe lacerations to her head, a paralyzed vocal cord,

NHTSA complaint 11503109, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

1 injured · 73,000 miles

SHARP EDGE ON BOTTOM OF STEERING WHEEL METALLIC MOLDING CAUSED A INJURY. A LACERATION AND BLEEDING OCCURRED. INCIDENT OCCURRED WHILE TURNING. WHEN STRAIGHTENING OUT OF THE TURN, THE STEERING WHEEL WAS SLIDING PAST THE DRIVERS HANDS, CATCHING AND CUTTING THE SKIN OF THE DRIVERS FINGER. DRIVER NEARLY LOST CONTROL OF THE VEHICLE AFTER PAIN CAUSED THEM TO RELEASE THE WHEEL FROM THEIR CONTROL.

NHTSA complaint 11193696. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 50,000 miles

VEHICLE HAD BEEN FUNCTION PROPERLY UPON DEPARTING SUFFOLK COUNTY COMMUNITY COLLEGE SELDEN NY. DRIVER MADE SEVERAL TURNS AND BRAKED MULTIPLE TIMES. AT OR ABOUT THE TIME OF THE ACCIDENT DRIVER NOTICED A BURNING ODOR. DRIVER ATTEMPTED TO BRAKE. BRAKES DID NOT FUNCTION, DRIVER PUMPED BRAKES AND THEY HAD NO EFFECT. DIVER DOWNSHIFTED THAT CAUSED THE VEHICLE TO MODERATELY SLOW. DRIVER IMPACTED VEHICLE IMMEDIATELY IN FRONT OF HER AT APPROXIMATELY 20 M.P.H. IN ADDITION TO BRAKES NOT FUNCTIONING AIR BAG DID NOT DEPLOY INDICATING A MORE SYSTEMIC/CATASTROPHIC MECHANICAL FAILURE. AFTER SEVERAL ATTEMPTS AND CORRESPONDENCE ADVISING MANUFACTURER'S US OFFICE TO THE BEST OF REGISTRANT'S KNOWLEDGE NO

NHTSA complaint 10955431, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The engine consumes an excessive amount of oil, requiring the addition of about one quart every few hundred miles. There are no visible external leaks, and the issue appears to be due to internal engine components such as piston rings allowing oil into the combustion chamber. This poses a risk of engine damage and loss of power. The problem has been observed consistently and confirmed by a repair shop. No crash or safety incident has occurred, but the vehicle's reliability and safety are compromised.

NHTSA complaint 11695906. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Engine oil consumption issue. It was a known issue. Completed the recommended repair of the piston and rings. Have had constant issues since the repair. Looking for reimbursement for the repair. My engine fell under the guidelines to have the repair covered.

NHTSA complaint 11687664. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Volvo cars from 2014-2016 has oil consumption due to the bad piston rings design and the manufacturer don’t want to issue a recall for this problem, it’s a serious problem with these models

NHTSA complaint 11623920. Filed by an owner and not verified by NHTSA or by us.

ENGINE
My Volvo has a known by Volvo defect of consuming too much oil resulting in me needing to top off oil roughly every 6 weeks. Volvo will not cover the repairs in full, I believe this is a safety issue as it could result in a catastrophic failure.

NHTSA complaint 11601553. Filed by an owner and not verified by NHTSA or by us.

ENGINE

65,000 miles

The contact owns a 2015 Volvo V60. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact stated that the vehicle was consuming 2 quarts of oil for every 1,200 miles driven. There was no warning light illuminated. The vehicle was taken to the dealer, where an oil consumption test was performed, and the contact was advised to return after driving 1,000 miles. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the oil consumption test would be covered. The failure mileage was approximately 65,000.

NHTSA complaint 11545282. Filed by an owner and not verified by NHTSA or by us.

ENGINE
This car has an oil consumption problem but Volvo advises it will not repair. Other, similar models have similar oil consumption problems that are the subject of recall. This was also subject of class action lawsuit We have had to spend hundreds out of pocket to repair. Why isn't this model year in the recall? Other years - same engine - before and after this are subject of recall?

NHTSA complaint 11541911. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo V60

Model year Complaints Recalls Deaths
2020 8 3 —
2016 14 4 —

Other 2015 Volvo models

S60 58 XC60 47

Complaints on file, same model year.

Every Volvo on this site — 71 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst