CSR

Volvo · NHTSA safety record

2016 Volvo V60CC

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2016 Volvo V60CC have filed 9 safety complaints with NHTSA between July 2019 and January 2026. The most complained-about system is the engine, named in 7 of them (78%). The typical failure was reported at 65,000 miles, the median across the 2 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

SEAT BELTS:FRONT

20V378000 · June 30, 2020

The defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk
An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

Volvo Car USA LLC · up to 308,260 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

19V849000 · November 26, 2019

The defect
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy
Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.

Volvo Car USA LLC · up to 144,937 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

ENGINE 7 78%
CHILD SEAT 1 11%
SEATS 1 11%
STEERING 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 2.

2019 2024 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE
Currently on going, second time around with high oil consumption problems. Dealer is saying warranty is holding up repairs, warranty points finger at dealership, and Volvo refuses to address the massive safety problem with oil consumption cars by refusing to fix. I will never buy another Volvo, and strongly recommend anyone considering a Volvo to think about how they’re treating current customers with the known oil consumption problem (horribly).

NHTSA complaint 11695764. Filed by an owner and not verified by NHTSA or by us.

ENGINE
After piston rings were replaced 1 year ago, engine continues to burn too much oil. 4 quarts after 1800 miles.

NHTSA complaint 11652043. Filed by an owner and not verified by NHTSA or by us.

STEERING
Power steering cuts out intermittently. When I took the Volvo in for a recall (seatbelt Sept 5, 2024) I mentioned to Volvo that this was happening. I was told not to worry about it unless it was more consistent. After that it cut out for about a week. I took it in to my mechanic for a diagnostic, but it had started working again. I was told by the mechanic to save my money for a diagnostic and wait until the problem manifested itself again and park the car and call him. It was gifted t me by my son-in-law but I am afraid to drive it. But, unless I drive it the problem won't manifest.

NHTSA complaint 11623702. Filed by an owner and not verified by NHTSA or by us.

ENGINE
On [XXX], I was traveling back from North Carolina to Columbia Sc. While driving, I had my cruise control on ~78 mph and had a 4 foot Christmas tree on the top of my car. Suddenly, my car jolted and the car began to run funny. Almost run like there was sand. An alert also popped up on the dashboard that said something to the extent of “downshift or reduce speed” I was low on fuel and luckily the next exit was right there. I also scheduled an appointment with my local Volvo dealership as my car is under an extended warranty. I took my car to the dealership and at first they said it was total engine failure. But have since revised that after Volvo inspected it. Now they are reporting only the

NHTSA complaint 11570555, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Since 2021 my car has been burning excessive oil. I have recently discovered that a defect in the pistons of certain Volvo engines, including the one that is in my car, may be the cause for the excessive oil consumption. I am having check and add approximately add 1-2 quarts of oil every 1000 miles on a car that has only 70,000 on the odometer. The defects, according to a recent class action lawsuit may lead to potentially dangerous outcomes. I seek your assistance in getting help with this issue. I have provided all of the details of my concerns in the complaint which is attached.

NHTSA complaint 11522075. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The 2016 Volvo V60 Cross Country started burning oil like crazy and the engine light went off. When I checked the levels, it was down multiple quarts. We have had all work done as detailed in the manual at the dealership. We took the car in and they said the Piston rings were damaged and that they had to replace those. Thankfully this was under warranty. They pushed back the repair for several months because this is such a systemic problem they were having a hard time getting the parts, and setting aside the time to do so many.

NHTSA complaint 11429712. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2016 Volvo models

Every Volvo on this site — 70 vehicles, 319 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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