CSR

Volvo · NHTSA safety record

2025 Volvo EX30

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2025 Volvo EX30 have filed 8 safety complaints with NHTSA between March 2025 and August 2026. The most complained-about system is the electrical system, named in 4 of them (50%).

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

26V136000 · March 11, 2026

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2025-2026 EX30 and 2026 EX30CC vehicles. The seat belt warning system may not activate the audible warning chime as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An audible warning chime that does not properly alert of an unbelted seat belt can increase the risk of injury during a crash.
The remedy
Dealers will replace the terminals at the audio module connector, free of charge. Owner notification letters were mailed March 26, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car’s number for this recall is R10365. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 13, 2026.

Volvo Car USA, LLC · up to 1,584 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

26V103000 · February 20, 2026

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX30 vehicles. The high voltage battery may experience a short circuit and overheat.
The risk
A high voltage battery that overheats increases the risk of a fire.
The remedy
Owners are advised to limit their charge to a maximum of 70% until the recall repair is complete. Dealers will inspect and replace the battery modules as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed March 16, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 23, 2026. This recall replaces and expands previous NHTSA recall number 26V001.

Volvo Car USA, LLC · up to 161 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

26V001000 · January 2, 2026

Park outside until repaired

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX30 vehicles. The high-voltage battery may experience a short circuit and overheat.
The risk
A high-voltage battery that overheats increases the risk of a fire.
The remedy
Owners are advised to park outside and away from structures and limit their charge to a maximum of 70% until the recall repair is complete. Dealers will inspect and replace the battery modules as necessary, free of charge. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10355. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026. This recall was replaced by recall number 26V103.

Volvo Car USA, LLC · up to 40 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

ELECTRICAL SYSTEM 4 50%
FORWARD COLLISION AVOIDANCE 3 38%
UNKNOWN OR OTHER 2 25%
ENGINE 1 13%
FUEL/PROPULSION SYSTEM 1 13%
LANE DEPARTURE 1 13%
STEERING 1 13%
VEHICLE SPEED CONTROL 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 6.

2025 2026
2025 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

crash · towed

On February 26, 2025 at about 3 - 3:30 p.m. I was turning into a parking space in a parking lot. I stopped my car just outside of the parking space and was turning left into the space. I lightly pressed the accelerator, as I have done hundreds of thousands of times since I started driving 57 years ago. The car accelerated, leaping forward and revving so fast that the car drove over a concrete divide (about 5 inches above the ground and 2 feet wide), flattened a sign, and landed on two cars that were parked on the other side of the divide. It was daylight and sunny. There were no obstructions.

NHTSA complaint 11646876. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
This car is subject to NHTSA Recall Number 26V103, manufacturer's recall number R10362. I learned about the recall on February 23 via a Reuters article, but received nothing from Volvo. In follow-up with Volvo I was told on February 25 via email that there was no recall on my car. After some digging, I found through the NHTSA site that the recall did apply to my car. When Volvo corporate finally got their story right with prodding from my local dealer, I instructed to reduce charging to 70% and not to charge in or near my home or other flammable material, like trees. I have received a notice of recall a few weeks later from Volvo. After multiple escalations, and nearly 4 months without any

NHTSA complaint 11743930, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
A battery recall was placed on the vehicle on February 18, 2026. However, the battery fire risk existed before this date. According to Volvo's instructions, I can only charge to 70 percent. We are also instructed to only charge when the vehicle can be monitored. Because of my business and need to have a vehicle ready to go at all times, I have to charge overnight. It is my only vehicle. I take care of elderly parents, live in rural Indiana, and need to have the vehicle ready in case of emergencies and at a moment's notice when clients request home showings. Volvo Customer Support has ceased to communicate with me, and there is no fix in sight. I'm leasing and not able to use the vehicle as

NHTSA complaint 11739857, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I am filing this complaint regarding NHTSA Recall 26V103 (Manufacturer Recall R10362) for my 2025 Volvo EX30, VIN [XXX] . The recall was issued February 18, 2026 for a fire, overheating, and smoke safety risk due to potential overheating of the High-Voltage battery cell. The remedy requires battery module inspection and replacement, however Volvo has acknowledged that no replacement parts are available and has provided no estimated timeline for repair. I have not received any repair. No parts have been installed. No remedy has been performed on my vehicle. Despite this, my dealer marked recall R10362 as Closed on or around April 30, 2026 without performing any repair. When I contacted Volvo

NHTSA complaint 11735099, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
Three separate safety incidents occurred within the last 3 months. INCIDENT 1: On at least two occasions while turning, the steering felt aggressive and notchy, resisting or jerking unexpectedly during the turn. INCIDENT 2: While driving on the Florida Turnpike at approximately 80 mph southbound around 7:00 AM, the vehicle suddenly reacted as if detecting an obstacle and applied what felt like emergency braking. No vehicle or obstacle was present in my lane or adjacent lanes. INCIDENT 3 (most serious): While parked in a parking lot, I applied the brake, shifted to Drive, and upon releasing the brake the vehicle accelerated abruptly with no input on the accelerator pedal. A witness confirmed

NHTSA complaint 11731541, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
When the car is in drive and I am driving the screen shows a message that the car cannot do a function because the car is in reverse. See photos.

NHTSA complaint 11715539. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I've owned the EX30 for approximately 3 months. During that time, there have been approx. 5 incidents where after backing the car from a parking spot and switching to drive mode, the entire navigation screen goes blank and the screen displays the car as being in reverse mode. After being advised by Red Bank Volvo, NJ that this likely would be rectified during a major software update, I installed 2 major updates without a resolution to this problem - shortly after the 2nd update, I experienced the issue again. On 11/7/25 I brought the car to service and was told there were no error codes and software was up-to-date so they could do nothing. I called Volvo Customer Service to report the

NHTSA complaint 11698407, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

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If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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