CSR

Volvo · NHTSA safety record

2025 Volvo EX30

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 9 safety complaints about the 2025 Volvo EX30 with the US government. Of those, 2 describe a crash and no death is recorded. 3 recall campaigns are open against it, covering the seat belts and the electrical system.

The most complained-about system is the electrical system, named in 5 complaints, 56% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2025 to August 2026 · How this is counted

What is on file

9 complaints on file

9

Complaints

2

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 5 · 56%
FORWARD COLLISION AVOIDANCE 3 · 33%
FUEL/PROPULSION SYSTEM 2 · 22%
UNKNOWN OR OTHER 2 · 22%
ENGINE 1 · 11%
LANE DEPARTURE 1 · 11%
STEERING 1 · 11%
VEHICLE SPEED CONTROL 1 · 11%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 9.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 7.

8 6 4 2
25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2025 Volvo EX30. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

3 on file

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

26V136000 · March 11, 2026

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2025-2026 EX30 and 2026 EX30CC vehicles. The seat belt warning system may not activate the audible warning chime as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An audible warning chime that does not properly alert of an unbelted seat belt can increase the risk of injury during a crash.
The remedy
Dealers will replace the terminals at the audio module connector, free of charge. Owner notification letters were mailed March 26, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car’s number for this recall is R10365. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 13, 2026.

Volvo Car USA, LLC · up to 1,584 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

26V103000 · February 20, 2026

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX30 vehicles. The high voltage battery may experience a short circuit and overheat.
The risk
A high voltage battery that overheats increases the risk of a fire.
The remedy
Owners are advised to limit their charge to a maximum of 70% until the recall repair is complete. Dealers will inspect and replace the battery modules as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed March 16, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 23, 2026. This recall replaces and expands previous NHTSA recall number 26V001.

Volvo Car USA, LLC · up to 161 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

26V001000 · January 2, 2026

Park outside until repaired

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX30 vehicles. The high-voltage battery may experience a short circuit and overheat.
The risk
A high-voltage battery that overheats increases the risk of a fire.
The remedy
Owners are advised to park outside and away from structures and limit their charge to a maximum of 70% until the recall repair is complete. Dealers will inspect and replace the battery modules as necessary, free of charge. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10355. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026. This recall was replaced by recall number 26V103.

Volvo Car USA, LLC · up to 40 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

crash · towed

On February 26, 2025 at about 3 - 3:30 p.m. I was turning into a parking space in a parking lot. I stopped my car just outside of the parking space and was turning left into the space. I lightly pressed the accelerator, as I have done hundreds of thousands of times since I started driving 57 years ago. The car accelerated, leaping forward and revving so fast that the car drove over a concrete divide (about 5 inches above the ground and 2 feet wide), flattened a sign, and landed on two cars that were parked on the other side of the divide. It was daylight and sunny. There were no obstructions.

NHTSA complaint 11646876. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

crash · towed

On July 28, 2026, at approximately 3:30 p.m., I was stopped in my 2025 Volvo EX30 at the intersection of Laurel Avenue and Mount Pleasant Avenue in Livingston, New Jersey. When the light turned green, I applied the accelerator normally. The vehicle unexpectedly surged/lurched forward and struck another vehicle. After the accident, the tow-truck operator reported that the Volvo lurched forward three or four additional times while he was attempting to load it onto the truck. He reported that this behavior did not occur while unloading it in reverse. Volvo subsequently inspected the vehicle and retrieved electronic data. Volvo states that the data showed full accelerator-pedal input and that

NHTSA complaint 11759514, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
This car is subject to NHTSA Recall Number 26V103, manufacturer's recall number R10362. I learned about the recall on February 23 via a Reuters article, but received nothing from Volvo. In follow-up with Volvo I was told on February 25 via email that there was no recall on my car. After some digging, I found through the NHTSA site that the recall did apply to my car. When Volvo corporate finally got their story right with prodding from my local dealer, I instructed to reduce charging to 70% and not to charge in or near my home or other flammable material, like trees. I have received a notice of recall a few weeks later from Volvo. After multiple escalations, and nearly 4 months without any

NHTSA complaint 11743930, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
A battery recall was placed on the vehicle on February 18, 2026. However, the battery fire risk existed before this date. According to Volvo's instructions, I can only charge to 70 percent. We are also instructed to only charge when the vehicle can be monitored. Because of my business and need to have a vehicle ready to go at all times, I have to charge overnight. It is my only vehicle. I take care of elderly parents, live in rural Indiana, and need to have the vehicle ready in case of emergencies and at a moment's notice when clients request home showings. Volvo Customer Support has ceased to communicate with me, and there is no fix in sight. I'm leasing and not able to use the vehicle as

NHTSA complaint 11739857, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I am filing this complaint regarding NHTSA Recall 26V103 (Manufacturer Recall R10362) for my 2025 Volvo EX30, VIN [XXX] . The recall was issued February 18, 2026 for a fire, overheating, and smoke safety risk due to potential overheating of the High-Voltage battery cell. The remedy requires battery module inspection and replacement, however Volvo has acknowledged that no replacement parts are available and has provided no estimated timeline for repair. I have not received any repair. No parts have been installed. No remedy has been performed on my vehicle. Despite this, my dealer marked recall R10362 as Closed on or around April 30, 2026 without performing any repair. When I contacted Volvo

NHTSA complaint 11735099, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
Three separate safety incidents occurred within the last 3 months. INCIDENT 1: On at least two occasions while turning, the steering felt aggressive and notchy, resisting or jerking unexpectedly during the turn. INCIDENT 2: While driving on the Florida Turnpike at approximately 80 mph southbound around 7:00 AM, the vehicle suddenly reacted as if detecting an obstacle and applied what felt like emergency braking. No vehicle or obstacle was present in my lane or adjacent lanes. INCIDENT 3 (most serious): While parked in a parking lot, I applied the brake, shifted to Drive, and upon releasing the brake the vehicle accelerated abruptly with no input on the accelerator pedal. A witness confirmed

NHTSA complaint 11731541, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
When the car is in drive and I am driving the screen shows a message that the car cannot do a function because the car is in reverse. See photos.

NHTSA complaint 11715539. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2025 Volvo models

EX90 72 XC60 35 XC90 29 XC40 11

Complaints on file, same model year.

Every Volvo on this site — 71 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst