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Harley-Davidson · NHTSA safety record

2014 Harley-Davidson Flhtcu

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2014 Harley-Davidson Flhtcu have filed 9 safety complaints with NHTSA between May 2014 and October 2024. The most complained-about system is the power train, named in 4 of them (44%). The typical failure was reported at 6,650 miles, the median across the 8 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

EQUIPMENT

15V427000 · July 6, 2015

The defect
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2014-2015 Road King (FLHR), Street Glide (FLHX), Street Glide Special (FLHXS), Electra Glide Ultra Classic (FLHTCU), Ultra Limited (FLHTK), Police Road King (FLHP), Police Electra Glide (FLHTP), CVO Ultra Limited (FLHTKSE), 2014 CVO Road King (FLHRSE), and 2015 Electra Glide Ultra Classic Low (FLHTCUL), Ultra Limited Low (FLHTKL), Road Glide (FLTRX), Road Glide Special (FLTRXS), CVO Street Glide (FLHXSE), and CVO Road Glide Ultra (FLTRUSE) motorcycles. The affected motorcycles have saddlebag mounting receptacles that may not adequately secure the saddlebags to the motorcycle.
The risk
If a saddlebag is not adequately secured, it may separate from the motorcycle while riding, creating a road hazard and increasing the risk of a crash.
The remedy
Harley-Davidson will notify owners, and dealers will replace the affected saddlebag mounting receptacles with updated receptacles, free of charge. The recall began on July 30, 2015. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0166.

Harley-Davidson Motor Company · up to 185,272 vehicles across all model years covered

POWER TRAIN:CLUTCH ASSEMBLY

15V216000 · April 13, 2015

The defect
Harley-Davidson Motor Company (Harley-Davidson) notified the agency on April 9, 2015, that they are recalling certain model year 2014-2015 Electra Glide Ultra Classic (FLHTCU), Electra Glide Ultra Classic - Twin Cooled (FLHTCU TC), Ultra Limited (FLHTK), Police Electra Glide (FLHTP), Street Glide (FLHX), Street Glide Special (FLHXS), CVO Street Glide (FLHXSE), 2015 Electra Glide Ultra Classic Low (FLHTCUL), Ultra Limited Low (FLHTKL), Electra Glide Ultra Classic Low - Twin Cooled (FLHTCUL TC), Road Glide Special (FLTRXS), Road Glide (FLTRX), and 2014 CVO Road King (FLHRSE) motorcycles. On July 31, 2015, Harley-Davidson expanded the recall to cover an additional 61,065 motorcycles. In the affected motorcycles, the clutch master cylinder may lose the ability to generate enough lift to disengage the clutch, especially if the motorcycle has been parked for an extended period of time.
The risk
When the engine is running and the motorcycle is in gear, if the clutch cannot be fully disengaged, the motorcycle may move unexpectedly, increasing the risk of a crash.
The remedy
Harley-Davidson will notify owners, and dealers will flush the clutch system and rebuild the clutch master cylinder, free of charge. The recall began April 23, 2015. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0165.

Harley-Davidson Motor Company · up to 106,966 vehicles across all model years covered

POWER TRAIN:CLUTCH ASSEMBLY

14V537000 · September 5, 2014

The defect
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2014 Electra Glide Ultra Classic (FLHTCU), Ultra Limited (FLHTK), Police Electra Glide (FLHTP), Street Glide Special (FLHXS), Street Glide (FLHX), Tri Glide Ultra (FLHTCUTG), CVO Limited (FLHTKSE), CVO Road King (FLHRSE), CVO Breakout (FXSBSE), Electra Glide Ultra Classic Twin Cooled (FLHTCUTC), Ultra Limited Shrine (FLHTK SHRINE), Street Glide Shrine (FLHX SHRINE), and CVO Softail Deluxe (FLSTNSE). In the affected motorcycles, a component in the clutch master cylinder may fail, reducing the pressure available to keep the clutch disengaged.
The risk
If the clutch does not remain disengaged, the motorcycle may creep forward while the rider intends to be stopped, increasing the risk of a crash.
The remedy
Harley-Davidson will notify owners, and dealers will rebuild the affected clutch master cylinders, free of charge. The recall began on September 17, 2014. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0159 & 0160.

Harley-Davidson Motor Company · up to 105,746 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC

14V319000 · June 12, 2014

The defect
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2014 ABS-equipped Touring and CVO Touring motorcycles, models FLHTK, FLHTKSE, FLHTKSHRINE, FLHTCU, FLHTCUTC, FLHTP, FLHX, FLHXS, FLHXSHRINE, FLHR, FLHRC, FLHP, and FLHRSE, manufactured July 1, 2013, through May 7, 2014. The affected motorcycles may have been assembled with the front brake line positioned so that it can be pinched between the fuel tank and frame causing the front brake fluid pressure to increase.
The risk
A pinched brake line will increase the front brake fluid pressure, possibly resulting in a front wheel lock-up, increasing the risk of a crash.
The remedy
Harley-Davidson will notify owners, and dealers will inspect the motorcycles for brake line damage and replace the damaged lines as necessary. Dealers will also install one or two cable straps to properly prevent the line from being pinched in the future, free of charge. The recall began on June 25, 2014. Owners may contact Harley-Davidson customer service at 1-800-258-2464.

Harley-Davidson Motor Company · up to 66,421 vehicles across all model years covered

POWER TRAIN:CLUTCH ASSEMBLY

13V515000 · October 17, 2013

The defect
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2014 FLHTCU, FLHTK, FLHTP, FLHX, FLHXS, FLHTKSE, and FLHRSE motorcycles manufactured May 3, 2013, through October 14, 2013. The clutch master cylinder may allow air into the clutch system. Additionally, the motorcycles may have been assembled with an incorrect clutch release plate. Either condition may prevent the clutch from disengaging.
The risk
If the clutch does not disengage, the rider may have difficulty slowing or stopping the motorcycle, increasing the risk of a crash.
The remedy
Harley-Davidson has already notified owners, and dealers will rebuild the clutch master cylinder and install the proper clutch release plate, as necessary, free of charge. The recall began in late October 2013. Harley-Davidson's recall number is 0153. Owners may contact Harley-Davidson at 1-800-258-2464.

Harley-Davidson Motor Company · up to 19,597 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

POWER TRAIN 4 44%
SERVICE BRAKES 2 22%
VEHICLE SPEED CONTROL 2 22%
ELECTRICAL SYSTEM 1 11%
EQUIPMENT 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 3.

2014 2024
2014 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

EQUIPMENT
The contact owns a 2015 Harley Davidson Electra Glide Ultra Motorcycle equipped with a Power Belt, Part line: Replacement Drive Belt, Part Number: 40024-09 HTD 1960-14M-140. The contact indicated that after installing the replacement drive belt and test riding the motorcycle, it was discovered that the replacement drive belt became unsecured causing the motorcycle to shake, vibrate and shudder and the motorcycle would not properly accelerate. The contact indicated that the failure was caused by the faulty replacement drive belt. The manufacturer and seller were not contacted regarding the failure. The failure mileage was unknown.

NHTSA complaint 11619068. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

6,300 miles

The contact owns a 2014 Harley-Davidson Tri Glide Ultra. The contact stated that while riding at an undisclosed speed, the clutch was unable to disengage, preventing a shift to the intended gear. The contact added DOT 4 fluid into the clutch reservoir however, the failure recurred with the clutch fluid leaking. The motorcycle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 6,300. The consumer stated the issue was addressed and repaired at the local Harley Davidson Service Center.

NHTSA complaint 11479634. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

16,600 miles

MY MOTORCYCLE IN TERMS OF MOTORCYCLES ALTHOUGH FIVE YEARS OLD, IS RELATIVELY NEW, METICULOUSLY KEPT, AND ONLY HAS APPROXIMATELY 16,600 MILES ON THE ODOMETER.ON TUESDAY MAY 28TH, I HAD JUST GOTTEN OFF THE INTERSTATE EXIT THAT TAKES ME TO MY HOME. AS I APPROACHED THE STOPLIGHT I WAS BRAKING AND DOWNSHIFTING, BRINGING THE BIKE TO FULL STOP. WHEN THE LIGHT TURNED GREEN, I WENT TO PUT MY BIKE INTO FIRST FROM FROM NEUTRAL, AND AS I DID SO THE BACK PORTION OF MY HEEL-TOE SHIFTER SHOT UP, AFTER WHICH IT WAS LOOSE AND FLOPPY AND WOULD NOT ENGAGE - AS A RESULT, I COULD NOT GET THE BIKE OUT OF FIRST GEAR. THANKFULLY, MY HOUSE IS RIGHT OFF THE EXIT, SO I SUMMARILY LIMPED HOME. IT TURNS OUT THAT THE

NHTSA complaint 11217249, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

14,600 miles

AFTER USING THE USB AS A MEDIA SOURCE, THE NEXT TIME THE MOTORCYCLE IS POWER CYCLED THE STEREO DEFAULTS TO FM AND RESETS THE FADE CONTROL. HARLEY INITIALLY SAID THIS WAS DUE TO SOFTWARE, BUT THEN CHANGED TO SAYING IT WAS NORMAL OPERATION. ON NOVEMBER 16TH, I SPOKE WITH CASE MANAGER (JOHN), WHO ADVISED THAT THIS IS DUE TO THE SYSTEM SENSING A VOLTAGE CHANGE WHEN SHUTTING DOWN. I HAVE REPLACED THE HEAD UNIT TWICE; ONCE WITH A FACTORY REFURBISHED DEVICE, AND THEN WITH A 2015 MODEL. I MUST NOTE THAT I DID NOT HAVE THIS ISSUE FOR THE FIRST 2 YEARS OF OWNERSHIP. SINCE HARLEY HAS CHANGED THEIR CAUSE ANALYSIS TWICE, THIS IS OBVIOUSLY A WIDESPREAD ISSUE. JOHN STATED THAT HARLEY HAS NOT ISOLATED THE

NHTSA complaint 10794565, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

7,000 miles

UPON GETTING READY TO RIDE BIKE AT NIGHT, PULLED BACK ON HAND BRAKE LEVER AND NOTICED NO BRAKE LIGHT REFLECTION ON GROUND. THEREFORE DID AN INSPECTION AND NOTICED THAT WHEN PRESSING DOWN ON FOOT BRAKE PEDAL BRAKE LIGHT WOULD COME ON AND THEN WHEN PULLING BACK ON HAND BRAKE LEVER, LIGHT WOULD NOT COME ON. CALLED DEALER AND WAS TOLD IT BE A WEEK BEFORE THEY COULD LOOK AT IT. . I ONLY WONDER SINCE HOW LONG HAS THIS LIGHT NOT BEEN WORKING WHEN COMING TO A COMPLETE STOP AND THEREFORE NOT PRESSING THE FOOT PEDAL ONLY TO GIVE THE CAR BEHIND ME THE FALSE SENSE I HAVE STOPPED BRAKING. COULD HAVE BEEN IN A SERIOUS ACCIDENT BEING HIT FROM BEHIND .

NHTSA complaint 10779254. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

20 miles

TL* THE CONTACT OWNS A 2014 HARLEY DAVIDSON ELECTRIC RIDE FLHTCU MOTORCYCLE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO DISENGAGE WHEN THE FRONT BRAKE WAS APPLIED. THE MOTORCYCLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED A SENSOR FAILURE HAD OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 2,000.

NHTSA complaint 10598833. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Harley-Davidson Flhtcu

Model year Complaints Recalls Deaths
2010 31 3

Other 2014 Harley-Davidson models

Every Harley-Davidson on this site — 32 vehicles, 96 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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