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Harley-Davidson · NHTSA safety record

2010 Harley-Davidson Flhtcu

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

31

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2010 Harley-Davidson Flhtcu have filed 31 safety complaints with NHTSA between August 2010 and April 2023. The most complained-about system is the brakes, named in 9 of them (29%). The typical failure was reported at 17,900 miles, the median across the 29 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

SERVICE BRAKES, HYDRAULIC:FLUID

18V076000 · January 29, 2018

The defect
Harley-Davidson Motor Company (Harley-Davidson) is recalling all 2008-2011 Touring, CVO Touring and VSRC motorcycles equipped with anti-lock brakes (ABS), including Road King (FLHR), Road King Police (EFI) (FLHP), Road King Police (EFI) (FLHPE), Electra Glide Standard Police (EFI) (FLHTP), Electra Glide Classic (EFI) (FLHTC), Electra Glide Ultra Classic (EFI) (FLHTCU) and Street Glide (EFI) (FLHX), 2008 VROD (VRSCAWA), CVO Road King 4 (FLHRSE4), Night Rod (VRSCDA), CVO Ultra Classic 3 (FLHTCUSE3), Night Rod Special (VRSCDXA), 2008-2010 Road King Classic (EFI) (FLHRC), 2008-2009 Road Glide (EFI) (FLTR) and Electra Glide Standard (EFI) (FLHT), 2009-2010 V-Rod (VRSCAW), 2009 CVO Ultra Classic (FLHTCUSE4) and CVO Road Glide 3 (FLTRSE3), 2009-2011 Night Rod Special (VRSCDX) and V-Rod Muscle (VRSCF), 2010 CVO Ultra Classic 5 (FLHTCUSE5) and CVO Street Glide (FLHXSE), 2010-2011 Electra Glide Ultra Limited (FLHTK) and Road Glide Custom (FLTRX), 2011 Road Glide Ultra 103 (FLTRU103), Street Glide 103 (FLHX103), Road King Classic 103 (FLHRC103), CVO Ultra Classic 6 (FLHTCUSE6), CVO Road Glide Ultra (FLTRUSE), Road Glide Custom 103 (FLTRX103), and CVO Street Glide 2 (FLHXSE2) motorcycles. Deposits may form on components within the brake system if the DOT 4 brake fluid is not replaced for a prolonged period of time beyond the 2-year maintenance schedule specified in the Owner’s Manual.
The risk
These deposits may cause a valve within the ABS Hydraulic Control Unit to stick, reducing braking ability and increasing the risk of a crash.
The remedy
Harley-Davidson will notify owners, and dealers will flush the entire brake system with new Platinum Label DOT 4 brake fluid, free of charge. The recall began on February 14, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0171.

Harley-Davidson Motor Company · up to 174,636 vehicles across all model years covered

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

11V506000 · October 19, 2011

The defect
HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009-2012 TOURING, CVO TOURING AND TRIKE VEHICLES MANUFACTURED FROM JUNE 6, 2008, THROUGH SEPTEMBER 16, 2011. SEE THE ABOVE LIST FOR THE MODELS INCLUDED IN THE RECALL. THE REAR BRAKE LIGHT SWITCH MAY BE EXPOSED TO EXCESSIVE HEAT FROM THE EXHAUST SYSTEM.
The risk
THE EXCESSIVE HEAT MAY CAUSE THE SWITCH TO NOT ACTIVATE THE BRAKE LAMP OR ACTIVATE THE BRAKE LAMP WHEN NO BRAKE IS APPLIED AND/OR CAUSE A BRAKE FLUID LEAK AT THE BRAKE LIGHT SWITCH, AFFECTING REAR BRAKE PERFORMANCE. EITHER CONDITION MAY INCREASE THE RISK OF A CRASH.
The remedy
HARLEY-DAVIDSON WILL NOTIFY OWNERS, AND DEALERS WILL A INSTALL A REAR BRAKE LIGHT SWITCH KIT, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 31, 2011. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.

HARLEY-DAVIDSON MOTOR COMPANY · up to 250,757 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING

09V457000 · December 1, 2009

The defect
HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 TOURING FAMILY MOTORCYCLES, INCLUDING CVO TOURING AND TRIKE PRODUCTS, MANUFACTURED FROM JUNE 6, 2008 THROUGH NOVEMBER 19, 2009. THE FRONT FUEL TANK MOUNTS MAY DISTORT IN REACTION TO SEVERE FRAME DAMAGE FROM A FRONTAL COLLISION. THIS CONDITION MAY CAUSE A FUEL LEAK AT THE WELD OF THE FRONT BRACKET TO THE TUNNEL.
The risk
A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE, WHICH COULD LEAD TO INJURY OR DEATH TO THE RIDER.
The remedy
DEALERS WILL INSTALL A LEFT AND RIGHT BRACE, WHICH ARE INTENDED TO REDUCE FRONT MOUNT DISTORTION DURING CERTAIN CRASH CONDITIONS. THIS REPAIR WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 11, 2009. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.

HARLEY-DAVIDSON MOTOR COMPANY · up to 111,569 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Sudden Brake Failure - Motorcycle

PE16009

Closed preliminary evaluation · opened July 6, 2016 · closed April 23, 2018 · led to recall 18V076000

the hydraulic brakes

The Office of Defects Investigation (ODI) opened this investigation in July 2016 based on forty-three (43) Vehicle Owner Questionnaires (VOQ).During the course of this investigation ODI received a total of 145 VOQs related to the alleged defect on the subject motorcycles.Owners allege they experience a sudden and complete loss of brakes on one or both wheels.To better understand the cause of the braking issue on the subject motorcycles, ODI requested NHTSA's Vehicle Research and Test Center (VRTC) conduct inspections and testing of affected vehicle braking systems.Through its work, VRTC determined that deposits were forming on the valves in the Hydraulic Control Unit (HCU) of the Antilock Braking System (ABS). These deposits could prevent the proper function of the HCU and render the brakes ineffective.To understand why deposits were forming in the HCU, Harley Davidson completed an analysis of the Dow 460 brake fluid used as original equipment on the subject motorcycles and determined that it had stability issues if left in the brake system for an extended period of time.Harley Davidson found that if a brake fluid flush was not conducted as outlined in the owner?s manual for the motorcycles, and was left in the system for a period of time beyond their recommendation; deposits could form in the HCU.Through further testing, Harley Davidson identified an alternate, commercially available, brake fluid that did not have the same stability issues as the original fluid and could stop the proliferation of any current brake system deposits.ODI sent Information Request (IR) letters to Harley Davidson and Dow Chemical (the supplier of the brake fluid on the subject motorcycles) to collect information about the subject bikes and the alleged defect.Harley Davidson responded in full on Sept 30, 2016 and Dow responded with a confidential submission on October 25, 2017.ODI analyzed the information contained in both IR responses and concluded that motorcycles manufactured during Model Years (MY) 2008, 2009, 2010, and 2011 were failing at a rate greater than their peers.Based on this analysis and the brake fluid study conducted by Harley Davidson, a group of motorcycles was identified that were potentially affected by the instability of the original brake fluid.2008 marked the introduction of ABS on Harley Davidson motorcycles and a change in the Dow 460 brake fluid used in the 2012 MY vehicles provided the bases for the scope of the affected population.With recall action 18V-076 taken by Harley Davidson this investigation is closed as further use of agency resources does not appear to be warranted.The ODI reports cited above can be reviewed at: https://www.nhtsa.gov/ using the complaint identification numbers attached to this resume.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 31.

SERVICE BRAKES 9 29%
POWER TRAIN 8 26%
VEHICLE SPEED CONTROL 7 23%
ELECTRICAL SYSTEM 5 16%
ENGINE 4 13%
SUSPENSION 3 10%
FUEL/PROPULSION SYSTEM 2 6%
WHEELS 2 6%
ELECTRONIC STABILITY CONTROL (ESC) 1 3%
ENGINE AND ENGINE COOLING 1 3%
SERVICE BRAKES, HYDRAULIC 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2010 at 5.

2010 2023
2010 to 2023

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · crash · towed · 9,000 miles

TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON FLHTCU. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL AND THE FRONT BRAKE LEVER WERE DEPRESSED BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO A PAVEMENT. THE CONTACT SUSTAINED BACK, RIBS, LEFT FOOT, NECK AND LEFT LUNG INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO THE CONTACT'S RESIDENCE BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V506000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. UPDATED 08/30/16*LJ *TR

NHTSA complaint 10884028. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I PURCHASED A 2010 HARLEY DAVIDSON ULTRA CLASSIC LAST JUNE. I WAS RIDING HOME LAST WEEK AND WENT TO USE THE REAR BREAK PEDAL AND THE BRAKE WAS ROCK HARD. I SCHEDULED A SERVICE TO DIAGNOIS THE ISSUE AND FOUND THAT THE ABS MODULE CAN CAUSE THE ISSUE. I WAS NOTIFIED TODAY THAT THE ABS MODULE NEEDS TO BE REPLACED AND IS NOT COVERED UNDER THE RECALL FOR THE FLUID CHANGE. THIS ISSUE SEEMS TO BE ONGOING WITH NUMEROUS HARLEYS FROM THE YEAR 2009-2014. THIS ISSUE OF A HARD PETAL WHILE RIDING HOME COULD HAVE RESULTED IN MY DEATH AS THEY DID FUNCTION CORRECT ON THE WAY TO HARLEY DEALER AND FAILED ON MY RIDE HOME. THIS PART SHOULD BE COVERED BY HARLEY AS THIS COULD RESULT IN DEATH.

NHTSA complaint 11519295. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
on Saturday 8/20/22 i was driving to work when i got in the parking lot i lost throttle control it went to limp mode. shut bike off started it back up worked fine. after work i was riding home got bout 2 mile my engine light came on and i lost power to my throttle. it would not rev up. shut bike off for few seconds it ran fine the rest of the way home. this is very dangerous if someone would of been behind me i could of been hit..ive see a lot of forums with thesame issues. this was the first time it happened to me. ive only had the bike since 6/17/22. called talked to a harley store they said it could be my tps (throttle positioning sensor). this issue need to have a recall this could

NHTSA complaint 11481105, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

21,250 miles

TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING 20 MPH, THE REAR BRAKE PEDAL FAILED TO OPERATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC). THE MOTORCYCLE WAS TAKEN TO BLUE RIDGE HARLEY-DAVIDSON (2002 13TH AVE DR. SE, HICKORY, NC 28602) WHERE THE RECALL WAS REPAIRED ALONG WITH SOME OTHER UNKNOWN BRAKE REPAIRS. THE CONTACT STATED THAT THE BRAKE REPAIRS THAT HE PAID FOR SHOULD HAVE BEEN INCLUDED IN THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 21,250. *LN *TT

NHTSA complaint 11097969. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

70,000 miles

REAR BRAKES WOULD NOT OPERATE. I WAS RIDING AND WHEN I WENT TO APPLY THE REAR BRAKES, IT WAS AS IF I WAS AS IF THE PEDAL WAS FROZE AND NO STOP AT ALL. THE FRONT DID WORK BUT THE REAR WAS COMPLETELY INOPERABLE. FLUSHING THE BRAKE SYSTEM DID NOT WORK AND I ENDED UP REPLACE THE ABS BRAKE MODULE TO CORRECT THE PROBLEM. IN THE OWNERS MANUAL IT STATES IF THE ABS SYSTEM FAILS YOU WILL STILL HAVE ADEQUATE BRAKING OTHER THAN ANTI-LOCK. THAT IS NOT CORRECT....THE ABS MODULE CAN FREEZE AND NOT LET ANY BRAKE FLUID GO TO THE REAR BRAKES.

NHTSA complaint 11073800. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

90,000 miles

ABS MODULE FAILURE AT SPEED. HD STATES THAT WITH ABS FAILURE, BRAKES ARE OPERABLE WITHOUT ABS FEATURE. REAR PEDAL HAS NO RESISTANCE AND FRONT LEVER IS LOCKED. BRAKE OPERATION IS NORMAL WITH SWITCH OFF, BUT WITH BIKE RUNNING OR SWITCH IN ON POSITION, SYMPTOMS RETURN.

NHTSA complaint 11039230. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

38,505 miles

FRONT BRAKE LEVER LOCKED UP, NO FRONT BRAKES. INVESTIGATED HYDRAULIC SYSTEM. FOUND THAT HYDRAULIC CONTROL UNIT WAS NOT ALLOWING FLUID TO FLOW, THEREBY CAUSING FRONT BRAKES NOT TO APPLY. INVESTIGATED CONCERN ON HARLEY FORUM THAT I AM A MEMBER OF, MULTIPLE COMPLAINTS OF THIS CONCERN. I AM REQUESTING THAT HARLEY DAVIDSON MOTOR COMPANY BE INVESTIGATED AND HELD ACCOUNTABLE FOR THIS POTENTIALLY DANGEROUS SITUATION.

NHTSA complaint 11019863. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Harley-Davidson Flhtcu

Model year Complaints Recalls Deaths
2014 9 5

Other 2010 Harley-Davidson models

Every Harley-Davidson on this site — 32 vehicles, 96 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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Independent developer and analyst